Receptionist full time Work, Jobs in Llanishen Ed (with Salaries)

Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Databases
- Front desk
Receptionist (Maternity Cover)
Hotel Indigo Cardiff —Cardiff
- £26,523 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Leisure Receptionist
Village Hotels - Cardiff - Leisure —Cardiff
- £10.85 - £12.71 an hour
- Part-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Gym membership
Quick apply
9d
Dental Nurse/Receptionist
GLENHAVEN DENTAL —Cardiff
- From £15 an hour
- Part-time
- English
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Receptionist/ Office Administrator
BMA —Cardiff
- £30,084 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
1d
Administrative Assistant
Bupa —Cardiff
- £26,800 a year
- Weekend availability
- Computer literacy
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
Receptionist
North Cardiff Medical Centre —Cardiff
- £12.71 an hour
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
Quick apply
Receptionist - Facilities
Hugh James —Cardiff
- Full-time
- Hybrid work
- Front desk
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
23h
Receptionist
VINCI Facilities UK —Cardiff
- Part-time
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee discount
Leisure Attendant
The Celtic Collection —Newport
- £12.72 an hour
- Part-time
- Front desk
- Guest services
- Communication skills
- Free parking
- Employee discount
Veterinary Receptionist - Full Time
Medivet Group Ltd —Merthyr Tydfil
- £26,538.48 a year
- Full-time
- Front desk
- Annual leave
- Employee discount
8d
Receptionist & Office Manager
GGP Law —Porth
- Full-time
- Administrative experience
- Supervising experience
- Front desk
- Annual leave
Quick apply
8d
Receptionist
CJCH Solicitors —Blackwood
- £24,720 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
5d
Receptionist (Maternity Cover) - 9 Month FTC
CBRE —Newport
- Full-time
- Computer literacy
- Hotel
- Organisational skills
Hostel Receptionist
Midpoint Homes —Newport
- £24,000 - £28,000 a year
- Full-time
- Management
- Front desk
- In-person
- Free parking
Quick apply
Receptionist
Level Inn —Ebbw Vale
- £12.71 - £13.50 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Flexible schedule
Quick apply
8d
Receptionist/Administrator
Britton & Co —Weston-super-Mare
- £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Trainee Dental Nurse/Receptionist
Alliance Dental Care LTD —Weston-super-Mare
- £9 - £13 an hour
- Full-time
- CAD
- Bachelor's degree
- In-person
Quick apply
Transient Co-ordinator (Front Desk) Full Time
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Administrative Assistant
Police Federation of England and Wales —Clevedon
- £25,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Employee assistance programme
- Employee discount
Quick apply

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receptionist full time jobs near llanishen ed

Customer Engagement Co-ordinator

United Welsh -
Caerphilly

Apply Now

Job details

Full-time
£28,194.75 a year

Qualifications

Microsoft Word
Social housing experience
Client engagement
Stakeholder liaison
Complaint handling
Databases
Partnership building
Relationship management
Front desk
Customer interaction
Communication skills
Welsh

Full job description

Customer Engagement Co-ordinator

Reporting to: Senior Customer Service Coordinator

Broad purpose of the post

We are looking for a Customer Engagement Co-ordinator to deliver exceptional customer service across various channels, making sure queries are resolved professionally and quickly.

In this role you will manage reception duties, process documents, and welcome visitors warmly. You will work flexibly within our Housing and Communities Team, maintaining high service standards and creating positive experiences for customers. Building strong relationships with partners and managing customer expectations proactively are important aspects of the role.

Fixed Term Contract (12 Months), Full Time (35 hours)
£28194.75 per annum
Closes 2nd September, Midday
Interviews 9th / 10th September

Key accountabilities

Deliver a responsive, customer-focused service across all communication channels, including telephone, face-to-face, text, email, and social media, making sure queries are resolved effectively and quickly
Show excellent person skills while managing reception duties at our head office, including processing documents, handling post, and warmly welcoming visitors to the office
Record, assist and action customer feedback including compliments and complaints, and use the knowledge gained from feedback to improve our services
Support the Housing and Communities Team by working flexibly to make sure the highest standards of service delivery, enabling positive experiences for both internal and external customers and partners
Assist United Welsh in meeting their financial targets to make sure that the organisation can make the most of its financial strength. For example, making sure that rent queries and direct debit mandates are correctly and professionally handled
Build strong relationships with partners such as Celtic Horizons, managing agents, and support providers to shorten customer journey time and resolve queries efficiently at the first point of contact. Where possible, you will resolve queries and provide relevant information at the first point of contact to provide the best possible outcome for the customer and deliver departmental KPIs.

Essential Criteria

Proven experience in a customer service role, demonstrating the ability to handle a range of customer inquiries effectively
Ability to work effectively within a dynamic team, maintaining high standards of professionalism, empathy, and kindness
Proficiency in Microsoft Excel, Word, Outlook, and email, with the ability to learn and adapt to new software
Excellent verbal and written communication skills, with the ability to convey information clearly and concisely
Strong person skills, capable of managing reception duties, processing documents, handling postal tasks, and warmly welcoming customers
Highly adaptable and flexible, able to work within a team to meet changing priorities and demands. Remaining calm and composed under pressure, ensuring effective service delivery
Proactively manage customer perceptions and expectations, providing education and guidance as needed
Skilled in building and maintaining positive relationships with residents and other stakeholders, fostering trust and satisfaction
Strong numerical skills, with the ability to accurately calculate rent payments

Desirable Criteria

Experience of working within the Social Housing sector
Experience of customer service through corporate social media channels
Competent using Capita OpenHousing as a housing management system
Familiar with Microsoft Teams
Familiar with IS databases
Welsh language skills

Apply Now

Refine Your Search

receptionist full time jobs in llanishen ed

Customer Engagement Co-ordinator

Receptionist (Maternity Cover)

Leisure Receptionist

Dental Nurse/Receptionist

Receptionist/ Office Administrator

Administrative Assistant

Receptionist

Receptionist - Facilities

Receptionist

Leisure Attendant

Veterinary Receptionist - Full Time

Receptionist & Office Manager

Receptionist

Receptionist (Maternity Cover) - 9 Month FTC

Hostel Receptionist

Receptionist

Receptionist/Administrator

Trainee Dental Nurse/Receptionist

Transient Co-ordinator (Front Desk) Full Time

Administrative Assistant

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