Nhs interpreting Work, Jobs in London, Greater London (with Salaries)

Patient Care Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £25,760 - £27,476 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
2d
Care Coordinator
Clifton Rise Family Practice —London
- From £12.71 an hour
- Part-time
- Databases
- In-person
- Training & development
Quick apply
4d
GP Receptionist Beckett House Practice
Beckett House Practice —London
- £14.80 an hour
- Full-time
- Spanish
- English
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
3d
Receptionist/Administrator
The Muswell Hill Practice —London
- £13 an hour
- Full-time
- Travel
- Front desk
- In-person
- Annual leave
Quick apply
2d
Patient Care Navigator
The Lewisham Care Partnership —London
- Up to £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Employee discount
- Bereavement leave
Quick apply
Ward Administrator
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £30,630 - £32,346 a year
- Weekend availability
- Front desk
- Annual leave
3d
Face-to-Face Interpreter – Harrow
WORD360 Language Services —London
- English
- Travel
- Communication skills
- Flexible schedule
Freelance Face-to-Face Interpreter – Southeast London (Bexley, Bromley, Orpington)
THG Fluently —Bexley
- £18 an hour
- Spanish
- English
- In-person
Quick apply
Medical Receptionist
Attenborough Surgery —Watford
- £12.71 an hour
- Part-time
- Front desk
- Cleaning
- In-person
Quick apply
GP Healthcare Assistant (HCA)
K & W Healthcare —London
- £14 - £16 an hour
- Part-time
- Patient care
- Communication skills
Quick apply
12d
Clinical Administrator
Willow |Tree Family Doctors —London
- £28,041 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Primary Care Network Manager
New Malden & Worcester Park PCN —New Malden
- Part-time
- Data analysis skills
- Continuous improvement
- Human resources
Quick apply
4d
Care Navigator - Administrator
DMC Healthcare —London
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Data entry
Quick apply
Mental Health Nurse
K & W Healthcare —London
- Full-time
- Patient care
- Communication skills
Quick apply
Salaried General Practitioner (Salaried GP)
Shakespeare Health Centre —Hayes
- £44,000 - £66,000 a year
- Part-time
- Cleaning
- In-person
- Communication skills
- Annual leave
Quick apply
Experienced Mental Health Practitioner (MHP)
K & W Healthcare —London
- £20 - £25 an hour
- Day shift
- Communication skills
Quick apply
Highly Specialist Psychologist/Psychological Therapist/Psychotherapist
South London and Maudsley NHS Foundation Trust —London
- £63,665 - £70,887 a year
- Full-time
- Management
- Research
- Leadership
4d
Office Manager - GP Practice
Battersea Fields Practice —London
- £35,000 - £38,000 a year
- Full-time
- Nursing home
- Human resources
- Recruiting
- Health & wellbeing programme
- Employee discount
Quick apply
Oral Surgeon for one day per week
Knightshill Dental Practice —West Norwood
- Part-time
- Surgery
- Bachelor's degree
- Patient care
Quick apply
6d
Bank Advanced Clinical Practitioner (Nurse/Paramedic) - The Junction Health Centre, Clapham
Practice Plus Group IUC —London
- Weekend availability
- Master's degree
- Communication skills
- Free parking
- Annual leave

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Patient Care Coordinator

Chelsea and Westminster Hospital NHS Foundation Trust -
London

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Customer service
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Cerner
Appointment booking and call handling
Client services
Clinical audit participation
Electronic patient record systems
Organisational skills
Patient record updating
Patient appointment data entry
Patient registration
Managing patient records
Communication skills

Full job description

The Patient Care Coordinator provides a professional, patient-centred reception and administrative service within the HIV and Sexual Health Clinic at 10 Hammersmith Broadway. Acting as a key point of contact for patients, visitors and clinical teams, the post holder helps ensure a welcoming environment and an efficient patient journey.

Key duties include registering patients, managing appointments and clinic attendance, maintaining accurate electronic patient records (EPR), updating demographic information, handling telephone enquiries and supporting day-to-day clinic administration. The role requires strict adherence to NHS information governance, confidentiality and data quality standards.

