Digital accessibility Work, Jobs in London (with Salaries)

Charities & Communities Team Administrator - 3 month FTC
London Marathon Events —London
- CRM software
- Data entry
- Organisational skills
2d
Trainer, Accessibility Center of Excellence
Apple —London
- Project management
- Training & development
- Communication skills
20h
Digital Accessibility Auditor (12 month fixed-term contract or internal secondment)
Taylor and Francis —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Quick apply
3d
Website & Digital Platforms Officer
East Surrey College —Redhill
- £36,721 a year
- Full-time
- SharePoint
- Free parking
1d
Digital Learning and Delivery Officer (IRCC)
Ministry of Justice —London
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Training & development
- AI
- Annual leave
- Employee discount
4d
Senior Accessibility Tester
Atos —London
- Mentoring
- Communication skills
- Annual leave
Digital Communications Officer
ICR —London
- £43,400 a year
- Hybrid work
- Communication skills
- Analytics
11d
Digital Investigations Analyst
Protection Group International —London
- Hybrid work
- Bilingual
- Research
- Annual leave
Quick apply
Future Skills Research Fellow - Qualitative
Kingston University —Kingston upon Thames
- £45,025 - £48,820 a year
- Call to connect
- Doctoral degree
- University
- Education
Graduate Technology Consultant - Testing
Solirius Reply —London
- £32,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- No degree
- Annual leave
- Work from home
Quick apply
6d
Interim Website & Intranet Officer
YMCA St Pauls Group —South West London
- £15 an hour
- School
- Analytics
9d
Assistant Archivist
University of the Arts London —London
- £34,436 - £41,196 a year
- Full-time
- University
- School
- Teaching
2d
Junior Designer
AlzheimersSociety —London
- £31,949 - £35,498 a year
- Remote
- Time management
4d
Data Intern – Global Data Program (H/F/X) – September 2026
Chanel —London
- Full-time
- English
- Analysis skills
- AI
Associate, Digital Banking - Small Business
Curinos Inc —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Lead Learning Experience Designer
Wikimedia Foundation —London
- £117,437 - £177,624 a year
- Remote
- AI
- Communication skills
- Analytics
2d
Senior User Researcher
HippoDigital —London
- £57,500 - £66,000 a year
- Full-time
- Hybrid work
- Conflict management
- Recruiting
- Agile
- Employee discount
Product Designer
Fertifa —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Referral programme
Quick apply
Decision Modelling and Analytics Analyst
Novuna —Staines-upon-Thames
- Hybrid work
- Communication skills
User Researcher
Solirius Reply —London
- Full-time
- Hybrid work
- Agile
- Annual leave
- Employee assistance programme
Quick apply

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Charities & Communities Team Administrator - 3 month FTC

London Marathon Events -
London

Apply Now

Job details

Fixed term contract
2 days ago

Qualifications

CRM software
Stakeholder collaboration
Data entry
Organisational skills
Customer support
Customer interaction
Multidisciplinary collaboration
Time management

Full job description

About us
London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine), through our extensive outreach programmes working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies, such as Maverick, Run 4 Wales, Loch Ness Marathon Ltd, Caledonian Concepts, Athletic Ventures and Friday Night Lights

Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport.

Our values are integral to who we are, how we work and what we do:

Caring - We value each other, our customers and the positive impact we make
Curious - We open our minds to new ideas, perspectives and ways of working
Exceptional - We strive to be the best and to redefine the art of the possible
Fun - We create joy, happiness and memories that last a lifetime

Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought. So, if youâ€™re ready to be a force for good, lead change and want to make a difference to society, keep reading.

For successful candidates the offer of employment is subject to satisfactory Disclosure and Baring Service (DBS) clearance.

The Role
This role will work across teams, supporting with the management of specialised customer queries and the administrative upkeep of customer records. Youâ€™ll be supporting two collaborative teams delivering a best-in-class customerâ€¯experienceâ€¯forâ€¯London Marathon Events charity partners, and participants / prospective participants who have additional accessibility requirements.

Key Responsibilities

Respond to charity customer inbounds and escalations, ensuring timely and accurate responses
Work with digital and customer engagement teams to support with user testing and the smooth transition to AI agent responses
Support with the change requests, data cleaning and migration of charity customer data to Dynamics365
Support with the set up and administration of charity sales and renewal processes across our events as required
Support with the coordination of other package benefits for charities such as performance coaching bookings, and content for social posts and participant newsletters
Respond to community and accessibility inbounds, including arranging and supporting with introductory meetings and calls
Support the development and maintenance of a community CRM system
Support with the administration around community events and community programmes
Support with the coordination of community engagement activities

This list of duties and responsibilities is not exhaustive meaning the role may also include the undertaking of additional tasks as required.

Success Measures / KPIs

Meet SLAs for responding to charity customer and the accessibility and inclusion team inbounds
Contribute to the team NPS targets

Required Skills
Technical

Experience of using D365 or other CRM to support the management of customer marketing data and communications
Familiar with collaborative project tools like Monday.com and Azure DevOps.

Leadership Competencies

Decision Quality
Communicates Effectively
Collaborates
Customer Focus
Ensures Accountability
Instils Trust
Values Differences

Required Experience
Essential

Strong interpersonal skills with an ability to communicate effectively
Competent on D365 applications
Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills
Accurate data entry skills
Ability and willingness to learn
Comfortable working in a face-paced environment

Desired

Proactive improvement nature challenging and improving day-to-day working and automating manual tasks where possible.

Apply Now

Refine Your Search

digital accessibility jobs in london

Charities & Communities Team Administrator - 3 month FTC

Trainer, Accessibility Center of Excellence

Digital Accessibility Auditor (12 month fixed-term contract or internal secondment)

Website & Digital Platforms Officer

Digital Learning and Delivery Officer (IRCC)

Senior Accessibility Tester

Digital Communications Officer

Digital Investigations Analyst

Future Skills Research Fellow - Qualitative

Graduate Technology Consultant - Testing

Interim Website & Intranet Officer

Assistant Archivist

Junior Designer

Data Intern – Global Data Program (H/F/X) – September 2026

Associate, Digital Banking - Small Business

Lead Learning Experience Designer

Senior User Researcher

Product Designer

Decision Modelling and Analytics Analyst

User Researcher

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