Membership manager Work, Jobs in London, Eng (with Salaries)

Membership Manager
Loulou Groupe —London
- CRM software
- Hospitality
- Writing skills
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
General Manager
Virgin Active —London
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Events & Operations Support Manager
Houston and Hawkes - Head Office —London
- £45 an hour
- Full-time
- Hospitality
- Microsoft Office
- Human resources
- Employee assistance programme
Quick apply
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Membership Manager
Work.Life —London
- Cleaning
- Training & development
- Leadership
Part Time Duty Manager
Zest Leisure Group —London
- £26,500 - £30,000 a year
- Part-time
- In-person
- Communication skills
- Employee assistance programme
- Gym membership
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Urban Outfitters Team Leader - Spitalfields, London
Urban Outfitters —London
- Part-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Family Activities Manager
Virgin Active —Bromley
- Team management
- Organisational skills
- Annual leave
- Employee discount
People Manager
Virgin Active —London
- £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Annual leave
Membership Manager
My Aerial Home —Sydenham
- £25,953.75 - £32,000.00 a year
- Part-time
- Supervising experience
- Team management
- Free parking
Quick apply
8d
Sports Centre Duty Manager – Part Time
St Margaret's School —Bushey
- £20,000 - £21,000 a year
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Gym membership
Quick apply
Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
10d
Visitor Engagement Assistant - fixed term contract
Mitie —London
- Communication skills
2d
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
13h
Urban Outfitters Team Leader - White City, London
Urban Outfitters —London
- Part-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Membership Sales Manager
Soho House & Co. —London
- Employee discount
Quick apply
Counter Associate - 'The Ordinary' - Selfridges, Oxford Street
DECIEM —London
- Part-time
- Customer service
- Merchandising
- Communication skills
- Annual leave
- Employee assistance programme
Assistant General Manager
Zest Leisure Group —London
- £42,000 - £48,500 a year
- Weekend availability
- Sales
- Team management
- In-person
- Employee assistance programme
- Referral programme

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Membership Manager

Loulou Groupe
London

Quick apply

Job details

Qualifications

CRM software
Hospitality
Branding
Dashboard visualisation
Stakeholder liaison
Writing skills
Internal department liaison
Customer segmentation
Project management
Partnership building
Customer loyalty building
Organisational skills
Relationship management
Audience segmentation
Events management
Communication skills
Marketing

Full job description

The company

Join the founding team at 16 Charles Street, a new private members club opening in 2026.

More than a club, Les Amis is a way of life – an invitation into an international circle of kindred spirits who share a love for the Loulou lifestyle.

Job description

Founding Membership Launch

Support the launch and operational rollout of the Founding Membership programme
Work closely with internal stakeholders to define and implement membership flows, automations and application processes
Oversee updates to application forms, including payments, wording, design and user experience
Coordinate transactional communications and member-facing messaging
Support the creation and management of membership categories including Committee, Ambassador, Comp and Annual memberships
Coordinate member outreach strategies and CRM segmentation
Review membership applications and support presentation processes to the Board
Build and document onboarding journeys and operational procedures ahead of opening

CRM & Systems

Oversee all member records, profiles and statuses within the CRM system
Ensure data accuracy and consistency throughout the membership lifecycle
Define and document CRM processes alongside the Membership and Tech teams
Support the development of reporting tools, dashboards and membership analytics
Work on payment workflows and member portal development
Coordinate GDPR-compliant communication and segmentation strategies

Membership Experience

Define and structure the member onboarding journey
Develop annual welcome packs and member gifting strategies
Build retention and renewal strategies
Coordinate member engagement initiatives, including committee and founding member events
Help shape partnerships and member programming ahead of opening
Create thoughtful member touchpoints (birthdays, holidays, personalised attentions, etc.)
Support the creation of a “dog membership” programme and associated member experience

Marketing & Communications

Collaborate on all membership communications, branding and copywriting
Support the social media strategy alongside the Marketing team
Ensure consistency of tone, positioning and member experience across all touchpoints

Revenue & Operations

Define membership financial targets and reporting structures
Coordinate procedures relating to membership revenue, accounting and F&B allowances
Support revenue growth initiatives and identify new membership opportunities
Help structure interview and site-tour processes for prospective members

Required Skills:

Strong organisational and project management skills
Excellent attention to detail and operational mindset
Experience in hospitality, membership, CRM or luxury service environments preferred
Comfortable managing multiple projects simultaneously in a fast-paced opening environment
Strong communication and interpersonal skills
Solutions-oriented with a hands-on attitude
Entrepreneurial spirit and excitement for building processes from the ground up
Passion for hospitality, guest experience and community-building

Education & experience:

Senior experience in hospitality, ideally within members clubs, fine dining, or lifestyle-driven restaurant environments

Quick apply

Refine Your Search

membership manager jobs in london, eng

Membership Manager

Assistant Customer Service Manager

General Manager

Events & Operations Support Manager

Operations Manager

Membership Manager

Part Time Duty Manager

UK Family Activities Manager

Urban Outfitters Team Leader - Spitalfields, London

Family Activities Manager

People Manager

Membership Manager

Sports Centre Duty Manager – Part Time

Duty Manager

Visitor Engagement Assistant - fixed term contract

General Manager - Padel & Athletics Club

Urban Outfitters Team Leader - White City, London

Membership Sales Manager

Counter Associate - 'The Ordinary' - Selfridges, Oxford Street

Assistant General Manager

I want to receive the latest job alerts for membership manager in london, eng

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