Customer service co ordinator Work, Jobs in London, Eng (with Salaries)

Customer Service Co-ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Desk Co-Ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Administration Co-ordinator - Catering
Bupa —London
- £32,252.73 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
- Life insurance
Quick apply
3d
Customer Service Co-ordinator
Liberty Wines —London
- £28,399 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
Sales Coordinator
Advanced Damp —Hammersmith
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
12d
Hotel Sales and Reservations Co-Ordinator
Holiday Inn Express London-Excel —East London
- £29,211 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
4d
Lifestyle & Wellness Co-ordinator
Bupa —London
- £12.75 - £13.75 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
Office Furniture Co-ordinator
Sodexo —Oxford Street
- £14.80 an hour
- Monday to Friday
- Maintenance
- IT
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2d
Account Coordinator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Marketing & Business Development Co-ordinator
QUESTGATES LTD —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health & wellbeing programme
- Work from home
Quick apply
11d
Business Travel Sales Co-ordinator (6 Month FTC)- UK
Marriott International, Inc —London
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
Logistics Operation Co-Ordinator
BYD Europe —Uxbridge
- Microsoft Excel
- Organisational skills
- Communication skills
Technical Co-Ordinator
Hillingdon Council —Uxbridge
- £42,771 - £46,968 a year
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
9d
Fleet Co-Ordinator
Lampton Services —Feltham
- £37,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Employee assistance programme
- Employee discount
5d
Void Co-Ordinator
Hillingdon Council —Uxbridge
- £32,535 - £33,987 a year
- Organisational skills
- Free parking
- Employee discount
13d
Operations Control - Training Co-ordinator
Gallagher —London
- Organisational skills
- Employee stock purchase plan
- Life insurance
Office Administrator - South West London
Foxtons —London
- £26,000 a year
- Annual leave
- Sick pay
Quick apply
5d
Hire & Sales Coordinator
GAP Group —London
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Office Co-ordinator - Marylebone & Mayfair
Foxtons —London
- £26,000 a year
- Annual leave
- Sick pay
Quick apply
Office Co-ordinator Receptionist
Charlesons —Ilford
- Part-time
- IT

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customer service co ordinator jobs near london, eng

Customer Service Co-ordinator

Nelson Dish and Glasswashing Machines Ltd
Acton

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Company events
Transport links
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Windows
Technical support
Microsoft Office
Computer skills
Communication skills

Full job description

Customer Service Co-ordinator

Location: Acton, London
Department: Service Department
Job Type: Full-time
Reports to: Service and Sales Support Manager

Join a well-established, growing service team

Nelson is a long-established commercial catering equipment and warewashing business, supporting hospitality, education, leisure, and commercial clients across London, the South East and throughout the UK.

We are looking for a professional, organised and customer-focused Service Desk Co-ordinator to join our busy Service Department in Acton.

This is an important front-line role, helping to ensure our customers receive prompt, reliable and well-managed service support. You will be the link between customers, engineers, service agents and the wider Nelson team, making sure service calls are handled efficiently, clearly and professionally.

Essential Duties and Responsibilities:

The Service Desk Co-Ordinator will ensure that our customers and their end users receive service support as they need it. Apart from receiving the calls from the customer, they will allocate an engineer from our team or service agent from the approved list of agents. The Service Desk Co-Ordinator must provide top-notch customer service and keep Clients and service agents informed on any ongoing and outstanding service calls.

· Maintain and develop a relationship with the customer network.

· Maintain and develop a relationship with the internal engineering team and the service partner network.

· Responding to Customer calls quickly and professionally and ensuring that all issues are resolved satisfactorily.

· Documenting all work including calls made.

· Assisting other helpdesk team members when required.

· Giving the first line of diagnosis such as knowing what common error codes mean and how best to deal with them.

· Manage and maintain the data required to carry out the task.

· Have an in-depth knowledge of the Terms and conditions of the company.

· Decide whether a call is warranty, under contract, or chargeable to the end user based on company T&C’s.

· Progress all calls including paperwork, within KPI tolerances.

· Assist the rest of the service department team where required.

Education and/or Work Experience Requirements:

· Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

· Excellent computer proficiency (MS Office – Word, Excel and Outlook)

· Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

· Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

· A customer-focused approach

· Experience in providing technical support for end-users, including remote support if required.

· Knowledge of the latest Windows operating systems and office applications

· Experience in working with products at a base technical level

· Ability to work well in a team

Physical Requirements:

· Ability to safely and successfully perform the essential job functions

· Ability to maintain regular, punctual attendance consistent with their contract of employment

· Must be able to talk, listen and speak clearly on telephone

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company events
On-site parking
Transport links

Work Location: In person

Quick apply

Refine Your Search

customer service co ordinator jobs in london, eng

Customer Service Co-ordinator

Customer Service Desk Co-Ordinator

Administration Co-ordinator - Catering

Customer Service Co-ordinator

Sales Coordinator

Hotel Sales and Reservations Co-Ordinator

Lifestyle & Wellness Co-ordinator

Office Furniture Co-ordinator

Account Coordinator

Marketing & Business Development Co-ordinator

Business Travel Sales Co-ordinator (6 Month FTC)- UK

Logistics Operation Co-Ordinator

Technical Co-Ordinator

Fleet Co-Ordinator

Void Co-Ordinator

Operations Control - Training Co-ordinator

Office Administrator - South West London

Hire & Sales Coordinator

Office Co-ordinator - Marylebone & Mayfair

Office Co-ordinator Receptionist

I want to receive the latest job alerts for customer service co ordinator in london, eng

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