Clinic secretary Work, Jobs in London, Eng (with Salaries)

Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —London
- £30,420.00 - £38,534.30 a year
- Part-time
- Google Suite
- Management
- Inventory control
- Free parking
- Work from home
Quick apply
Front of House Administrator
Harley Street Specialist Hospital (London) Ltd —London
- Up to £27,000 a year
- Full-time
- CRM software
- Sales
- Computer literacy
- Employee discount
- Referral programme
Quick apply
1h
GP Practice - Private Secretary / Medical Reports Administrator
TULASI MEDICAL CENTRE —London
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
10h
Assistant practice manager
Kerban Projects —London
- From £15 an hour
- Part-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Medical Personal Assistant
The Evewell —London
- £33,000 - £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Annual leave
- Employee assistance programme
Quick apply
5h
Bookings Coordinator
Fortius —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Administrative experience
Quick apply
6d
Senior Medical Secretary
HCA Healthcare UK —London
- Full-time
- Computer literacy
- Administrative experience
- Typing
- Employee discount
5h
Medical Secretary
The Sloane Court Clinic —London
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Flexitime
- Work from home
Quick apply
12d
Senior Medical Secretary - Neurosurgery
HCA Healthcare UK —London
- Temporary
- Computer literacy
- Administrative experience
- Typing
- Employee discount
6d
Client Experience Lead
Ume Health —London
- £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Clinic Secretary
Fresenius Medical Care —Epsom
- Up to £26,000 a year
- Part-time
- English
- Administrative experience
- Front desk
- Sick pay
Acute Oncology and RDC Administrator
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Hybrid work
- Writing skills
- Databases
- Administrative experience
13d
Private Patient Liaison Officer
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £28,392 - £31,157 a year
- Weekend availability
- Time management
3d
Bank Medical Secretary
Spire Healthcare —Sutton
- Hospital
- Annual leave
Senior Customer Service Advisor - Patient Liaison
The London Clinic —London
- From £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
- Employee assistance programme
- Life insurance
7d
Senior Customer Service Advisor
The London Clinic —London
- From £35,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Continuous improvement
- Employee assistance programme
- Life insurance
11d
Patient Concierge Coordinator
Fortius —London
- Full-time
- Hospitality
- Hotel
- Continuous improvement
Quick apply
11d
Executive Assistant and Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
12d
Appointment Centre Administrator (Fixed Term)
Ashford and St. Peter's Hospitals NHS Foundation Trust —Ashford
- £27,106 - £28,850 a year
- Full-time
- Administrative experience
- Communication skills
4d
Pelvic Health physiotherapst in Lodon - women's health
Excellence Physiotherapy —London
- £40,500 - £50,400 a year
- Part-time
- Patient care
- Paediatrics
- IT
- Employee discount
Quick apply
11d

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Clinic Receptionist

Ebs Physiotherapy St Albans: Sports Injury Specialists
London

Quick apply

Job details

Permanent | Part-time | Full-time
£30,420.00 - £38,534.30 a year

Benefits

Free parking
Discounted or free food
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Google Suite
Management
Inventory control
Clinical record keeping
Stock ordering
Customer service
Patient appointment coordination
Filing
English
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Business development
Appointment booking and call handling
Human resources
Front desk
Cleaning
Typing
Care Quality Commission standards
Stock replenishment
Patient record updating
Managing patient records
Stock coordination
Communication skills
Rota coordination

Full job description

About Us

EBS Physiotherapy is a busy, highly rated private physiotherapy and sports injury clinic based in St Albans. We provide high-quality musculoskeletal care, sports injury rehabilitation, post-operative rehabilitation, shockwave therapy, MSK ultrasound and advanced assessment services.

We are looking for a highly organised, professional and friendly individual to join our team in a combined role as Clinic Manager, Medical Secretary, Receptionist and Personal Assistant. This is a key position within the clinic and would suit someone who enjoys responsibility, patient interaction, organisation and helping a healthcare business run smoothly.

Role Overview

The successful candidate will be responsible for the smooth day-to-day running of the clinic, including reception duties, diary management, patient communication, administration, invoicing, insurance administration, stock control, staff coordination and general support to the Clinic Director.

This is a varied role requiring excellent communication skills, attention to detail, initiative and the ability to manage multiple tasks in a busy clinical environment.

