Experience manager Work, Jobs in Littleborough, Gtm (with Salaries)

Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Transport Manager
JJ0 PLC —Bacup
- £42,000 - £47,500 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
6d
Deputy Manager
ELEVATE WORKFORCE —Manchester
- £45,000 - £55,000 a year
- Part-time
- Hybrid work
- Management
- Supervising experience
- Organisational skills
- Free parking
- Relocation assistance
Quick apply
13d
Transaction Manager Skoda
RRG Group —Rochdale
- £34,500 - £58,500 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
Quick apply
7d
Curriculum Delivery Manager
Rochdale Training Association —Rochdale
- £40,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
3d
Programme Manager
Redmoor Health —Chorley
- From £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Travel
- Free parking
- Work from home
Quick apply
8d
Proofreader
Williams Lea —Leeds
- £34,450 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
7d
Deputy Manager The Shireburn Arms, (Pub, Hotel and Wedding Venue)
James` Places —Clitheroe
- Up to £34,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
9d
Purchasing Manager - Huddersfield – up to £65,000 | Company Vehicle | Fantastic Benefits
Myers Group —Huddersfield
- Up to £65,000 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
2d
Ecommerce Marketplace Manager
The Garden and Home Trading Company Ltd —Preston
- £35,000 - £38,000 a year
- Full-time
- Social media management
- Analysis skills
- In-person
Quick apply
Deputy Freedom to Speak Up Guardian
Airedale NHS Foundation Trust —Keighley
- £39,959 - £48,117 a year
- Part-time
- Annual leave
- Employee assistance programme
14d
Catchment Delivery Manager
Lanes Group —Bradford
- £48,000 - £55,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
Production Manager
Tayto Group Limited —Bolton
- £45,000 - £50,000 a year
- Full-time
- Management
- In-person
- Life insurance
Quick apply
TikTok Affiliate Manager
Eventus PR Limited —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Social media management
- Mentoring
- In-person
- Free parking
Quick apply
Business Development Manager – DBS & Employment Screening Services
Expert Admin Services —Blackburn
- £35,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
14d
Supplier Performance Manager
Yorkshire Water —Bradford
- £74,000 - £79,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Contracts
- Annual leave
- Flexible schedule
1h
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
3d
Supplier Relationship Manager
Yorkshire Water —Bradford
- £74,000 - £79,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
1h
Large and Complex Loss Handler
Leeds City Council —Leeds
- £46,142 - £500,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Operations Manager
Aspens —Leeds
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Computer skills
- Leadership
- Annual leave

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Assistant General Manager-Experience & Innovation

Metropolitan Council -
Heywood

Apply Now

Job details

Full-time
£165,339.20 - £330,678.40 a year

Benefits

Company pension
Employee assistance programme
Life insurance

Qualifications

Management
Master's degree
Administrative experience
Change management
Project management
Bachelor's degree
Contracts
Business
Leadership
Communication skills

Full job description

WHO WE ARE

This position is open until filled - initial review to begin July 13, 2026.

Apply by attaching cover letter and resume with completed application to be considered.

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region: The Assistant General Manager (AGM), Experience and Innovation, provides executive-level leadership for customer experience, employee experience, business technology, and strategic project functions. The AGM serves as Metro Transit’s chief innovator, responsible for identifying, piloting, and scaling initiatives that strengthen customer satisfaction and responsiveness, enhance employee engagement and organizational culture, and improve overall operational efficiency.

Serving as a member of the Metro Transit leadership team, the AGM represents Metro Transit to the Metropolitan Council, elected officials, regional stakeholders, and industry partners. This position establishes the strategic vision for innovation, directs multi-million-dollar operating and capital resources, and ensures that Metro Transit Forward goals are achieved through transformative ideas, systems, and practices that enhance service delivery for both customers and employees.

Anticipated Salary: ANNUALLY $165,339.20 - $ 237,500.

What you would do in this job

Leadership & Strategy

Create, establish, and lead the Innovation and Experience Department within Administration.
Providing executive leadership for customer experience, employee experience, business systems, and major innovation projects.
Develop and implement agency-wide innovation strategies aligned with Metro Transit Forward, Metropolitan Council policy goals and regional equity priorities.
Serve as an executive advisor to the Deputy General Manager, shaping organizational direction on innovation, technology, culture transformation, and customer/employee satisfaction.
Build alignment across divisions and executive leaders to embed customer and employee insights in all levels of decision-making.

Innovation & Transformation

Identify, pilot, and scale new approaches that improve transit reliability, accessibility, and customer satisfaction.
Lead cross-functional innovation projects that integrate workforce engagement, digital modernization, and customer service improvements.
Foster an organizational culture of creativity, accountability, and continuous improvement.
Monitor industry trends, evaluate national best practices, and establish Metro Transit as a regional and national leader in transit innovation.

Customer & Employee Experience

Executive-level oversight of customer experience and sentiment initiatives, including contact centers, digital platforms, surveys, advisory committees, and feedback integration systems.
Executive-level guidance of employee experience strategies and initiatives, including workforce culture, growing our peer support program, engagement programs, and the Great Workplace initiative, strengthening employee retention, resilience, and satisfaction.
Ensure policies and systems improve accessibility, equity, and inclusion for both customers and employees.

