Guest security manager Work, Jobs in London, Gtl (with Salaries)

Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Security Operations Manager
Soho House & Co. —London
- Management
- Microsoft Office
- Supervising experience
- Employee discount
Quick apply
11d
Night Guest Relations Manager
The Landmark London Hotel —London
- £38,032.72 - £42,500.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
10d
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
9d
Reception Manager - St Botolph
ST James Facilities —London
- £42,931.20 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Event Duty Manager
Legends Global (Europe) —London
- Administrative experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Guest Support Security Officer
UniTrust —Brentford
- £14.87 an hour
- Weekend availability
- Customer service
- IT
- Employee assistance programme
- Sick pay
Quick apply
Conference Rooms - Assistant Hospitality Manager
Lexington Catering —London
- £45,000 - £46,000 a year
- Full-time
- Hospitality
- Management
- Leadership
Quick apply
2d
Corporate Security Officer
Emcor —London
- £32,926 a year
- Weekend availability
- Customer service
- English
- IT
- Employee assistance programme
- Referral programme
Quick apply
Day Concierge
Rhodium —London
- Up to £34,700 a year
- Full-time
- Microsoft Access
- Customer service
- English
Quick apply
10d
Guest Service Manager
The Cura - Reception —London
- Weekend availability
- Management
- Hotel
- Supervising experience
- Annual leave
- Employee discount
Quick apply
12d
Front of House Manager
Rapport —London
- Up to £45,000 a year
- Full-time
- Management
- Leadership
- Employee assistance programme
Corporate Reception Manager - Monday-Friday | Barbican
Bennett Hay —Barbican
- £38,105 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
1d
Night Security and Concierge Officer
St Ermin's Operating UK Limited - Security —London
- £34,288 a year
- Weekend availability
- Hotel
- Employee discount
Quick apply
Guest Experience Manager 1
Meliá —London
- Hospitality
- Management
- Marketing
- Employee discount
Quick apply
9d
Assistant Night Manager
Crowne Plaza Docklands —London
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
LRS - Reception Manager
Lexington Catering —London
- £38,000 - £42,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
23h
Front of House Manager
St. James's Hotel & Club - Reception —London
- £41,604 a year
- Weekend availability
- Hospitality
- Bar
- English
- Employee assistance programme
Quick apply
4d
Safety & Security Manager
Edwardian Hotels London —London
- Full-time
- Hotel
- Communication skills
- Referral programme
Quick apply

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Guest Experience & Welcome Manager

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£45,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality

Full job description

Guest Experience & Welcome Lead

Central London
Salary: £45,000
Full-time | Permanent | 40 hours per week (Monday–Friday with flexibility)

Create moments that matter. Lead with energy. Inspire exceptional experiences.

We’re looking for an experienced people leader to shape and elevate the day-to-day experience within a high-profile corporate environment in Central London. This is a role for someone who loves being present, visible and actively involved—someone who believes the best leaders lead from the front and create environments where teams and guests genuinely feel connected.

You’ll bring energy to every interaction, champion outstanding service and create memorable moments that leave a lasting impression.

The Opportunity

You’ll play a key role in creating an engaging, polished and welcoming environment for employees, visitors and stakeholders. Working alongside your team, you’ll inspire confidence, build capability and ensure every experience feels effortless, personal and considered.

Success in this role means balancing operational excellence with authentic human connection—creating experiences people remember for all the right reasons.

Key responsibilities include:

Leading from the front to create a consistently warm, engaging and elevated experience
Inspiring and developing a high-performing team through coaching and visible leadership
Building meaningful relationships across the business and becoming a trusted presence
Identifying opportunities to evolve service delivery and enhance the overall experience
Creating an environment where people feel welcomed, valued and connected
Embedding a culture of accountability, pride and continuous improvement

About You

You’ll be someone who naturally brings people together and sets standards through action rather than instruction.

You’ll likely have:

Experience leading teams within guest experience, hospitality, workplace, luxury or service-led environments
A passion for creating memorable experiences and meaningful human connection
A collaborative leadership style with strong emotional intelligence
Confidence operating in visible, fast-paced environments
Strong attention to detail and an instinct for anticipating needs
The ability to inspire others and bring positive energy to every day

If you believe exceptional experiences start with exceptional leadership, we’d love to hear from you.

What We Offer

Financial Freedom: Access exclusive discounts on travel and groceries, life assurance, and cash rewards.
️ Future Security: A contributory pension scheme to help you plan ahead.
Health & Wellbeing: Wellness programs, Employee Assistance Programme, and digital GP services.
Career Growth: Ongoing learning and development to help you thrive.
Recognition: Celebrate excellence through our WOW Awards.
Give Back: Enjoy one paid volunteer day each year to support a cause close to your heart.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

guest security manager jobs in london, gtl

Guest Experience & Welcome Manager

Security Operations Manager

Night Guest Relations Manager

Duty Manager

Front Desk Manager – Corporate Guest Services

Reception Manager - St Botolph

Event Duty Manager

Guest Support Security Officer

Conference Rooms - Assistant Hospitality Manager

Corporate Security Officer

Day Concierge

Guest Service Manager

Front of House Manager

Corporate Reception Manager - Monday-Friday | Barbican

Night Security and Concierge Officer

Guest Experience Manager 1

Assistant Night Manager

LRS - Reception Manager

Front of House Manager

Safety & Security Manager

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