Studio front of house Work, Jobs in London (with Salaries)

Studio Lead / Customer Experience - One City
Battersea Academy for Skills & Employment —London
- £12.80 - £14.00 an hour
- Weekend availability
- Bar
- Quality control
- Leadership
Wait Staff
Olympic Studios —Barnes
- £14.35 - £14.85 an hour
- Full-time
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Barista/Bartender
Olympic Studios —London
- £14.75 an hour
- Part-time
- Serving
- Bar
- In-person
- Store discount
- Employee assistance programme
Quick apply
Chef
Studio 48 —London
- £12.71 - £13.50 an hour
- Part-time
- Cleaning
- In-person
- Employee discount
- Flexible schedule
Quick apply
6d
Experienced Chef
Studio 48 —Camden Town
- £14.50 - £16.50 an hour
- Part-time
- Bar
- In-person
- Time management
- Employee discount
- Flexible schedule
Quick apply
8d

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Studio Lead / Customer Experience - One City

Battersea Academy for Skills & Employment
London

Apply Now

Job details

Full-time
£12.80 - £14.00 an hour

Qualifications

Front of house supervision
Operations management
Closing procedures
Shift management
Quality control
Opening procedures
Customer interaction
Events management
Leadership
Team motivation leadership

Full job description

One City

Studio Lead / Customer Experience
Location: Battersea Power Station
Pay: £12.80/hr (FOH shifts) | £14/hr (Lead shifts)

One City is looking for a driven, high-energy individual to join our team as a Studio Lead and head up our in studio customer experience.
This role is for those who understand that a high-performance studio requires more than just operational support, it requires focus on atmosphere and brand energy. You will split your time between Front of House shifts and Lead shifts, acting as the primary driver of the in-studio experience. You are responsible for the "live" environment, ensuring energy levels are high, aesthetics are sharp, and every brand activation is executed with precision.

KEY RESPONSIBILITIES

The Member Experience

First Impressions: Take full ownership of the new customer journey. You are responsible for ensuring every first-timer greeting and studio walkthrough is delivered at the highest level, informative, high-energy, and welcoming.
Instant Communication: Ensure member feedback and on-site queries are dealt with instantly.
Refuel Management: Oversee the smoothie bar during your shift, ensuring quality control and speed of service for post-workout nutrition.

Atmosphere & Energy Leadership

Drive the Vibe: Take responsibility for the energy levels in the studio. Ensuring they are aligned with the One City brand from open to close.
Events & Collabs: Act as the lead on the ground for studio events, themed classes, and brand collaborations, ensuring flawless execution and maximum member engagement.
Lead the Team: Set the pace for the Front of House team, ensuring every staff member is proactive, professional, and contributing to the environment.

Operational Excellence

Precision Standards: Conduct rigorous daily walkthroughs to ensure the studios, changing rooms, and communal areas are immaculate.
Shift Ownership: Manage opening/closing procedures and delegate tasks effectively to ensure the studio is always "performance-ready."
Tech Readiness: Ensure all studio equipment and tech are ready for action before every session.

ARE YOU THE ONE? What we’re looking for:

Leadership Potential: You have experience in a fast-paced environment and are ready to take on more responsibility.
Atmosphere Driven: You understand how to influence the energy of a room and keep a team motivated under pressure.
Highly Organised: You enjoy the logistics of coordinating events and managing a busy floor.
Kind & Authoritative: You give direct feedback with empathy and lead the team by example.

THE LOGISTICS

Flexibility is Key: Our community moves early and stays late. Shifts can start as early as 5:30 am or finish as late as 8:30 pm.
Weekend Energy: We are open 7 days a week; therefore, regular weekend work is required.

WHY ONE CITY?

Competitive Pay: £12.80/hr (FOH) up to £14/hr (Lead shifts).
UNLIMITED One City classes: (Run City & Cycle City).
Clear Progression: A direct path for those looking to move into Assistant or Studio Management.

HOW TO JOIN ONE CITY
We want to see your energy.
Alongside your CV, please send us a 1-minute video telling us: "What does a top-tier customer walkthrough look like to you, and how do you maintain a high-energy atmosphere during a busy shift?"

4iSryutOzz

Apply Now

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studio front of house jobs in london

Studio Lead / Customer Experience - One City

Wait Staff

Barista/Bartender

Chef

Experienced Chef

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