Technology & Projects

Provide executive oversight of business systems and technology modernization initiatives.
Direct capital and enterprise projects that deliver real-time information, mobile, and digital tools, and enterprise analytics.
Ensure technology and project investments align with customer priorities, employee experience, and long-term strategic goals.

Stakeholder Engagement & Representation

Represent Metro Transit at Metropolitan Council meetings, with elected officials, external partners, and in national forums.
Serve as executive sponsor for priority innovation initiatives and regional collaborations.
Communicate effectively with diverse audiences, ensuring transparency and accountability in decision-making.

Performance, Budget, and Accountability

Oversee and direct the development of the division’s operating and capital budgets, ensuring strategic alignment and fiscal stewardship.
Identify and pursue external funding opportunities, including grants and regional partnerships.
Regularly present findings, progress, and future vision to executive leadership, the Council, and community stakeholders.

What education and experience are required for this job (minimum qualifications)

Any combination of education and experience in Business Administration, Public Administration, Transportation, Organizational Development, Technology Management, or a related field will be considered. Experience must include progressively responsible executive or senior management roles in a large, complex organization.

High School diploma/GED with fourteen (14) years of experience, including five (5) years of senior management experience leading multiple divisions or departments.
Associate’s degree with twelve (12) years of experience, including five (5) years of senior management experience leading multiple divisions or departments.
Bachelor’s degree or higher with ten (10) years of experience, including five (5) years of senior management experience leading multiple divisions or departments.
Master’s degree or higher with eight (8) years of experience, including five (5) years of senior management experience leading multiple divisions or departments.

Preferred Qualifications:

Master’s degree in Public Administration, Business, Transportation, Organizational Development, or a related field.
Executive experience overseeing customer experience, workforce culture, and enterprise technology projects.
Proven ability to influence governing boards, elected officials, and external stakeholders.
Experience leading organizational transformation and embedding equity in large-scale initiatives.

What additional skills and experience would be helpful in this job (desired qualifications):

Experience centralizing or leading administrative functions within a large, multi-divisional organization.
Experience overseeing workforce development, succession planning, and training programs.
Experience managing budgets, contracts, and quality-assurance systems.
Knowledge of operational technology development and implementation.
Experience leading through organizational change, growth, or restructuring.
Strong communication skills sufficient to communicate with internal and external stakeholders.

What knowledge, skills and abilities you should have within the first six months on the job:

Strategic Leadership: Ability to set and execute enterprise vision, align diverse divisions, and balance operational needs with long-term goals.
Innovation & Change Management: Expertise in piloting and scaling new ideas, embedding equity in systems, and driving cultural transformation.
Customer & Employee Focus: Skilled at translating customer and workforce feedback into enterprise strategies and outcomes.
Financial & Project Management: Proficiency in developing and managing large budgets, overseeing capital projects, and securing external funding.
Political & Stakeholder Acumen: Ability to represent Metro Transit effectively with elected officials, stakeholders, and the public on sensitive and high-profile issues.
Communication & Influence: Exceptional communication skills, with the ability to inspire diverse audiences and motivate teams across all organizational levels.
Equity & Inclusion: Commitment to advancing equity and accessibility for employees and customers through policies, programs, and system design.

What you can expect from us:

We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
We encourage our employees to develop their skills through on-site training and tuition reimbursement.
We provide a competitive salary, excellent benefits and a good work/life balance.
Career advancement opportunities.

Additional information

Union/Grade: Non-Represented Classified/Grade E-1
FLSA Status: Exempt
Safety Sensitive: No

What your work environment would be:
Office environment with periodic travel to bus, rail, and maintenance facilities. May require attendance at Council and community meetings.

What steps the recruitment process involves:
1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.

If you are new to the Metropolitan Council, you must pass a background check, which verifies education and employment, covers driving record and any criminal record. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a background check which verifies education and employment if not verified previously. If the job you're applying for is safety-sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards, you must pass a pass a criminal background check. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires an accommodation during the selection process, please email [email protected].

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

Well@Work clinic
bus/rail pass valued at over $1200 per year
parking at many job locations
fitness centers at many job locations
Employee Assistance Program
extensive health and wellness programs and resources

Apply Now

Refine Your Search

experience manager jobs in littleborough, gtm

Assistant General Manager-Experience & Innovation

Transport Manager

Deputy Manager

Transaction Manager Skoda

Curriculum Delivery Manager

Programme Manager

Proofreader

Deputy Manager The Shireburn Arms, (Pub, Hotel and Wedding Venue)

Purchasing Manager - Huddersfield – up to £65,000 | Company Vehicle | Fantastic Benefits

Ecommerce Marketplace Manager

Deputy Freedom to Speak Up Guardian

Catchment Delivery Manager

Production Manager

TikTok Affiliate Manager

Business Development Manager – DBS & Employment Screening Services

Supplier Performance Manager

Customer Experience Manager

Supplier Relationship Manager

Large and Complex Loss Handler

Operations Manager

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