Business services supervisor Work, Jobs in London, Eng (with Salaries)

Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
11d
Human Resource Business Partner - Generalist
Demo160: Core Template TEMC —London
- £76,000 - £115,000 a year
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Annual leave
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
9d
Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
13d
Digital Operations Supervisor
ForgePeak Media —London
- £3,800 - £4,800 a month
- Full-time
- Management
- Analysis skills
- Project management
- Flexitime
Quick apply
10d
Transport Supervisor
Elis —London
- £38,000 - £40,000 a year
- Call to connect
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Supervisor
Serco Plc —Richmond
- £45,171 a year
- Full-time
- Microsoft Office
- IT
- Leadership
- Employee assistance programme
Control Room Supervisor
Mitie —London
- £21.23 an hour
- Full-time
- Team management
- Human resources
- Organisational skills
9d
MetCC Communications Supervisor
Metropolitan Police —Bow
- £37,510 - £49,896 a year
- Full-time
- Management
- English
- Supervising experience
- Annual leave
6d
Contract Supervisor (AD288)
AD Construction Group —West London
- £51,000 - £55,000 a year
- Full-time
- Supervising experience
- IT
Project Coordinator
Bowercross Construction LTD —Gravesend
- £38,000 a year
- Full-time
- Civil engineering
- Microsoft Excel
- Microsoft Office
Quick apply
Soft Services Supervisor
ABM UK —Welwyn Garden City
- £34,500 a year
- Full-time
- Management
- Presentation skills
- Organisational skills
- Employee discount
Quick apply
Business Operations Manager
Kashmir Integrated Business Services —Croydon
- £37,000 - £40,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Bachelor's degree
Quick apply
10d
RSOC Supervisor
BidvestNoonan —London
- £22.55 an hour
- Full-time
- Management
- Supervising experience
- Leadership
Quick apply
Supervisor
Mears Group —London
- Up to £46,338.60 a year
- Monday to Friday
- Management
- Maintenance
- Supervising experience
- Annual leave
- Employee discount
3d
Front Desk Manager - Aloft by Marriott London Excel
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
Vetting Supervisor - 12 Month Fixed Term Contract
British Transport Police —London
- £39,871.93 a year
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- Team management
- Annual leave
- Gym membership
Quick apply
10d
Front of House Supervisor - London
Emcor —London
- £34,250 a year
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Information Rights Adviser
Financial Ombudsman Service —London
- From £42,445 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Gym membership
9d

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business services supervisor jobs near london, eng

Customer Operations Supervisor

Socaan Business Solutions Ltd
London

Quick apply

Job details

Permanent | Full-time
£37,000 - £44,400 a year
11 days ago

Benefits

Casual dress
Housing allowance
Free flu jabs
Company events
Sick pay
On-site parking

Qualifications

CRM software
Management
Customer service
Supervising experience
Leadership
Communication skills

Full job description

About the Role:

At Socaan Business Solutions Ltd, we help businesses manage customer operations with accuracy, professionalism, and reliable day-to-day support. We are looking for a Customer Operations Supervisor who can oversee service activities, support customer-facing teams, and help maintain smooth operational performance.

This role is ideal for someone who enjoys leading people, solving operational issues, and improving customer service standards. You will supervise daily customer operations, monitor team performance, handle escalations, and make sure customers receive timely and professional support. You are not just managing tasks; you are helping create a dependable service experience for clients and customers.

Key Responsibilities:

Team Supervision: Lead and support the customer operations team, assign daily tasks, monitor workloads, and ensure service standards are consistently met.

Customer Support Oversight: Make sure customer enquiries, requests, and complaints are handled professionally, accurately, and within agreed timelines.

Escalation Handling: Manage complex customer issues and support team members in resolving cases that require additional attention.

Operational Coordination: Work with internal departments to ensure customer requests are processed smoothly and information is communicated clearly.

Performance Monitoring: Track team productivity, response times, service quality, and unresolved cases to identify areas for improvement.

Process Improvement: Review daily workflows, identify recurring issues, and suggest practical improvements to improve efficiency and customer satisfaction.

Documentation: Maintain accurate records of customer interactions, operational updates, reports, and support procedures.

Training Support: Help train new team members, provide guidance to existing staff, and encourage a professional and customer-focused approach.

Reporting: Prepare basic operational reports for management, including customer service trends, team performance, and service issues.

What We Are Looking For:

Experience: Previous experience in customer service, customer operations, business support, or a similar role, with some experience supervising or guiding a team.

Customer Service Skills: Strong understanding of how to handle customer enquiries, complaints, and follow-ups in a professional and respectful manner.

Leadership Skills: Able to guide staff, organize workloads, provide feedback, and keep the team focused during busy periods.

Communication: Clear written and verbal communication skills, with the ability to explain information simply and professionally.

Problem Solving: Able to assess issues, make practical decisions, and resolve customer or operational concerns efficiently.

Organization: Comfortable managing multiple tasks, deadlines, reports, and customer cases while maintaining accuracy.

System Knowledge: Familiarity with CRM systems, customer databases, email tools, spreadsheets, and basic reporting platforms is preferred.

Mindset: Reliable, calm under pressure, detail-oriented, and committed to delivering a positive customer experience.

Pay: £37,000.00-£44,400.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Housing allowance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

business services supervisor jobs in london, eng

Customer Operations Supervisor

Human Resource Business Partner - Generalist

Customer Success Supervisor

Operations Supervisor, AMZL

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Digital Operations Supervisor

Transport Supervisor

Supervisor

Control Room Supervisor

MetCC Communications Supervisor

Contract Supervisor (AD288)

Project Coordinator

Soft Services Supervisor

Business Operations Manager

RSOC Supervisor

Supervisor

Front Desk Manager - Aloft by Marriott London Excel

Vetting Supervisor - 12 Month Fixed Term Contract

Front of House Supervisor - London

Information Rights Adviser

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