It support technician (1st/2nd line) Work, Jobs in London, Eng (with Salaries)

IT Support Engineer
SMG Business Solutions Ltd —East London
- £31,000 - £35,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
2d
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
1d
IT Support Technician (Junior)
Proper Snacks —London
- Full-time
- Travel
- IT
- In-person
Quick apply
IT Support Engineer
Helping staff ltd (staffing agency) —London
- £34,420.00 - £47,130.48 a year
- Full-time
- Software troubleshooting
- Windows
- Computer networking
Quick apply
19h
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Hand tools
Quick apply
14d
IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
7d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
IT Technician (North London)
Lift Schools —London
- £30,755 - £36,085 a year
- Full-time
- Windows
- Travel
5d
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
Level 2 - IT Support Consultant
Fuse Technology Pty Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Software troubleshooting
- Microsoft Office
Quick apply
2h
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
14d
Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
12d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
IT Support Analyst
Trainline —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Maintenance
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
IT Service Delivery Analyst
RHP —Teddington
- £44,659 a year
- Full-time
- Analysis skills
- Communication skills
- Time management
- Annual leave
7d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme

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IT Support Engineer

SMG Business Solutions Ltd -
East London

Quick apply

Job details

Full-time
£31,000 - £35,000 a year
2 days ago

Benefits

Casual dress
Additional leave
Discounted or free food
Company pension
Company events

Qualifications

TCP
Driving Licence
Operating systems
Windows
Technical support
Microsoft Office
Analysis skills
IT support
IP networking
TCP/IP
Communication skills
Help desk

Full job description

Job Overview

We are seeking a dedicated IT Support professional to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support to our customers, ensuring that all IT systems and applications function smoothly.

This role requires strong analytical skills and the ability to communicate effectively with both technical and non-technical staff. Familiarity with various operating systems, particularly Microsoft Windws, and experience with support tools including Helpdesk Software and RMM systsems will be advantageous.

Responsibilities

Provide first-line technical support for hardware and software issues, primarily focusing on desktop support.
Troubleshoot and resolve IT-related problems, ensuring minimal disruption to users.
Maintain and manage IT inventory, including software licensing and hardware assets.
Assist in the deployment of new systems and applications using a wider range of tools.
Analyse system performance and provide recommendations for improvements.
Document all support requests in the ticketing system for tracking purposes.
Communicate effectively with users to understand their needs and provide timely updates on issue resolution.
Visit customer sites to undertake project work including installation of IT systems, migration of data and general IT support (throughout the United Kingdom with a focus on London / Home Counties).
Collaborate with other IT team members to enhance overall service delivery.

Experience

Proven experience in an IT support role, preferably in a desktop support capacity including the Office 365 applications.
Good experience in performing Office 365 administration tasks (admin portal).
Strong knowledge of Windows Operating Systems and familiarity with TCP/IP networking principles.
Experience using technical support tools such as ticketing systems and support platforms.
Excellent analytical skills with the ability to troubleshoot issues efficiently.
Strong communication skills, both verbal and written, to interact effectively with users at all levels.
A proactive approach to problem-solving and a commitment to delivering high-quality service.

If you are passionate about technology and enjoy helping others resolve their IT challenges, we encourage you to apply for this exciting opportunity in our team.

Please note that this is an in-person job which is based at our offices in Aldgate, London between 09:00 and 17:30 Monday to Friday. There is a requirement to travel to clients sites, on occassion, to commission new equipment and perform project work. A valid DVLA driving license and access to a vehicle is essential.

There is a requirement, due to the senstitive nature of some clients, to pass a DBS check prior to employment together with NPPV Level 3 clearance thereafter.

Job Type: Full-time

Pay: £31,000.00-£35,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Discounted or free food

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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it support technician (1st/2nd line) jobs in london, eng

IT Support Engineer

1st Line IT Support Engineer