Key ResponsibilitiesReception and Patient Care

Welcome patients warmly and professionally.
Answer phone calls, emails and online enquiries.
Book, amend and manage patient appointments.
Provide clear information about clinic services, pricing and appointment availability.
Ensure patients receive an excellent experience from initial enquiry through to discharge.
Manage patient arrivals, payments and follow-up bookings.
Maintain confidentiality and professionalism at all times.

Clinic Administration

Manage the clinic diary and clinician schedules.
Process payments, invoices and receipts.
Liaise with private medical insurers where required.
Maintain accurate patient records and administrative notes.
Send appointment confirmations, reminders and relevant clinic information.
Handle cancellation lists and waiting lists efficiently.
Support with clinic policies, forms and general compliance administration.

Medical Secretary Duties

Type and format clinical letters, reports and referral correspondence.
Send reports to patients, GPs, consultants and insurers where appropriate.
Liaise with consultants, GP practices, insurance companies and external healthcare providers.
Assist with managing referrals and patient documentation.
Ensure all correspondence is accurate, professional and sent in a timely manner.

Clinic Manager Duties

Oversee the smooth day-to-day running of the clinic.
Ensure treatment rooms, reception and waiting areas are clean, organised and well presented.
Monitor stock levels and order clinic supplies when needed.
Coordinate maintenance, contractors and suppliers.
Track/ file expenses
Support staff rotas, room allocation and diary efficiency.
Help implement clinic procedures and improve administrative systems.
Support the Clinic Director with business development and operational improvements.

Personal Assistant Duties

Provide administrative and organisational support to the Clinic Director.
Manage selected emails, tasks, reminders and follow-ups.
Assist with meetings, documents, projects and supplier communication.
Help organise clinic events, training days, meetings and marketing tasks.
Support with HR administration, staff documents and onboarding processes.

Essential Skills and Experience

Excellent communication and customer service skills.
Highly organised with strong attention to detail.
Confident using computers, email, diary systems and Microsoft Office or Google Workspace.
Ability to multitask in a busy environment.
Professional, friendly and calm under pressure.
Able to work independently and use initiative.
Reliable, punctual and trustworthy.
Strong written English and administrative skills.
Understanding of confidentiality and data protection.

Desirable Skills

Previous experience in a private healthcare, physiotherapy, medical, dental or clinical setting.
Experience using clinic booking software such as Cliniko, TM3 or similar.
Experience dealing with private medical insurance companies.
Previous medical secretary or clinic management experience.
Knowledge of CQC, healthcare compliance or patient administration systems.

Personal Qualities

We are looking for someone who is:

Warm, welcoming and professional.
Organised and proactive.
Trustworthy and discreet.
Confident speaking with patients and professionals.
Able to take ownership of tasks.
Positive, flexible and willing to learn.
Comfortable working in a growing healthcare business.
Happy to train/ mentor someone with non-medical experience too.

Working Hours

This is a full-time role. Exact working hours will be discussed depending on clinic needs. Some flexibility may be required to support the smooth running of the clinic.

What We Offer

A key role in a growing private healthcare clinic.
Supportive and professional working environment.
Varied responsibilities with opportunities to develop.
Training on clinic systems and processes.
Opportunity to be involved in the growth and organisation of the clinic.
Friendly team environment focused on excellent patient care.

How to Apply

Please send your CV and a short covering letter explaining why you would be suitable for this role.

We are looking for someone who can become an important part of our team and help us continue to deliver an excellent service to our patients.

Pay: £30,420.00-£38,534.30 per year

Benefits:

Company pension
Discounted or free food
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

clinic secretary jobs in london, eng

Clinic Receptionist

Front of House Administrator

GP Practice - Private Secretary / Medical Reports Administrator

Assistant practice manager

Medical Personal Assistant

Bookings Coordinator

Senior Medical Secretary

Medical Secretary

Senior Medical Secretary - Neurosurgery

Client Experience Lead

Clinic Secretary

Acute Oncology and RDC Administrator

Private Patient Liaison Officer

Bank Medical Secretary

Senior Customer Service Advisor - Patient Liaison

Senior Customer Service Advisor

Patient Concierge Coordinator

Executive Assistant and Office Manager

Appointment Centre Administrator (Fixed Term)

Pelvic Health physiotherapst in Lodon - women's health

I want to receive the latest job alerts for clinic secretary in london, eng

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