Crm specialist Work, Jobs in Leeds, Eng (with Salaries)

Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Commercial Relationship Manager
Anchor —Leeds
- £48,000 a year
- Analysis skills
- Travel
7d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Financial Planning Administrator
The Progeny Group Limited —Leeds
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Employee assistance programme
- Referral programme
Quick apply
5d
OnRent - BDR
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- Sales
- Customer service
- ERP systems
Quick apply
Growth Manager (for a brilliant independent agency)
Got The T-Shirt —Leeds
- £34,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Flexitime
Quick apply
11d
Junior Salesforce Consultant
NimbusPoint Consulting —Leeds
- Salesforce
Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- ERP systems
Quick apply
Team Coordinator
Arup —Leeds
- Microsoft Powerpoint
- CRM software
- Microsoft Office
6d
Bids & Proposals Executive
Stone King —Leeds
- Full-time
- Hybrid work
- Business development
- Communication skills
Quick apply
11d
Global Performance Marketing Manager
GoCardless —Leeds
- £47,200 - £70,800 a year
Motor Trade Motability Specialist Sales Executive
Cars 2 ltd —Wakefield
- Up to £36,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
Quick apply
Paid Social Specialist - UK&I
LeoVegas UK —Leeds
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Annual leave
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- ERP systems
- Annual leave
Quick apply
Billing Operations Specialist
CPOMS —Leeds
- Microsoft Excel
- ERP systems
Quick apply
End User Consultant
Routeco —Leeds
- Full-time
- Sales
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
Lead Generation Executive
Bransby Wilson Parking Solutions Ltd —York
- £28,000 a year
- Part-time
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
BDR – Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- ERP systems
Quick apply
12d
Sales / Tendering Repairs Specialist - 15M Maternity Cover
Kone —Keighley
- Up to £65,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office

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Customer Success Specialist

Assured Data Protection -
Leeds

Quick apply

Job details

Full-time

Benefits

Company events

Qualifications

Microsoft Powerpoint
Microsoft Word
CSS
Sales
Customer service
Microsoft Office
Administrative experience
Customer relationship management
Organisational skills
IT
HubSpot
Communication skills
Time management

Full job description

Location: Hybrid – Remote / Leeds – 3 days in office
Position Title: Customer Success Specialist
Job Type: Full-Time

About Us

Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.

We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacenters ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.

Job Description

The Customer Success Specialist (CSS) is responsible for delivering an exceptional customer experience that drives client satisfaction, retention, and growth. Serving as the primary point of contact, the CSS will proactively support customer business needs, build strong relationships, and identify opportunities to expand services and partnerships.
Compensation for this role includes a base salary and performance-based bonuses tied to the successful achievement of key performance indicators (KPIs).

Responsibilities for Customer Success Specialist:

Build and maintain strong customer relationships, ensuring client needs are addressed promptly and effectively.
Conduct regular service reviews to assess customer satisfaction, identify potential challenges, understand current and future business objectives, and uncover opportunities to expand services that align with customer goals.
Manage and drive customer renewals, ensuring timely contract execution and maximizing customer retention.
Monitor customer accounts proactively, addressing issues before they escalate and identifying opportunities to improve service delivery and account performance.
Resolve complex customer concerns and disputes professionally, ensuring positive outcomes and preserving strong client relationships.
Support customer engagement and marketing initiatives by communicating product enhancements, industry insights, and best practices.
Maintain accurate and up-to-date records of customer interactions, service activities, and account-related documentation.

Qualifications for Customer Success Specialist:

2+ years prior experience in customer facing and / or sales roles.
Excellent communication skills and the ability to understand the needs of the customers.
Demonstrate analytical and problem-solving skills.
Strong organizational and time management skills.
Knowledge of the corporate information technology (IT) space, any experience working with data backup, or IT Managed Services Providers (MSP) is a plus.
Knowledge of customer service programs and CRM management programs, experience with ChurnZero and HubSpot is a plus.
Strong administrative technical skills with standard MS Office components including Word, Excel, and PowerPoint.

What We Offer:

Hybrid working options for flexibility
Regular team-building and off-site company events.
A dynamic, inclusive, and collaborative work environment

Location: Leeds

This is a hybrid role, with a combination of office-based and remote working.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

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Refine Your Search

crm specialist jobs in leeds, eng

Customer Success Specialist

Commercial Relationship Manager

Multichannel Cx Agent

Internal Sales Executive

Financial Planning Administrator

OnRent - BDR

Growth Manager (for a brilliant independent agency)

Junior Salesforce Consultant

Sales Executive

Team Coordinator

Bids & Proposals Executive

Global Performance Marketing Manager

Motor Trade Motability Specialist Sales Executive

Paid Social Specialist - UK&I

Business Development Representative

Billing Operations Specialist

End User Consultant

Lead Generation Executive

BDR – Business Development Representative

Sales / Tendering Repairs Specialist - 15M Maternity Cover

I want to receive the latest job alerts for crm specialist in leeds, eng

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