Onboarding manager Work, Jobs in London Sw1p (with Salaries)

Customer Onboarding Manager
Smartly.io —London
- Bachelor's degree
- No degree
- Communication skills
Account Manager (Customer Outcomes Specialist)
Scarlet —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
People Coordinator (UK)
CHAOS Industries —London
- £50,000 - £70,000 a year
- Hybrid work
- Microsoft Outlook
- Recruiting
- Communication skills
- Relocation assistance
Quick apply
6d
Project Manager
Advertainment Media Ltd —London
- £37,087.16 a year
- Full-time
- Hybrid work
- CRM software
- Social media management
- Administrative experience
Quick apply
Onboarding Advisor
tiney —London
- £31,500 - £47,000 a year
- Hybrid work
- In-person
- AI
- Annual leave
- Work from home
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Account Manager - UK
sunday —London
- £45,000 - £55,000 a year
- Hybrid work
- Hospitality
- Analysis skills
- Project management
Product Manager - Customer Onboarding
Teya —London
- Full-time
- AI
- Analytics
- Annual leave
- Life insurance
14d
Events & Operations Support Manager
Houston and Hawkes - Head Office —London
- £45 an hour
- Full-time
- Hospitality
- Microsoft Office
- Human resources
- Employee assistance programme
Quick apply
11d
Programme Support Officer
Department for Science, Innovation & Technology —London
- £39,850 - £43,020 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
7h
Senior Product Manager - Self-Service & Onboarding
APEXX Global —London
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Annual leave
- Life insurance
Quick apply
2d
Customer Success Manager - UK
Masabi —London
- Full-time
- Remote
- Life insurance
10d
Account Manager (Schools) - Quest (12 months FTC)
Atom Learning —London
- Remote
- School
12d
Business Administration Manager
Signature Senior Lifestyle —Ascot
- £34,650 - £42,350 a year
- Remote
- Administrative experience
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
Office & Business Manager
Boom Sports —West London
- £34,000 - £40,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Internal Communications Manager - People
Shawbrook —London
- Full-time
- Financial services
- Employee assistance programme
- Employee discount
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
KYC Client Onboarding Analyst
G MASS —London
- Hybrid work
- Organisational skills
- Communication skills
- Banking
Quick apply
Operations & Administration Manager
Club Excel Leisure Ltd —London
- Full-time
- Childcare
- Administrative experience
- Accounting
Quick apply
3h
Institutional Client Onboarding Analyst
Fisher Investments Europe —London
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Training & development
- Annual leave
- Work from home

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Customer Onboarding Manager

Smartly.io
London

Apply Now

Job details

Qualifications

Media buying
Stakeholder collaboration
Client engagement
Stakeholder liaison
Performance reporting in digital marketing
Bachelor's degree
Partnership building
Customer interaction
Paid social media advertising campaigns
Multidisciplinary collaboration
Communication skills

Full job description

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities will involve working closely with Sales and Customer Success teams to deliver optimal onboarding plans and solutions tailored to our key customers.

Responsibilities:

Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.

Key Tasks:

Training clients on all key aspects of Smartly’s platform.
Showcase how to set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
Show how to use feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.
Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.
Create visually appealing and effective decks using Google Slides to communicate onboarding plans, campaign strategies, and performance insights to customers.

Qualifications:

Bachelor's degree in a relevant field or equivalent practical experience.
3 - 5 years digital experience ideally ideally with exposure to both paid social (Meta) and programmatic media buying
Strong understanding of digital advertising platforms and tools.
Experience working with Google Sheets, utilizing its features and functions effectively.
Proficiency in creating visually appealing and impactful presentations using Google Slides.
Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
Detail-oriented and highly organized, with strong project management skills.
Problem-solving mindset and ability to navigate complex situations.
Self-motivated and proactive, with the ability to work independently and prioritize tasks.
Ability to thrive in a fast-paced and collaborative team environment.

Join our team and contribute to the success of our clients as they embark on their Smartly.io journey. Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Apply Now

Refine Your Search

onboarding manager jobs in london sw1p

Customer Onboarding Manager

Account Manager (Customer Outcomes Specialist)

People Coordinator (UK)

Project Manager

Onboarding Advisor

Customer Support Coordinator

Account Manager - UK

Product Manager - Customer Onboarding

Events & Operations Support Manager

Programme Support Officer

Senior Product Manager - Self-Service & Onboarding

Customer Success Manager - UK

Account Manager (Schools) - Quest (12 months FTC)

Business Administration Manager

Office & Business Manager

Internal Communications Manager - People

Client Onboarding Executive

KYC Client Onboarding Analyst

Operations & Administration Manager

Institutional Client Onboarding Analyst

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