Crm Work, Jobs in London, Eng (with Salaries)

Digital Process Specialist
John Crane —Slough
- Full-time
- ERP systems
- Data analysis skills
- Continuous improvement
Quick apply
1h
Commercial Process Specialist
John Crane —Slough
- Full-time
- ERP systems
- Data analysis skills
- Continuous improvement
Quick apply
1h
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Digital Engagement Manager - Email /CRM
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Marketing
- Annual leave
- Employee assistance programme
13d
CRM Operations Executive
Trainline —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- HTML
CRM & Content Executive
Moonpig —London
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
CRM Marketing Officer
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Employee assistance programme
1d
CRM Associate
Brookfield Asset Management —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
London Office - CRM Executive
New Look —London
- Full-time
- Computer literacy
- Microsoft Office
- IT
- Employee discount
1d
CRM Specialist
Pandora Jewelry —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
CRM - Senior CRM & Loyalty Manager
Schuh —London
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
CRM Executive
RetailMeNot —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Systems Support Analyst (CRM & Ticketing)
ZSL —London
- £33,000 a year
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Admissions CRM & Data Assistant
Surbiton High School —Kingston upon Thames
- £37,220 a year
- Monday to Friday
- CRM software
- Customer service
- Communication skills
9d
CRM Specialist - Living Proof
Unilever Prestige UK Hub —London
- Monday to Friday
- Microsoft Excel
- Sales
- Microsoft Office
- Employee discount
Quick apply
6d
CRM Executive
Betway Group —North London
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
CRM & DIGITAL MARKETING EXECUTIVE - Temp role
Shake Shack —London
- £28,000 - £30,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Success Advocate
Algolia —London
- £61,000 - £74,600 a year
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Work from home
HubSpot CRM Specialist
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Annual leave
- Life insurance
Quick apply
Customer Service Advisor
Norman UK Ltd —Islington
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
2d

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Digital Process Specialist

John Crane -
Slough

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Job details

Full-time
1 hour ago

Qualifications

Power BI
ERP systems
Data analysis skills
Six Sigma
Continuous improvement
Data visualisation

Full job description

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

Digital Process Specialist – Dry Gas Seals
Location: Slough, Berkshire

Are you passionate about using data, digital tools and commercial expertise to drive business performance? We are looking for a Digital Commercial Specialist to play a pivotal role in transforming our Turbomachinery commercial operations. Based in Slough, this unique hybrid role combines digital innovation with commercial ownership, creating a seamless "single source of truth" from customer enquiry through to order fulfilment. Working closely with Sales, Engineering and Operations teams, you will leverage data analytics, automation and process optimisation to enhance customer experience, improve decision-making and drive profitable growth across our Dry Gas Seals product and service portfolio. This is an exciting opportunity for someone who thrives on continuous improvement, enjoys turning data into actionable insights and wants to make a measurable impact on business performance.

Responsibilities:

Digital & Data Responsibilities (50%)

Lead data capture, validation and governance activities, improving quality of installed base and customer datasets
Design, develop and maintain KPI dashboards and reporting tools, enabling automated and real-time performance visibility
Identify and implement automation and process digitisation opportunities to reduce manual effort and improve cycle times
Analyse commercial and operational data to generate actionable insights that support decision-making
Drive adoption and effective utilisation of digital tools (SAP, C4C and related systems) across Sales and cross-functional teams
Continuously optimise digital workflows in collaboration with Sales, Engineering and Operations

Commercial Responsibilities (50%)

Own the preparation, delivery and quality of quotations across all Dry Gas Seal products and services (first fit, spares, upgrades, refurbishments)
Manage and execute the full enquiry-to-order process, including quotation issuance, negotiation support and order acceptance
Drive proactive quote follow-up and conversion, working closely with Sales to secure order intake
Review and process purchase orders, ensuring alignment with quoted scope, pricing, and contractual requirements
Own pricing application and commercial compliance, ensuring adherence to agreements while protecting and optimising margins
Act as the primary commercial interface between Sales, Engineering and Operations to ensure accurate and efficient order execution
Support pipeline management and forecasting activities, contributing to order intake visibility and predictability

Qualifications

Essential:

Ideally hold a Mechanical Degree
Expertise in data analysis (Excel, Power BI) and translating insights into commercial value
Experience with CRM/ERP systems and digital workflows
Process mapping and automation mindset

Desirable:

Experience in data visualisation / dashboarding
Exposure to digital transformation or continuous improvement (Lean, Six Sigma)
Understanding of data governance and system integration

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Apply Now

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