Senior software Work, Jobs in Liverpool, Eng (with Salaries)

Head of Software Support
System C —Liverpool
- Full-time
- Continuous improvement
- Team management
- Leadership
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Team management
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Frontend Developer
The Granite Group —Liverpool
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Flexible schedule
Quick apply
Senior HR Systems Analyst - FTC
QVC —Liverpool
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Full-Stack Engineer (AI SaaS)
Vizly —Liverpool
- £60,000 - £85,000 a year
- Weekend availability
- System design
- Master's degree
- AWS
Quick apply
Head of Application Delivery
Fletchers Solicitors —Liverpool
- Full-time
- Hybrid work
- Salesforce
- Team management
- In-person
- Work from home
- Sick pay
Quick apply
Senior / Lead QA Analyst
People Places Lives Ltd. —Wigan
- £40,000 - £45,000 a year
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Free parking
Quick apply
Senior Content Executive
Paramount Digital Ltd —St Helens
- £28,000 - £32,000 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Performance & Production Technician (Fixed term for 3 months)
Liverpool John Moores University —Liverpool
- £26,707 - £31,236 a year
- Weekend availability
- School
- Annual leave
8d
Senior Test Analyst
USS —Liverpool
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
9d
Product Owner – Clio Operate
Weightmans —Liverpool
- Full-time
- Analysis skills
- Continuous improvement
- Product management
Lead Software Engineer - Typescript, AWS
The Very Group —Liverpool
- £6,500 a week
- Hybrid work
- Mentoring
- Communication skills
- Employee discount
Quick apply
Senior Revit Technician
Kier Group —Liverpool
- From £40,000 a year
- Full-time
- Engineering
- Communication skills
Senior Property Manager
Curlett Jones Estates —Liverpool
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
Senior Planner
Wood —Ellesmere Port
- Part-time
- Hybrid work
- Bachelor's degree
- Contracts
- Business
- Annual leave
- Life insurance
Senior Manager, Customer Success Engineering
Veeam Software —Liverpool
- Remote
- Leadership
- Annual leave
- Employee assistance programme
11d
Senior Software Engineer
PlayStation Global —Liverpool
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
Quick apply
Laboratory Administrator
Alex Stewart International —Aintree
- £25,000 a year
- Full-time
- Maths
- Presentation skills
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
5d
Export Administrator – Liverpool
S. Norton —Liverpool
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Head of Lettings Accounts
Collective Property Co —Liverpool
- £37,000 - £45,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Flexitime
Quick apply
11d

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senior software jobs near liverpool, eng

Head of Software Support

System C -
Liverpool

Apply Now

Job details

Full-time

Qualifications

Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
Technical support
Change management
Continuous improvement
Continuous improvement cycles oversight
Team management
Change leadership
Major incident coordination
Management reporting
Customer support
Information technology team management
Leadership
Communication skills
Analytics

Full job description

Description

At System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day.

About the role

This is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact.

What you will be doing

Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement
Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health
Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions
Strengthen incident, problem, and change management processes
Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence
Drive improvements in knowledge management and self-service
Act as a senior point of escalation for customers and internal stakeholders
Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI

What we are looking for

Proven leadership experience across software or application support teams
Strong understanding of IT service management principles
Experience managing complex incidents and customer environments
Confidence working with data, KPIs, and service reporting
Excellent communication and stakeholder management skills
A continuous improvement mindset and the ability to lead through change
Someone who can be part of a strong management team and contribute ideas

Experience in healthcare, social care, education, or other regulated sectors is highly beneficial.

Why join us

You will lead services that truly matter, supporting organisations that make a real difference to people's lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment.

Apply today and help us deliver technology that improves lives.

Apply Now

Refine Your Search

senior software jobs in liverpool, eng

Head of Software Support

Implementation & Training Lead

Frontend Developer

Senior HR Systems Analyst - FTC

Full-Stack Engineer (AI SaaS)

Head of Application Delivery

Senior / Lead QA Analyst

Senior Content Executive

Performance & Production Technician (Fixed term for 3 months)

Senior Test Analyst

Product Owner – Clio Operate

Lead Software Engineer - Typescript, AWS

Senior Revit Technician

Senior Property Manager

Senior Planner

Senior Manager, Customer Success Engineering

Senior Software Engineer

Laboratory Administrator

Export Administrator – Liverpool

Head of Lettings Accounts

I want to receive the latest job alerts for senior software in liverpool, eng

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