Customer experience Work, Jobs in Lincoln, Eng (with Salaries)

Senior Customer Service Advisor
Barclays —Lincoln
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Sales Colleague
Currys —Lincoln
- £12.71 - £13.01 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
Customer Service Support Representative
DotGolf —Lincoln
- From £19,292 a year
- Hybrid work
- Customer service
- English
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Shift Manager - Customer Experience
DPD Group UK —Lincoln
- £40,000 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
4d
Customer Service Advisor
Lincat —Lincoln
- £26,345 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Internal Sales Administrator
Lincoln Polythene Ltd —Lincoln
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Experienced Jewellery Sales & Customer Service Assistant – 4 Days
Amanda Coleman Jeweller Ltd —Lincoln
- £14.00 - £15.60 an hour
- Part-time
- Sales
- Customer service
- Computer literacy
- Store discount
- Employee discount
Quick apply
6d
Apprentice Resident Liaison Officer
Equans —Lincoln
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
8d
Clinical/Technical Chiropractic Assistant
Epoch Lincoln —Lincoln
- From £14 an hour
- Full-time
- Anatomy knowledge
- Customer service
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
2d
Store Assistant
Aldi —Lincoln
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Library Assistant
GLL —Lincoln
- £13.45 an hour
- Part-time
- Customer service
- IT
- Employee discount
9d
Customer Service Specialist
Barbon Group Ltd. —Lincoln
- Sales
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
22h
Claims Handler
Barbon Group Ltd. —Lincoln
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
Training and Development Co-ordinator
Anglian Water Services Ltd —Lincoln
- Full-time
- Hybrid work
- Organisational skills
- Business
- Communication skills
- Annual leave
4d
General Manager
Bounce Central UK —Lincoln
- £36,000 - £38,500 a year
- Weekend availability
- Hospitality
- Management
- Microsoft Office
- Employee discount
Quick apply
2d
Sales Advisor
FlooringSuperstore.com —Lincoln
- Up to £40,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
8d
Team Member- Bear Lincoln
BEAR —Lincoln
- From £12.71 an hour
- Part-time
- Basic maths
- In-person
- Communication skills
- Employee discount
Quick apply
Store Associate (23402)
Barnardo's —Lincoln
- £13.45 an hour
- Communication skills
- Annual leave
- Employee assistance programme
12d
Office Administration & Marketing Assistant
CS Paving & Surfacing —Lincoln
- £13 - £14 an hour
- Full-time
- Social media management
- Customer service
- Driving
- Free parking
Quick apply
8d
Freelance POS & Customer Service Trainer (Retail)
Retail Training —Lincoln
- £250 - £280 a day
- Customer service
- Communication skills
- Time management
Quick apply
1d

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Senior Customer Service Advisor

Barclays -
Lincoln

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 20/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000115821

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role requires flexibility to work across all sites, including Lincoln, Grantham, Newark, Boston, and Sleaford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer experience jobs in lincoln, eng

Senior Customer Service Advisor

Sales Colleague

Customer Service Support Representative

Shift Manager - Customer Experience

Customer Service Advisor

Internal Sales Administrator

Experienced Jewellery Sales & Customer Service Assistant – 4 Days

Apprentice Resident Liaison Officer

Clinical/Technical Chiropractic Assistant

Store Assistant

Library Assistant

Customer Service Specialist

Claims Handler

Training and Development Co-ordinator

General Manager

Sales Advisor

Team Member- Bear Lincoln

Store Associate (23402)

Office Administration & Marketing Assistant

Freelance POS & Customer Service Trainer (Retail)

I want to receive the latest job alerts for customer experience in lincoln, eng

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