Guest experience ambassador Work, Jobs in London, Eng (with Salaries)

Guest Experience Ambassador EGLS
Edwardian Hotels London —London
- Full-time
- Sales
- Customer service
- English
- Referral programme
Quick apply
1d
Guest Ambassador
PROception —London
- £15.42 an hour
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Workplace Experience Ambassador
Schneider Electric —South East London
- Full-time
- Hospitality
- Customer service
- English
- Annual leave
- Life insurance
12d
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
F&B Reservations Team Member
InterContinental —London
- £14.48 an hour
- Full-time
- Hotel
- Employee discount
- Life insurance
13d
Community Ambassador
Rapport —London
- £35,600 a year
- Full-time
- Customer service
- Front desk
- Employee assistance programme
6d
Formula 1 - Events Project Lead
Absolute Taste —London
- Full-time
- Hospitality
Quick apply
Guest Relations Executive - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- Management
- Customer service
- English
- Employee discount
Lifestyle Ambassador - The Village at Westfield London
Ethos Farm LTD —London
- Up to £19 an hour
- Full-time
- Bilingual
- Hospitality
- In-person
Quick apply
14d
Guest Journey Ambassador
Sea Containers London —London
- £28,367 a year
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
Guest Experience Manager 1
Meliá —London
- Hospitality
- Management
- Marketing
- Employee discount
Quick apply
13d
Sales Associate
Kate Spade —London
- £28,275 - £30,000 a year
- Part-time
- English
- Employee discount
12d
Experiential Storytelling & Performance Consultant - Freelance
Jellycat —London
- Hybrid work
- Leadership
- Marketing
Waiter
Piccolino —London
- £16 - £18 an hour
- Full-time
- Serving
- Bar
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply
Reservations Specialist
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Guest Ambassador - Mandarin speaker
POD Management Ltd —London
- £33,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Waiter - Part Time, Friday , Saturday , Sunday
GAUCHO Restaurants —Hampstead
- £15.00 - £17.90 an hour
- Part-time
- Serving
- Hospitality
- Restaurant
Quick apply
Receptionist
Amplify Guest Services —Green Park Station
- £33,500 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
7d
Cluster Reservations Agent
The Marylebone —London
- £27,700 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d

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Guest Experience Ambassador EGLS

Edwardian Hotels London -
London

Quick apply

Job details

Full-time
1 day ago

Benefits

Company pension
Company events
Referral programme

Qualifications

Guest relations
Sales
Customer service
English
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Guest Experience Ambassador to join our Central Guest Services Team at Edwardian Hotels London.

Overview:

An Amazing opportunity has arisen to join Edwardian Hotels as a Guest Experience Ambassador.
You will respond to all guest communication professionally ensuring personalisation and customisation to deliver excellence in service.
You will take ownership of all guest requests and feedback, either prior to arrival, during their stay or after check out.
You will work proactively with the local hotel teams to drive guest engagement, highlighting any issues or areas of improvement.
This role will also be involved in assisting the Reservations team on all communication platforms with any booking amendments, cancellations and other booking updates including but not limited to billing instructions and data entry.
You will work closely with the reservations department to ensure that payments and revenues are recorded correctly.
You will maximise revenue by actioning all non arrival bookings, hotel cross charges, book out revenue, advance payments and sales ledger queries.

About You:

Previous experience either within hotel guest relations or reception within a 4 or 5 Star Hotel.
Demonstrates excellent customer service skills and attention to detail.
Excellent communication skills both verbally and written.
Proficient in spoken and written English and ideally additional languages

Company Benefits Package:

Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
Recommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

INDFOH

Quick apply

Refine Your Search

guest experience ambassador jobs in london, eng

Guest Experience Ambassador EGLS

Guest Ambassador

Workplace Experience Ambassador

Guest Experience Agent, Pre-Opening - The St. Regis London

F&B Reservations Team Member

Community Ambassador

Formula 1 - Events Project Lead

Guest Relations Executive - JW Marriott Grosvenor House

Lifestyle Ambassador - The Village at Westfield London

Guest Journey Ambassador

Customer Service Host

Guest Experience Manager 1

Sales Associate

Experiential Storytelling & Performance Consultant - Freelance

Waiter

Reservations Specialist

Guest Ambassador - Mandarin speaker

Waiter - Part Time, Friday , Saturday , Sunday

Receptionist

Cluster Reservations Agent

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