Network technician Work, Jobs in London, Eng (with Salaries)

1st Line Network Technician
Exponential-e —London
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
IT Field Support Technician - T2 / Second Line
Concero UK —Woking
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
7d
IT Operations Technician
Concept Estate Agents Ltd —London
- £35,200 a year
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
Quick apply
2d
IT Data Centre Technician
NAB-Jones Lang LaSalle Services —Burnham
- 12 hour shift
- English
- In-person
- Communication skills
Quick apply
IT Technician
THE NEXUS GLOBE LTD —Harrow
- £41,700 a year
- Full-time
- In-person
- Communication skills
Quick apply
Group IT Support Technician
WJ King Group —Dartford
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Employee discount
Quick apply
16h
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Travel
- In-person
- Up to 25% travel
Quick apply
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
Data Center Technician - Fiber knowledge
Equinix —Slough
- Full-time
- Computer literacy
- Electrical experience
- Employee stock purchase plan
Fibre Systems Technician
Formula 1 —Biggin Hill
- Full-time
- Microsoft Word
- Engineering
- Travel
- Store discount
- Annual leave
1d
Data Centre Operations Technician
NAB-Jones Lang LaSalle Services —Burnham
- 12 hour shift
- English
- In-person
- Communication skills
Quick apply
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Word
- Writing skills
- No degree
Onsite IT Support Technician
AVI-SPL —London
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Employee assistance programme
- Referral programme
2d
Onsite Engineer
Transputec —London
- Up to £35,000 a year
- Full-time
- In-person
- Communication skills
- Sick pay
Quick apply
Data Center Technician
Microsoft —London
- £34,400 - £50,100 a year
- Full-time
- Mentoring
1d
Technician I (Fixed-Term Contract)
Digital Realty —London
- Full-time
- Writing skills
- Continuous improvement
- Computer skills
7d
Data Center IT Technician
Nebius —Harlow
- Night shift
- Linux
Quick apply
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook

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1st Line Network Technician

Exponential-e -
London

Quick apply

Job details

Benefits

Referral programme

Qualifications

Technical troubleshooting
CCNA
JNCIA
Ticket management
Incident reporting preparation
Service restoration
Ticket management systems
Customer support
Customer interaction
Network monitoring
Phone etiquette
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

24/7 Shifts - 2 days (7am - 7pm), followed by 2 nights (7pm - 7am), followed by 4 days off

Overall purpose of the job:

Day to day running of the Service Desk providing client support with a focus on providing a high level of customer service.

Key responsibilities for this job:

First line support handling customer enquiries and support issues using our ticketing system
Proactive network monitoring of alarms and traps for our customers via our monitoring tools
Troubleshooting circuit faults and working with carriers to achieve fault resolution
Driving fault resolution to ensure SLA's are not breached
Ensure issues are handled effectively by following our SLA Guidelines
Escalation of faults/outages in accordance with Exponential-e procedures
Taking immediate corrective action to restore services
Maintain professional working relationships with customers, suppliers and work colleagues
Creating incident reports/notifications for customer distribution
Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

Knowledge and experience required:

Passion for working in the networking field and eager to learn and progress.
Experience of working within a customer focused role.
Knowledge of CompTIA Networking, JNCIA or CCNA certification.
Excellent verbal and written communication skills with a professional phone manner
Flexible approach with the ability to work effectively under pressure.
Ability to work in a team with little supervision using own initiative.
Responsible and willingness to take ownership of critical faults.
Positive and professional attitude.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Quick apply

Refine Your Search

network technician jobs in london, eng

1st Line Network Technician

Data Centre Technician , Data Centre Operations

IT Support Technician

IT Field Support Technician - T2 / Second Line

IT Operations Technician

IT Data Centre Technician

IT Technician

Group IT Support Technician

IT Technician

Junior IT Support Technician

Data Center Technician - Fiber knowledge

Fibre Systems Technician

Data Centre Operations Technician

Service Desk Technician - 6 Month FTC

Onsite IT Support Technician

Onsite Engineer

Data Center Technician

Technician I (Fixed-Term Contract)

Data Center IT Technician

IT Coordinator/ Helpdesk Technician

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