Technical support / desktop support engineer Work, Jobs in London, Eng (with Salaries)

Level 2 - IT Support Consultant
Fuse Technology Pty Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Software troubleshooting
- Microsoft Office
Quick apply
5d
IT Support Engineer
SMG Business Solutions Ltd —East London
- £31,000 - £35,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
8d
Desktop Support Engineer
ECI - United Kingdom —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Azure
- Computer networking
- Organisational skills
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
IT Support Engineer
Soltiak Business Technology Services —London
- £2,800 - £3,300 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
9h
Tusker Desktop Support Engineer - Watford
Lloyds Banking Group —Croxley Green
- £35,340 - £41,943 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
End User Support Engineer
Tata Elxsi —London
- Windows
- Analysis skills
- Computer networking
6d
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
12d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
6d
End User Support Engineer
CMC Markets —London
- Full-time
- Windows
- IT
- Computer skills
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
6d
Service Desk Engineer
RFA —London
- Azure
- Computer Science
- Customer service
11d
Global Technology Services Engineer
Point72 —London
- Rotating shift
- Computer Science
- Analysis skills
- Bachelor's degree
- Health & wellbeing programme
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Network Engineer / VMWare / Microsoft / Networking (London)
Carden I.T Services —London
- Microsoft Office
- Travel
- IT
Linux Desktop Support Associate (London UK office)
Canonical —London
- English
- Bachelor's degree
- Travel
- Employee assistance programme
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
9h

I want to receive the latest job alerts for technical support / desktop support engineer in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support / desktop support engineer jobs near london, eng

Level 2 - IT Support Consultant

Fuse Technology Pty Ltd
London

Quick apply

Job details

Full-time
£40,000 - £45,000 a year
5 days ago

Qualifications

Microsoft Windows Server
TCP
Azure
Software troubleshooting
Technical support
Microsoft Office
DHCP
Analysis skills
IT support
DNS
IT
TCP/IP
Communication skills
Active Directory
Intune
Help desk
VPN

Full job description

The Opportunity

We're looking for a customer-focused Level 2 IT Support Engineer to join our growing London team.

Working across a diverse client base, you'll provide onsite support, resolve technical issues and help deliver an exceptional customer experience.

As a trusted IT partner, we manage our customers' environments like we own them.

This role is ideal for someone who enjoys troubleshooting, working across a broad range of technologies and building strong customer relationships.

This is an on-site role -you'll be based in our London office or working from client sites.

What You'll Be Doing

Represent Fuse professionally at all times, fostering trust and delivering a positive customer experience
Deliver Level 2 technical support to end users via phone, email, and onsite resolving hardware, software, and network issues promptly
Support and maintain Microsoft cloud technologies, including Office 365, Azure, and Endpoint Manager
Manage tickets accurately and within agreed timeframes, following standard operating procedures
Collaborate with the IT team to provide excellent customer service and meet or exceed SLAs
Install, configure, and maintain hardware (desktops, laptops, printers) and related equipment
Oversee onboarding/offboarding processes, including software setup, system upgrades, and access management
Maintain hardware/software inventory and asset tracking
Provide remote and on-site support for customers’ infrastructure, systems, and applications
Manage patching, security updates, backup monitoring, and issue resolution
Monitor devices and infrastructure performance
Participate in the weekend On-Call roster
Escalate complex technical problems to relevant teams as required

What You'll Bring

2+ years' experience in a Level 2 Support role, ideally within an MSP environment
Strong troubleshooting skills across Microsoft and endpoint technologies
Experience with Microsoft 365, Azure, Entra ID, Intune and Endpoint Manager
Knowledge of Active Directory, Group Policy and Exchange Online
Understanding of networking fundamentals including TCP/IP, DNS, DHCP and VPNs
Excellent communication skills with the ability to convey technical information clearly to non-technical users
Analytical skills with a keen eye for detail; capable of diagnosing complex issues efficiently.
Ability to work independently whilst contributing effectively within a team environment
Current Microsoft certifications are highly regarded

About Fuse Technology

Fuse Technology is a global IT services company with offices in London, Sydney, Perth, Vancouver and Ho Chi Minh City

We provide managed IT, cloud, cybersecurity and consulting services to organisations across a broad range of industries. Our success is built on delivering exceptional service, building trusted client relationships and helping businesses stay secure and productive.

We are proud to be an Equal Opportunities Employer and are committed to creating an inclusive workplace where everyone can thrive.

What We Offer

Exposure to leading Microsoft cloud and cybersecurity technologies
A supportive team of experienced technical specialists
Ongoing training and professional development
Certification incentive programme
Clear career progression opportunities
A fast-paced environment where no two days are the same
Regular team social events

This is an excellent opportunity for someone looking to broaden their technical skills, work with a diverse customer base and build their career within a growing global technology business.

Eligibility

Applicants must have the right to work in the United Kingdom.

Recruitment Agencies

Fuse Technology does not accept unsolicited agency CVs and will not be responsible for any fees related to unsolicited CV submissions.

Pay: £40,000.00-£45,000.00 per year

Application question(s):

Expected Annual Salary
Please list current technical certifications

Experience:

Technical support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support / desktop support engineer jobs in london, eng

Level 2 - IT Support Consultant

IT Support Engineer

Desktop Support Engineer

Desktop Support Engineer

EUC Engineer

IT Support Engineer

Tusker Desktop Support Engineer - Watford

End User Support Engineer

IT 2nd Line Service & Support Engineer

Service Desk Engineer (Field)

IT Support Technician

End User Support Engineer

1st/ 2nd IT Support Engineer

Service Desk Engineer

Global Technology Services Engineer

IT Support Technician

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Network Engineer / VMWare / Microsoft / Networking (London)

Linux Desktop Support Associate (London UK office)

Service Desk Analyst

I want to receive the latest job alerts for technical support / desktop support engineer in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected