Senior client services Work, Jobs in Liverpool, Eng (with Salaries)

Client Manager - Events
Showforce —Liverpool
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Communication skills
Quick apply
Wealth Management Administrator
RGH‑Global Limited —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer skills
- Financial services
- Flexible schedule
M&E Project Manager HMP Altcourse
Sodexo —Liverpool
- Up to £55,000 a year
- Full-time
- Management
- Travel
- Communication skills
- Employee assistance programme
Quick apply
11d
Contact Centre Senior Operations Manager
Reed In Partnership —Liverpool
- £40,000 - £65,000 a year
- Full-time
- Spanish
- English
- Continuous improvement
- Annual leave
- Flexible schedule
Sales Progressor / Conveyancing Assistant
Atlas Estate Agents —Liverpool
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Conflict management
- In-person
- Free parking
- Store discount
Quick apply
Soft Services Contract Manager
CBRE —Chester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Kennel Assistant
Keepers Cottage Boarding Kennels —Knowsley
- £12.71 an hour
- Weekend availability
- Management
- Medication administration
- Heavy lifting
Quick apply
Estate Planning Adviser – Wills & LPAs
Hexagon Life Planning Services Ltd —Ormskirk
- £18,000 - £23,000 a year
- Part-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
3d
Mortgage Administrator
CRC Mortgages —Liverpool
- Up to £25,000 a year
- Part-time
- Hybrid work
- In-person
- Communication skills
- Free parking
Quick apply
Senior Knowledge Manager
Brabners —Liverpool
- Hybrid work
- Annual leave
- Life insurance
Senior Property Manager
Curlett Jones Estates —Liverpool
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
Assistant Building Manager - Royal Liver Building, Liverpool
CBRE —Liverpool
- Full-time
- Customer service
- Computer literacy
- Organisational skills
Senior Client Success Manager
DCBL —Borough of Halton
- £45,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
Operations Specialist I-III (UK)
Airspace —Liverpool
- £36,000 - £65,000 a year
- Remote
Quick apply
3d
Internal Sales
GIS - Lift Turn Move Limited —Wirral
- £27,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Customer service
- Sick pay
Quick apply
Venue Presentation Manager
CleanEvent Services Ltd —Chester
- £31,000 - £33,000 a year
- Full-time
- Management
- Computer literacy
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
9d
Event Manager | Liverpool Experience Campus
Levy —Liverpool
- £29,000 a year
- Weekend availability
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
1d
Business Analyst – Consumer Duty
Projentum —Liverpool
- £550 a day
Business Support Administrator
THE ENVIRONMENT PARTNERSHIP (TEP) LIMITED —Warrington
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
Quick apply
12h
European Procurement & Supply Chain Director
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply

I want to receive the latest job alerts for senior client services in liverpool, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Manager - Events

Showforce -
Liverpool

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Company events

Qualifications

Microsoft Word
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Partnership building
Customer loyalty building
Relationship management
Customer interaction
Account management
Communication skills

Full job description

We’re looking for a Client Manager to join our busy team. You’ll be an excellent communicator, passionate about delivering high standards of customer service and have a real drive to succeed.

Ideally the candidate would have experience working within the Events industry and have an understanding of delivering projects from a staffing supplier perspective

Role:

As a Client Manager, you will be responsible for maintaining and growing client relationships, ensuring the successful delivery of services, and acting as the main point of contact between clients and internal teams. You’ll support the Operations team with the preparation of quotes and management of project schedules.

Reports to:

o Head of UK Operations

Requirements

Responsibilities:

Manage existing client accounts and build long-term, trusted partnerships
Understand client goals and proactively identify opportunities
Manage a large volume of email and phone enquiries daily
Ensure contracts are issued accurately
Maintain contact to ensure repeat business and identify upsell opportunities
Carry out regular site visits to understand your client’s requirements
Arrange and attend meetings to generate new business and manage relationships
Ensure that customers receive the best possible service at all times
Ensure complaints are handled in line with company procedures
Ensuring accreditation for events is complete
Prepare accurate quotes and schedules utilising our bespoke CRM system and excel
Ensure all project information is communicated to all team members
Update client records ensuring current information is available at all times
Demonstrate a strong understanding of the clients’ needs and manage them through to delivery
Obtain client feedback after each event and report to senior management
Attend relevant trade exhibitions, networking events and training
Work closely with the Head of Operations UK to ensure that the links between the Account Management and Scheduling teams are strong, ensuring both client and staff needs are met

Key skills:

Excellent communication skills
Highly organised and able to multi-task
Happy to travel around the UK and worldwide
Ability to adapt quickly to changes
Ability to work flexible hours
Excellent knowledge of MS Office including Word and Excel
Great team player
Ability to identify problems in process and resolve them in a timely manner
Ability to work under pressure

Experience:

Event industry experience is advantageous but not essential

Quick apply

Refine Your Search

senior client services jobs in liverpool, eng

Client Manager - Events

Wealth Management Administrator

M&E Project Manager HMP Altcourse

Contact Centre Senior Operations Manager

Sales Progressor / Conveyancing Assistant

Soft Services Contract Manager

Kennel Assistant

Estate Planning Adviser – Wills & LPAs

Mortgage Administrator

Senior Knowledge Manager

Senior Property Manager

Assistant Building Manager - Royal Liver Building, Liverpool

Senior Client Success Manager

Operations Specialist I-III (UK)

Internal Sales

Venue Presentation Manager

Event Manager | Liverpool Experience Campus

Business Analyst – Consumer Duty

Business Support Administrator

European Procurement & Supply Chain Director

I want to receive the latest job alerts for senior client services in liverpool, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected