Customer experience manager Work, Jobs in Leeds, Eng (with Salaries)

Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
11d
Operations and Customer Experience Manager
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
11d
Area Manager
Lidl —York
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
12d
Operations Manager
Aspens —Leeds
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Business development
- Contracts
- Annual leave
Sport and Facilities Business Manager
Leeds Trinity University —Leeds
- £38,784 - £46,049 a year
- Full-time
- Hospitality
- Management
- Customer service
Customer Success Manager
Cordance —Leeds
- Presentation skills
- Travel
- Organisational skills
- Annual leave
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- English
- Analysis skills
Associate Relationship Manager – Mid Markets Yorkshire
Lloyds Banking Group —Leeds
- From £40,824 a year
- Full-time
- Customer service
- Banking
Senior Internal Communications Executive
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Employee discount
14d
Business Administration Manager
Nuffield Health —Leeds
- Up to £33,000 a year
- Full-time
- Continuous improvement
- Team management
- Communication skills
- Employee discount
- Gym membership
13d
Senior Customer Conduct Manager
Leeds Building Society —Leeds
- Hybrid work
- Team management
- Communication skills
Assistant Business Manager
Parfums Christian Dior —Leeds
- Full-time
- Customer service
- Team management
- Training & development
Operations Manager
Britsafe Limited —Leeds
- £47,000 a year
- Full-time
- Computer literacy
- Team management
- Travel
Broker Relationship Manager
D. M. Keith —Leeds
- £40,000 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
13d
Manager
PANDA BEDS Ltd —Leeds
- £33,500 - £35,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Free parking
- Store discount
Quick apply
9h
Client Manager
TransUnion —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Time management
- Employee stock purchase plan
- Annual leave
CRM Manager
Pure Pet Food Ltd —Leeds
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Free parking
Quick apply
Student Recruitment Officer - North Based
The University of Law —Leeds
- £31,250 a year
- CRM software
- University
- No degree
- Annual leave
- Work from home
13d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Wakefield
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Account Manager
TPP —Leeds
- £60,000 a year
- Spanish
- No experience needed

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Customer Operations Support Manager

Leeds Building Society -
Leeds

Apply Now

Job details

11 days ago

Benefits

Company pension

Qualifications

Operations management
Stakeholder collaboration
Stakeholder liaison
Change management
Continuous improvement
Operations leadership experience
Analytics

Full job description

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do. And you can play your part too - join our Customer division as a Customer Operations Support Manager.

How you'll make a difference:
We're looking for a Customer Operations Support Manager to help optimise how work flows through Customer Operations, ensuring we meet service level agreements while making processes simpler and more effective. You'll understand tasks across the function, identify opportunities to streamline activity and develop a skills matrix to support better workforce planning. Working with Capacity Planning and Team Leaders, you'll help build flexibility through multi-skilling, ensuring colleagues can work where they add the most value.
What will you bring to the role?
Strong operational leadership in a contact centre or customer service setting
Analytically minded, with the ability to interpret information, identify opportunities and improve customer outcomes
Strong stakeholder influencing skills, with the ability to build trust, bring people on the journey and support effective change
A curious mindset with a passion continuous improvement
Confident managing SLAs, incidents and service performance
Ideally skilled in business continuity, risk awareness and operational resilience

And in return, you'll get the best from us:
Hybrid working - 2 days per week in the office
Annual bonus of up to 12% 
Matched pension contributions up to 10% 
26 days holiday, plus bank holidays and holiday purchase scheme  
Colleague Mortgage and Saver products 
2 days' volunteering per year 
Why choose us?
Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.
Why wait? Apply now
We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.
We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on [email protected].
#LI-Hybrid

Apply Now

Refine Your Search

customer experience manager jobs in leeds, eng

Customer Operations Support Manager

Operations and Customer Experience Manager

Area Manager

Operations Manager

Sport and Facilities Business Manager

Customer Success Manager

Customer Support Manager

Associate Relationship Manager – Mid Markets Yorkshire

Senior Internal Communications Executive

Business Administration Manager

Senior Customer Conduct Manager

Assistant Business Manager

Operations Manager

Broker Relationship Manager

Manager

Client Manager

CRM Manager

Student Recruitment Officer - North Based

Area Manager, Customer Fulfillment

Account Manager

I want to receive the latest job alerts for customer experience manager in leeds, eng

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