Entry level software Work, Jobs in Leeds, Eng (with Salaries)

IT Support Apprentice
QA Apprenticeships —Leeds
- £18,000 a year
- Full-time
- Customer service
- Microsoft Office
- SQL
- Work from home
2d
Junior software support agent
Binary —Harrogate
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- English
- In-person
Quick apply
3d
AI Engineer Apprentice
QA Apprenticeships —Leeds
- £24,000 a year
- Hybrid work
- AI
- Python
- Annual leave
- Work from home
Trainee Estimator
Harold Newsome Ltd —Leeds
- £26,000 - £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Gym membership
Quick apply
9d
Data Analyst Apprentice
QA Apprenticeships —Sheffield
- £22,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Communication skills
Data Engineer Apprentice
QA Apprenticeships —York
- £18,000 - £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Accounts and Administration Apprentice
Roann Limited —Wakefield
- £18,000 - £22,000 a year
- Full-time
- Accounting
- QuickBooks
- Data entry
- Free parking
- Employee discount
Quick apply
Intermediate UX Designer
HippoDigital —Leeds
- £38,500 - £47,000 a year
- Hybrid work
- In-person
- Employee discount
Warehouse and Office Assistant
MH Sealing Solutions —Huddersfield
- £28,000 - £32,000 a year
- Full-time
- Heavy lifting
- Maintenance
- Organisational skills
- Free parking
Quick apply
9d
Graduate Digital Marketing & AI Content Executive
Hague Group —Normanton
- Up to £28,000 a year
- Full-time
- Marketing
- Writing skills
- Driving
- Free parking
- Annual leave
Quick apply
3d
Office Assistant
Admo Electrical —Dewsbury
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Accounts Assistant
G&T Accountancy Services Ltd —Huddersfield
- £26,000.00 - £38,117.34 a year
- Full-time
- Accounting
- QuickBooks
- Organisational skills
- Free parking
Quick apply
Learning Assistant - Art and Design (Digital)
York College —Bishopthorpe
- £30,572 - £32,586 a year
- Communication skills
- Annual leave
- Gym membership
8d
Lead Python Developer
HippoDigital —Leeds
- £69,000 - £77,500 a year
- Hybrid work
- Azure
- AWS
- JavaScript
- Employee discount
Intermediate Content Designer
HippoDigital —Leeds
- £38,500 - £47,000 a year
- Hybrid work
- Maintenance
- Agile
- In-person
- Employee discount
Intermediate Agile Delivery Manager
HippoDigital —Leeds
- £38,500 - £47,000 a year
- Hybrid work
- Project management
- Agile
- In-person
- Employee discount
Senior User Researcher
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Mentoring
- Agile
- In-person
- Employee discount
Senior Python Developer
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Azure
- AWS
- JavaScript
- Employee discount
Senior QAT Analyst - £42,410-£47,916 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —Leeds
- £42,410 - £47,916 a year
- Full-time
- Azure
- Presentation skills
- Travel
- Annual leave
- Sick pay
12d
Customer Support Technician Apprentice
QA Apprenticeships —Sheffield
- £22,000 - £24,000 a year
- Full-time
- Communication skills

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IT Support Apprentice

QA Apprenticeships -
Leeds

Apply Now

Job details

Full-time | Apprenticeship
£18,000 a year
2 days ago

Benefits

Work from home

Qualifications

Driving Licence
Customer service
GCSE
Microsoft SQL Server
Microsoft Office
SQL
IT
Communication skills

Full job description

Retail Computer Solutions Ltd was established in 1989, providing inhouse software solutions and services to retailers across the UK and beyond. Our products span Point of Sale and Store systems to Head Office and warehousing solutions.

Our customer base is as varied and diverse as our products ranging from independent stores to department stores, large chains and multinationals.

About the role:

The primary function of the role is to provide effective support to the RCS customer base covering a range of software and hardware solutions. This entails logging support requests, fault identification and providing a satisfactory resolution to the fault or query. This is an opportunity to be part of a dynamic team focused on providing excellent support and helping the business grow. There will be opportunities to progress your career within the company.

As the primary interface between the company, its customer base and outside suppliers, it is essential the successful candidate exhibits a professional and caring image. It is also important to understand that the success of the company is based on providing a first-class service to all customers.

Responsibilities:

You will be responsible for the day-to-day support for our external customers
Provide first and second line support services to customers
Respond to customer queries received via telephone and email
Log and track all tickets and ensure the records are kept up to date
Ensure that all tickets are dealt with in a timely and professional manner, ensuring that all SLA’s are met
Escalate issues to internal and external stakeholders in a timely manner with the correct information
Provide the highest levels of service and technical fault finding to internal and external customers at all times
Install and update software solutions

Desirable skills:

Customer service experience, dealing directly with customers
Being confident, personable and sociable will be vital – as you will need to forge relationships both internally and externally to the business
Good verbal and written communication skills
Good problem-solving skills
Experienced in Microsoft Office and associated products
An understanding and passion for hardware and software
The ability to work in a high-pressure environment while maintaining a cool and professional outlook at all times.
Able to work as part of a team to resolve issues, but also work on your own when required
Experience in a customer focused environment e.g. call centre or retail
Some background or evidenced passion for IT (an understanding of software languages and Microsoft SQL would be a distinct advantage)
Having a driving license would be preferable, but is not essential

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, 8.45am – 5pm, Monday to Friday.

Benefits:

Hybrid 4 days in the office Mondays work from home
Hands-on experience with real responsibility from day one
Supportive working environment in a close-knit, growing company
Opportunities to develop your role as the business expands

Future prospects:

There will be an opportunity to gain a full-time role after successfully completing the apprenticeship, depending on performance and availability.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Apply Now

Refine Your Search

entry level software jobs in leeds, eng

IT Support Apprentice

Junior software support agent

AI Engineer Apprentice

Trainee Estimator

Data Analyst Apprentice

Data Engineer Apprentice

Accounts and Administration Apprentice

Intermediate UX Designer

Warehouse and Office Assistant

Graduate Digital Marketing & AI Content Executive

Office Assistant

Accounts Assistant

Learning Assistant - Art and Design (Digital)

Lead Python Developer

Intermediate Content Designer

Intermediate Agile Delivery Manager

Senior User Researcher

Senior Python Developer

Senior QAT Analyst - £42,410-£47,916 p.a. + benefits

Customer Support Technician Apprentice

I want to receive the latest job alerts for entry level software in leeds, eng

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