Phone operator Work, Jobs in London, Eng (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
10d
Customer Service Operator
Rydon —Dartford
- £27,651 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- In-person
- Employee assistance programme
3h
CCTV Controller
OCS Group —London
- £17.57 an hour
- Communication skills
Quick apply
Concierge
GLL —Enfield
- £14.80 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Startup Operations - Water Filtration - Sales and Ops
PuraVero —Shoreditch
- £24,420 - £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Marketing
- Employee stock ownership plan
Quick apply
1d
Customer & Technical Support Representative
SevenRooms, a DoorDash company - United Kingdom —London
- Weekend availability
- Communication skills
Quick apply
5d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
Customer Service - Paid Internship
LOVESPACE —London
- £26,437 - £29,000 a year
- Temporary
- Customer service
- Continuous improvement
- Communication skills
Quick apply
Health Referral Administrator
GLL —Lewisham
- £14.80 an hour
- Part-time
- Rehabilitation centre
- IT
- Communication skills
- Employee discount
- Referral programme
7d
Lift Operator with CSCS Card
Tragopan Security —London
- £12.71 an hour
- Full-time
- In-person
Quick apply
19h
Concierge (reception)
GLL —Teddington
- £13.85 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Delegate Sales Executive
BPL Business Media Limited —Uxbridge Station
- £24,000 a year
- Part-time
- Sales
- English
- Organisational skills
- Free parking
Quick apply
4d
Order Management Associate
Fanatics Collectibles —London
- Microsoft Excel
- Customer service
- English
Quick apply
Customer Experience Associate - London
Ramp —London
- £39,000 - £43,000 a year
- Weekend availability
- Hybrid work
- ERP systems
- Accounting
- QuickBooks
- Annual leave
- Employee assistance programme
Sales Development Representative
Hansen Technologies —London
- Full-time
- CRM software
- Sales
- Business development
RSOC Supervisor
BidvestNoonan —London
- £22.55 an hour
- Full-time
- Management
- Supervising experience
- Leadership
Quick apply
11d
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
Jacada Ground Experience Manager (GEM) - Asia Pacific Region
Jacada Travel —London
- Rotating shift
- Remote
- English
- Annual leave
Business Development Representative - London
NORNORM —London
- Hybrid work
- Sales
- Salesforce
- English
6d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
8 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

phone operator jobs in london, eng

Remote Support Desk Operative

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Customer Service Operator

CCTV Controller

Concierge

Startup Operations - Water Filtration - Sales and Ops

Customer & Technical Support Representative

1st Line Support Analyst

Customer Service - Paid Internship

Health Referral Administrator

Lift Operator with CSCS Card

Concierge (reception)

Delegate Sales Executive

Order Management Associate

Customer Experience Associate - London

Sales Development Representative

RSOC Supervisor

Office Manager / Facilities Manager

Jacada Ground Experience Manager (GEM) - Asia Pacific Region

Business Development Representative - London

I want to receive the latest job alerts for phone operator in london, eng

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