Live in concierge Work, Jobs in London, Eng (with Salaries)

Night Concierge
Rhodium —London
- Up to £33,000 a year
- Full-time
- English
- Front desk
- In-person
Quick apply
1d
Night Concierge
urbanest —London
- £32,010 a year
- 12 hour shift
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Residential Concierge
Battersea Academy for Skills & Employment —London
- £15.25 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
Night Concierge - London, EC1A
Encore —London
- £30,000 - £32,000 a year
- Night shift
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Day Concierge (Thursday-Sunday) - London, SW6
Encore —London
- £30,000 a year
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Night Concierge - London, SE1
Encore —London
- £32,000 a year
- Night shift
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Night Concierge
Rhodium RH-45- —London
- Full-time
- English
- Front desk
- Restaurant
Quick apply
6d
Night Concierge - Mayfair, London
Encore —London
- £29,400 a year
- Night shift
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Concierge
Riverstone Fulham - Concierge —London
- Up to £36,261 a year
- 12 hour shift
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 a year
- Full-time
- English
- Front desk
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
Day Concierge (FTC)
Rhodium RH-45- —London
- Full-time
- English
- Front desk
- Guest services
Quick apply
8d
Night Concierge
Places for People —London
- £30,000 a year
- Night shift
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
Night Concierge
Rendall & Rittner —London
- £29,000 - £30,000 a year
- Full-time
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Day Concierge
Rendall & Rittner —London
- £29,480 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Night Concierge
Maybourne Hotel Group —West London
- Full-time
- English
- Hotel
- Annual leave
- Referral programme
Night Concierge
Maybourne —West London
- Full-time
- English
- Hotel
- Annual leave
- Referral programme
Quick apply
Concierge
Places for People —London
- £30,000 a year
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
Night Concierge Assistant
Mandarin Oriental Hyde Park —London
- 12 hour shift
- Hospitality
- Up to 50% travel
- Hotel
- Employee assistance programme
- Life insurance
8d
Concierge
Cushman & Wakefield —London
- Computer literacy
- Organisational skills
- Front desk
Quick apply
10d
Concierge
Maybourne —South West London
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply

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Night Concierge

Rhodium -
London

Quick apply

Job details

Permanent | Full-time
Up to £33,000 a year
1 day ago

Qualifications

Guest relations
CCTV
Arranging restaurant reservations
English
Access control monitoring
Housekeeping coordination
CCTV monitoring
Customer loyalty building
Front desk
Front-of-house security duties
Guest services telephone call handling
Residential security
Team motivation leadership
Communication skills

Full job description

The Night Concierge will focus on the day-to-day residents and guests of Triptych Residential delivering duties to an exceptional standard. They will excel in concierge services, amenity operations, security, and housekeeping to ensure integration is seamless and a consistent vision is delivered. They will direct, co-ordinate and plan essential central services such as guest arrivals, deliveries, post, amenity bookings, cleaning, waste disposal and recycling. They will focus on building resident loyalty through proactive communications, setting, and managing expectations and delivering results.

Working daily alongside the Front of House Manager and Duty Managers they will greet residents and their guests upon arrival, manage all calls and emails to the concierge desk, manage all residential deliveries. They will assist with ad-hoc resident requests such as transportation bookings, restaurant bookings, theatre bookings and dry-cleaning requests. They will refer any significant lifestyle requests to the Front of House Manager and Duty Managers to assist. The Concierge will also be required to assist the Duty Manager with monitoring of the residents’ app and ensure all queries and amenity bookings are processed in a prompt manner.

In addition, regular patrols will have to be undertaken to promote Health & Safety compliance, cleanliness and ensure the scheme is presented to the highest standard.

Duties

Motivate colleagues to strive for and achieve success for the company
Take personal responsibility for understanding the company’s Health and safety policies and practices, demonstrating personal engagement with safety and proactively identifying risks and hazards and continuously improving safety performance
Working closely with the Duty Manager daily providing resilience and cover for each other.
Develop strong relationships with Residents and Visitors and delivering a seamless service.
To multi-task without a loss in efficiency or composure
To assist with implementation of SOP manuals, policies, and procedures
To maintain the security of the building by being alert to any suspicious activity
To communicate to your colleagues and residents in an efficient and accurate manner
To carry out regular building patrols reporting issues to company standard
To efficiently book amenities as requests are received
To meet and greet all visitors and residents
To maintain the secure keeping of resident and estate keys
To monitor CCTV and access control
To be an ambassador for the development.

Requirements

Minimum 3 years hospitality experience as a Concierge within London super-prime, residential schemes or 4/5-star hotels
To be well presented
Must have excellent communication and customer service skills.
High standard of written and spoken English, additional language skills beneficial
Ability to work independently as well as part of the team
Service driven, understand the importance of going the ‘extra mile’ and having a can-do attitude.
Good knowledge of Central London and surrounding local area
Must be assertive and have a good level of attention to detail
Basic knowledge of Health and safety
To have a good level of IT skills, Microsoft office, Access control, Residents APP and CCTV

About Rhodium

Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.

Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the Ultra High Net Worth Individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients.

Each scheme we manage has been individually selected to preserve our brand and ensure we only manage developments of the highest calibre. Discretion, integrity, and transparency transcends through our entire organisation. We truly believe there is no other company that can match our desire and intent to perform at this level.

Job Types: Full-time, Permanent

Pay: Up to £33,000.00 per year

Work Location: In person

Quick apply

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