Working closely with doctors, nurses, health advisers and administrative colleagues, the post holder supports the smooth running of outpatient services by coordinating appointments, assisting with patient enquiries and arranging additional services such as interpreters when required.

The role requires excellent communication, customer service and organisational skills, with the ability to prioritise workload, work under pressure and manage sensitive situations professionally and compassionately. Flexibility is essential, including the ability to work across clinic areas, late clinics and weekends to meet service needs.

Please note: Some roles may require weekend shifts at multiple sites.

Provide a professional, patient-focused reception and administrative service, ensuring a positive patient experience.

Manage appointments, patient registrations and attendance records using Cerner and GUM EPR systems.

Maintain accurate patient demographic and clinical information in line with NHS standards.

Handle telephone enquiries efficiently and professionally, acting as a first point of contact for patients and service users.

Liaise with clinical and administrative teams to support the smooth delivery of outpatient clinics.

Communicate appointment information, waiting times and clinic updates to patients.

Arrange additional patient support services, including interpreters and transport where required.

Maintain patient confidentiality and comply with NHS information governance and data protection requirements.

Monitor clinic outcomes, RTT pathways and appointment systems to support service performance.

Resolve patient queries sensitively and escalate concerns when appropriate.

Support service improvement initiatives, audits and administrative projects.

Work flexibly across clinic services, including late clinics and weekends, to meet operational needs.

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

To receive all patients and other visitors into the department in a professional, polite and friendly manner.
To advise patients of current and approximate waiting times in liaison with nursing and medical team and ensure patients are made aware of any relevant information.
When on reception, update pt. DNA’s and attend patients using the Cerner, and GUM EPR systems.
To enter all new patients’ full details accurately onto appropriate systems
To be responsible for maintaining accurate patients’ demographic detail and report any duplicate patient registrations to the SSC Support Services manager Care coordinator Manager.  To manage all calls efficiently and professionally within the identified performance standards.
To note any change in circumstances e.g. GP contact details and addresses are entered onto EPR. Check with the patient at every visit that all the above information is accurate
To accurately attend all GUM patients as a new, follow up, reschedule or rebook based on their last visit.
To accurately process all new HIV patients onto Cerner under a medical number.
To effectively diffuse difficult situations with patients and refer to the Administration Manager or Clinic Manager depending on location.
To arrange and book any additional services that may be required by patients attending the clinic e.g. transport or interpreting services.
To maintain patient confidentiality at all times, keeping patients’ information private and only allowing access to it by authorised staff.
Responsible for ensuring that all clinics are encountered, and RTT outcomes are recorded.
To utilise and manage the patient appointment reminder system.
To take part in audits of outpatient activity as required.
To work a flexible Rota system for the Service, including late clinics and weekends where necessary and providing clerical support to other directorate services where needed
Undertake other administration and reception duties at the discretion of the Clinic Manager.
Contribute to Service development of the HIV/GUM Directorate e.g. being involved in multidisciplinary audit/development groups.

The successful applicant may have contact with vulnerable service users and we will therefore seek proof of being fully vaccinated during the recruitment process.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Apply Now

Refine Your Search

nhs interpreting jobs in london, greater london

Patient Care Coordinator

Care Coordinator

GP Receptionist Beckett House Practice

Receptionist/Administrator

Patient Care Navigator

Ward Administrator

Face-to-Face Interpreter – Harrow

Freelance Face-to-Face Interpreter – Southeast London (Bexley, Bromley, Orpington)

Medical Receptionist

GP Healthcare Assistant (HCA)

Clinical Administrator

Primary Care Network Manager

Care Navigator - Administrator

Mental Health Nurse

Salaried General Practitioner (Salaried GP)

Experienced Mental Health Practitioner (MHP)

Highly Specialist Psychologist/Psychological Therapist/Psychotherapist

Office Manager - GP Practice

Oral Surgeon for one day per week

Bank Advanced Clinical Practitioner (Nurse/Paramedic) - The Junction Health Centre, Clapham

I want to receive the latest job alerts for nhs interpreting in london, greater london

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