Guest service agent Work, Jobs in London W7 (with Salaries)

Night Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
3d
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Day or Night Guest Service Agent
Zedwell —London
- £23,437 a year
- Full-time
- Hotel
- Front desk
- Guest services
Quick apply
Reservations Agent (Weekend Cover)
Belmond —Chelsea
- Part-time
- Bar
- Hotel
- Guest services
- Annual leave
- Sick pay
Quick apply
1d
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
Guest Service Agent (Receptionist) - Sheraton Grand London Park Lane
Marriott International, Inc —London
- Weekend availability
- Hotel
- Front desk
- Communication skills
6d
Guest Experience Agent
Guest Experience —London
- £28,590 a year
- Full-time
- English
- Hotel
- Communication skills
- Employee discount
Quick apply
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
8d
Guest Services Centre Agent - Sheraton Grand London Park Lane
Marriott International, Inc —London
- £27,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Phone etiquette
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Guest Service Centre Agent – Fixed Term - Sheraton Grand London Park Lane
Marriott International, Inc —London
- £27,340 a year
- Weekend availability
- Hotel
- Organisational skills
- Phone etiquette
9d
Front Desk Agent (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
Minor Hotels Europe & Americas —London
- Hotel
- Organisational skills
- Front desk
Quick apply
8d
Guest Services Agent (Receptionist)
The Langham London —London
- £29,971 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Agent
The Langham London —London
- £29,971 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Customer service
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Care Agent
edyn —London
- Full-time
- Hotel
- Communication skills
Quick apply
7d
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Night Guest Services Agent
Maybourne —London
- Full-time
- Hotel
- Front desk
- Guest services
- Employee discount
- Referral programme
Quick apply
Welcome Agent
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount

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Night Guest Services Agent

Four Seasons -
London

Apply Now

Job details

Full-time
£37,000 a year
3 days ago

Benefits

Cycle to work scheme
Season ticket loan
Discounted gym membership
Employee discount
Life insurance
Sick pay

Qualifications

Driving Licence
Guest relations
Organisational skills
Communication skills

Full job description

Job ID: REQ10389710

Four Seasons London at Tower Bridge

Location: London, London, United Kingdom

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Four Seasons Hotel London at Tower Bridge is seeking a Night Guest Services Agent to join our Front Office team.

The role

As a Night Guest Services Agent, you will be an important part of the arrival and departure experience, ensuring guests feel welcomed, supported, and cared for throughout their stay.

You will assist with luggage, escort guests to their rooms, provide recommendations and directions, and support transportation services where required. Working closely with the Concierge, Reception, and Guest Services teams, you will help create memorable experiences while maintaining the high standards associated with Four Seasons.

This role is ideal for someone who enjoys guest interaction, takes pride in delivering exceptional service, and has a genuine passion for hospitality.

What you will do

Welcome guests warmly on arrival and support a seamless departure experience
Assist with luggage handling, rooming guests, and guest transportation services
Provide recommendations and information about London, local attractions, dining, shopping, and transport
Respond to guest requests promptly and professionally
Support the Front Office and Concierge teams to ensure a seamless guest journey
Maintain the presentation and organisation of entrance, lobby, and guest arrival areas
Drive hotel and guest vehicles where required and in accordance with company procedures
Build positive relationships with guests and create memorable experiences throughout their stay

What we are looking for

A valid UK driving licence with a clean driving record
Excellent communication and interpersonal skills
Professional presentation and a positive, guest focused attitude
Strong knowledge of London or a willingness to develop local expertise
Ability to work in a physically active role, including luggage handling and outdoor duties
Comfortable working in varying weather conditions
Strong organisational skills and attention to detail
Previous experience as a Bell Attendant, Doorman, Concierge Assistant, or in a guest facing hospitality role is advantageous but not essential
Right to Work in the UK

What to expect

Full time position, averaging 40 hours per week
4 on, 4 off working pattern
12 hour shifts, typically 8.00pm to 8.00am
Flexibility required to work weekends, public holidays, and varying shift times in line with business needs

What we offer

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

£37,000 annual package inclusive of base salary and service charge plus cash tips
Structured 40 hour working week
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Up to two paid Wellness Days per year
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
Discounted gym membership with City’s Leonardo Hotel
Bupa Dental Cover and MediCash healthcare plans available
Enhanced maternity and paternity pay
Uniform with complimentary professional dry cleaning from day one
Season Ticket Loan and Cycle to Work scheme available from day one
Access to Wagestream for greater pay flexibility and discounts
Employee recognition programmes including monthly awards and events
Annual themed team events plus regular social, charitable and sporting activities

Be the first impression of Four Seasons

If you enjoy meeting people, take pride in creating memorable guest experiences, and want to build your career within one of London's leading luxury hotels, we would love to hear from you.

We look forward to receiving your application.

Apply Now

Refine Your Search

guest service agent jobs in london w7

Night Guest Services Agent

Guest Service Agent

Day or Night Guest Service Agent

Reservations Agent (Weekend Cover)

Guest Experience Agent, Pre-Opening - The St. Regis London

Reservations Agent

Guest Service Agent (Receptionist) - Sheraton Grand London Park Lane

Guest Experience Agent

Front of House & Private Personal Assistant

Guest Services Centre Agent - Sheraton Grand London Park Lane

Call Centre Operator

Guest Service Centre Agent – Fixed Term - Sheraton Grand London Park Lane

Front Desk Agent (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

Guest Services Agent (Receptionist)

Guest Services Agent

Reservations Sales Agent

Guest Care Agent

Front Office Team Member (Camden Lock)

Night Guest Services Agent

Welcome Agent

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