Field operations manager Work, Jobs in Leamington Spa, War (with Salaries)

Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
National Field Operations Manager
Powerforce —Birmingham
- £42,000 - £45,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
Quick apply
Field Operations Manager
Abbot Fire Group Ltd —Banbury
- Full-time
- Hybrid work
- Customer service
- Leadership
Quick apply
Graduate Operations Manager
Aspens —Birmingham
- £38,000 a year
- Travel
- Communication skills
- Life insurance
Field Operations Manager - T&D Construction (Multiple Locations, UK)
Burns & McDonnell —Birmingham
- Full-time
- Management
- Computer literacy
- Engineering
FS Operations Manager
Siemens Energy —Warwick
- Full-time
- Engineering
- Analysis skills
- Project management
- Annual leave
Continuous Improvement Manager
Evri —Coventry
- £45,600 - £50,350 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
1d
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
10d
Commercial Operations Manager
London Electric Vehicle Company (LEVC) —Coventry
- £60,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Business
- Free parking
- Annual leave
OPERATIONS MANAGER , COUNDON COURT SCHOOL
The Futures Trust —Coventry
- £39,568 - £46,643 a year
- Full-time
- Bachelor's degree
- In-person
- School
- Employee assistance programme
Quick apply
11d
Proceedings Support Unit (PSU) Specialist
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Analysis skills
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
5d
Operations Manager
Bengaged Media Limited —Birmingham
- £34,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Crick
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
General Operative - West Midlands, East Midlands, East of England
Serco Plc —Solihull
- £27,500 a year
- 8 hour shift
- Travel
- Annual leave
- Employee assistance programme
13d
Trade Operations Manager
Manna Jaya Global Trade Ltd —Birmingham
- £58,000 - £75,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- In-person
Quick apply
9d
Engineering Facilities Manager
HeliosX —Leamington Spa
- Engineering
- Presentation skills
- Bachelor's degree
Quick apply
Deputy Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £35,000 - £40,000 a year
- Full-time
- Google Suite
- Management
- Rehabilitation centre
- Free parking
- Health & wellbeing programme
Quick apply
7d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Coventry
- Full-time
- Management
- Bachelor's degree
- Leadership
Senior Fleet Manager
West Midlands Combined Authority —Birmingham
- £56,127 - £62,906 a year
- Part-time
- Project management
- Contracts
- AI
- Annual leave
- Employee discount
Senior Manager of Business Development - IP
London Electric Vehicle Company (LEVC) —Coventry
- £65,000 a year
- Hybrid work
- Sales
- Engineering
- Business development
- Free parking
- Annual leave

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Sales Support & Customer Care Specialist-12 Month FTC

IPL Schoeller -
Tamworth

Quick apply

Job details

Fixed term contract

Qualifications

Oracle
Customer service
ERP systems
Microsoft Office
Organisational skills
Business
Communication skills
Time management

Full job description

Who We Are

On July 1, 2025, IPL Plastics merged with Schoeller Allibert to form IPL Schoeller (the ‘company’). The Company’s operations are split across North America (11 manufacturing plants) and Europe (16 manufacturing plants).

The company is headquartered in Dublin, Ireland. IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging. The company employs c.4,100 employees across North America (1,600 employees) and Europe (2,500 employees.)

The Role

Job Overview and Key Accountabilities

As Sales Support & Customer Care Specialist , you will be the primary point of contact for customers, and the sales team, ensuring their needs are met with efficiency, professionalism, and care.

This role involves direct interaction with external and internal customers to ensure the delivery of a world class end-to-end service provision. The role is defined around the principle of a customer centric organisation and will include but not be exclusive to managing administrative tasks in supporting sales execution, processing and managing orders from quote to cash, resolving queries and delays, and maintaining strong relationships with customers underpinned by effective, timely and professional communication.

You will play a critical role in upholding service level agreements (SLAs) and achieving key performance indicators (KPIs) that support customer satisfaction and operational excellence. You will be detail-oriented, proactive, and passionate about delivering exceptional service in a fast-paced manufacturing environment.

Serve as the first point of contact for customer inquiries including optimisation of sales via upselling where appropriate, processing and managing of orders, complaints received via phone, email, and online platforms.
Onboarding new customers into business systems and applications and ensuring the maintenance of accurate customer accounts, records and documentation.
Responsible for building relationships with new and existing customers, ensuring that customer expectations are always adhered to whilst complying with company procedures and guidelines
Regular contact with agreed customer base, at least monthly.

Responsible for the execution of order processing including where appropriate from quote to cash within business platforms including but not exclusive to CRM, ERP and external/internal EDI portals.
Delivery of performance in line with standard operating procedures adhering to defined SLA’s and service level targets
Monitor and manage order status, proactively communicating any delays or issues to customers.
Manage order book maintaining accuracy and escalate issues with commitments to customers to line managers.
Collaborate with production, logistics, and sales teams to ensure customer requirements are met.
Resolve customer complaints and issues promptly, escalating when necessary.
Be committed to providing world-class service to your customers, achieving the highest scores in customer performance measure, and following up on feedback where necessary
Track and report on KPIs such as order accuracy, response time, customer satisfaction scores, and complaint resolution rates.
Support continuous improvement initiatives to enhance customer service processes.
Ensure compliance with company policies, industry regulations, and quality standards.

Qualifications & Experience

Minimum of a high school diploma; a diploma/Assoc. Degree (HND) in Business, Supply Chain, or a related field will be advantageous.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite and experience with ERP systems (e.g., SAP, Oracle, or similar).
Excellent organizational and time management skills.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
2+ years of customer service experience, preferably in a manufacturing or packaging environment.
Experience working with SLAs and KPIs in a customer-facing role.
Familiarity with the plastics packaging industry or similar sectors is an advantage.
Demonstrated ability to manage multiple tasks and priorities under pressure.
Languages skills are an advantage

Quick apply

Refine Your Search

field operations manager jobs in leamington spa, war

Sales Support & Customer Care Specialist-12 Month FTC

National Field Operations Manager

Field Operations Manager

Graduate Operations Manager

Field Operations Manager - T&D Construction (Multiple Locations, UK)

FS Operations Manager

Continuous Improvement Manager

Duty Operations Manager

Commercial Operations Manager

OPERATIONS MANAGER , COUNDON COURT SCHOOL

Proceedings Support Unit (PSU) Specialist

Operations Manager

Manager Service Delivery & Transport

General Operative - West Midlands, East Midlands, East of England

Trade Operations Manager

Engineering Facilities Manager

Deputy Manager - Banbury Lodge

Area Manager, Customer Fulfillment

Senior Fleet Manager

Senior Manager of Business Development - IP

I want to receive the latest job alerts for field operations manager in leamington spa, war

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