Senior support analyst Work, Jobs in London, Eng (with Salaries)

Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- Continuous improvement
- APIs
- Annual leave
- Work from home
Quick apply
Junior Business Analyst
EXL Service —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
Business Process and Operations Analyst
MANAGEMENT CONSULTANCY CAMPUS LTD —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Quick apply
4d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
Graduate Project Analyst | London
eaChange —London
- £30,000 a year
- Communication skills
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Admissions & Enrolment Analyst
Knight Learning —London
- £28,000 - £42,000 a year
- Full-time
- Salesforce
- Bachelor's degree
- Recruiting
Quick apply
3d
Senior Business Analyst - Applied AI and Innovation
TIEVA —London
- £65,000 - £80,000 a year
- Full-time
- Remote
- Free parking
- Employee assistance programme
Quick apply
Change Consultant
Hitachi Solutions —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Human resources
Quick apply
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Senior Analyst
kraken —Cyprus Station
- Full-time
- Remote
- Organisational skills
- Communication skills
- Time management
Senior Quality Control Analyst
ACE Laboratories Ltd —London
- £28,000 - £32,500 a year
- Full-time
- Writing skills
- Laboratory experience
- Quality control
- Free parking
Quick apply
Senior Analyst - BCG Vantage, MedTech (Temporary - 12-Month Fixed-Term Contract)
Boston Consulting Group —London
- Full-time
- English
- Research
- Bachelor's degree
Business Analyst - Onboarding
CMC Markets —London
- Full-time
- Mentoring
- Agile
- SDLC
Associate KYC Analyst
Corpay —London
- Full-time
- English
- Communication skills
- Life insurance
Fraud Analyst - L2 (Banking) - Remote then Onsite Kuwait
Capitex —London
- Hybrid work
- Banking
Quick apply
Data Analyst
Invisage Alpha Ltd —London
- £36,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- No degree
Quick apply
2d
Invoice Analyst (UK)
HCN UK Management Services Ltd —London
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
- Profit sharing
- Employee stock purchase plan
Email & SMS Marketing Senior Executive
Cancer Research UK —London
- £36,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Analysis skills

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Business Analysts — All Levels - UK Wide

Concept AI Ltd
London

Quick apply

Job details

Full-time
£35,000 - £120,000 a year

Benefits

Flexitime
Work from home

Qualifications

Jira
Facilitation
Power BI
Waterfall
Stakeholder collaboration
User stories
Requirement elicitation
Stakeholder liaison
Engineering
System architecture
Business analysis
Process improvement
Requirements gathering workshops
Tableau
Change management
Power BI data visualisation
Analysis skills
Bachelor's degree
Confluence
Scrum
Multidisciplinary collaboration
Business requirements
Business
Communication skills

Full job description

We work with a range of UK employers actively hiring across these roles

Job Description:

UK-Based (On-Site, Hybrid or Remote)

About the Role
We're looking for experienced Business Analysts at all levels—from Business Analyst through to Senior, Lead, Head of Business Analysis, Technical Business Analyst and Business Systems Analyst positions—for upcoming roles across digital, financial, regulatory, customer, operations and transformation programmes. These are hands-on roles where you'll sit at the meeting point of business and technology, turning unclear problems into structured, actionable work that delivers measurable outcomes.

You'll work across the full analysis lifecycle—from stakeholder engagement and discovery through to requirements, process design, delivery support and benefits realisation. The role suits someone who pairs strong analytical and requirements discipline with the facilitation skill to align stakeholders and the commercial nous to focus the work where it matters.

Key Responsibilities

Partner with business stakeholders to understand objectives, surface real problems and shape them into scoped analytical or change work
Elicit, document and validate requirements across functional, non-functional, data and process dimensions
Map current and future-state processes (BPMN, flowcharts, journey maps) and identify improvement opportunities
Translate business needs into clear specs, user stories and acceptance criteria for delivery teams
Conduct data and process analysis to support business cases, prioritisation and decision-making
Run workshops, interviews and facilitated sessions across operational, commercial and technical audiences
Support testing, UAT and go-live activities to ensure delivery lands the intended outcomes
Partner with change, training and operations colleagues to embed new ways of working
(Technical / Systems BA) Bridge between business stakeholders and engineering—data flows, integrations, system behaviour, API design from a functional perspective
(For Senior/Lead/Head of) Set BA standards and practice, mentor analysts, lead larger transformation and change programmes

What You'll Bring

Technical Expertise:

Strong requirements elicitation, documentation and management techniques
Process modelling and design (BPMN, swim lanes, journey mapping, value stream mapping)
Agile artefacts—user stories, acceptance criteria, backlog refinement, story mapping
Working SQL skills for data investigation and validation (intermediate level)
Familiarity with BI / visualisation tools for self-service analysis (Power BI, Tableau or equivalent)
Confident with collaboration and documentation tooling (Confluence, Jira, Lucidchart, Miro)
(Technical / Systems BA) Understanding of system architecture, data flows, integrations and APIs from a functional standpoint
Familiarity with one or more delivery methodologies (Agile, Scrum, Kanban, SAFe, Waterfall) and pragmatism about choosing the right one

Business & Soft Skills:

Strong stakeholder facilitation—able to hold the room with operational, commercial and technical audiences
Excellent written and verbal communication; able to make complex ideas legible to non-specialists
Workshop design and running—structured, outcome-focused, energising
Pragmatism—balancing analytical thoroughness with delivery momentum
Naturally curious about the business behind the requirements
Comfortable with ambiguity and able to bring structure to messy problems
Collaborative approach with product, engineering, operations, change and SME teams

Domain Flexibility:

Roles span digital transformation, financial services, regulatory and compliance, customer operations, commercial, supply chain, public sector and platform programmes
Background in any of these is welcomed; appetite to learn an adjacent domain valued just as much

Experience Level:

Minimum 2+ years for Business Analyst, 4+ for Senior, 7+ for Lead / Head of Business Analysis
Background in business analysis, technical / systems analysis, process improvement, change or transformation
Examples of analyses, requirements or change initiatives you've owned end-to-end

What We Offer

Opportunity to work on commercially meaningful change where analysis genuinely shapes the outcome
Exposure to modern delivery methodologies, transformation programmes and contemporary tooling
Roles at the level you're ready for—we're hiring across the full BA spectrum, IC through to Head of
A collaborative environment where structured thinking and facilitation skill are both valued
Clear scope to develop specialist depth (digital, regulatory, technical, transformation) or stay broad
Flexible working arrangements (on-site, hybrid or remote) and supportive team culture

Job Type: Full-time

Pay: £35,000.00-£120,000.00 per year

Benefits:

Flexitime
Work from home

Work Location: Hybrid remote in London W1T

Quick apply

Refine Your Search

senior support analyst jobs in london, eng

Business Analysts — All Levels - UK Wide

Business Analyst

Junior Business Analyst

Business Process and Operations Analyst

Training and Support SME (Military)

Graduate Project Analyst | London

IT Support Engineer (1st to 2nd Line Progression)

Admissions & Enrolment Analyst

Senior Business Analyst - Applied AI and Innovation

Change Consultant

Application Support Analyst

Senior Analyst

Senior Quality Control Analyst

Senior Analyst - BCG Vantage, MedTech (Temporary - 12-Month Fixed-Term Contract)

Business Analyst - Onboarding

Associate KYC Analyst

Fraud Analyst - L2 (Banking) - Remote then Onsite Kuwait

Data Analyst

Invoice Analyst (UK)

Email & SMS Marketing Senior Executive

I want to receive the latest job alerts for senior support analyst in london, eng

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