Customer experience specialist Work, Jobs in Long Sutton, Ham (with Salaries)

Service Manager/Receptionist
Keith Gotts Independent Land-Rover specialists —Alton
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
11d
Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Repairs Planner/Administrator
DCL Property Services Ltd —Fleet
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
18h
Sales Advisor
Bodypower Sports plc Fitness Superstore —Frimley
- £14 an hour
- Overtime
- Sales
- Merchandising
- In-person
- Free parking
- Annual leave
Quick apply
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
11d
Front of House Administrator
Jigsaw Trust —Cranleigh
- £24,785 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
7d
Internal Customer Service
TechPoint —Basingstoke
- £35,000 - £43,000 a year
- Sales
- Travel
- Communication skills
- Free parking
- Life insurance
Quick apply
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Reading
- Temporary
- Customer service
Administrator & Receptionist - Part Time (Weekends)
Inspire Neurocare —Farnborough
- £13.33 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
8d
Concrete Batcher
Collard Group Ltd —Hook
- £14 - £17 an hour
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Life insurance
- Referral programme
Quick apply
12d
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills
Sales Account Manager-Distributor Services
Sourcing City —Farnborough
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
Quick apply
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
Employment Specialist
The Fedcap Group —Guildford
- £33,048 - £35,535 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Support Services Agent
QinetiQ —Farnborough
- £25,200 - £28,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee discount
Counter Fraud Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Communication skills
- Work from home
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Reservations & Customer Support
Naturetrek —Alton
- Full-time
- Customer service
- Microsoft Office
- IT

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customer experience specialist jobs near long sutton, ham

Service Manager/Receptionist

Keith Gotts Independent Land-Rover specialists
Alton

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
11 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Customer service
GCSE
Upselling
Computer skills
Communication skills
Mechanical knowledge

Full job description

Join Our Team

Keith Gotts is a well-established independent garage specialising exclusively in Land Rover and Range Rover vehicles. We have built our reputation on delivering exceptional customer service and high-quality workmanship. We are looking for an organised, customer-focused and proactive Service Manager / Receptionist to become a key member of our team.

This is a varied role that combines front-of-house customer service with the day-to-day management of our busy service department. The successful candidate will play a vital role in ensuring our workshop operates efficiently while delivering an excellent experience for every customer.

Key Responsibilities

Welcome customers and provide a professional, friendly first point of contact.
Book vehicles in for servicing, repairs and MOTs.
Prepare quotations and advise customers on recommended repairs and completed work.
Keep customers updated on the progress of their vehicles and communicate any additional work required.
Answer telephone and email enquiries promptly and professionally.
Allocate work to workshop technicians and assist with the daily scheduling of jobs.
Oversee the day-to-day running of the service department.
Lead and support the workshop and service office teams.
Conduct staff performance reviews and authorise annual leave.
Monitor and promote Health & Safety within the workshop.
Ensure all work is completed to customer expectations and company standards.
Coordinate the cleaning and preparation of customer vehicles before collection.
Manage customer service and MOT reminder systems.
Process customer payments and complete general administration duties.
Place orders with suppliers and process incoming deliveries.
Assist with diagnosing faults on Land Rover and Range Rover vehicles where appropriate.

About You

We're looking for someone who:

Has previous experience in a Service Advisor, Service Manager or automotive reception role.
Has excellent customer service and communication skills.
Is highly organised and able to manage multiple priorities.
Can confidently lead and motivate a team.
Has strong administration and computer skills.
Works well under pressure in a busy workshop environment.
Has knowledge of Land Rover and Range Rover vehicles (preferred but not essential for the right candidate).
Holds a full UK driving licence.

What We Offer

Competitive salary based on experience.
A permanent, full-time position.
Friendly and supportive working environment.
Opportunity to work with one of the area's trusted independent Land Rover specialists.
Ongoing training and development opportunities.
Staff discounts where applicable.

Apply Today

If you're passionate about customer service, enjoy working in the automotive industry and are looking for a rewarding role with a respected independent Land Rover specialist, we'd love to hear from you.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in long sutton, ham

Service Manager/Receptionist

Sage ERP Software Support Consultant (Finance)

Repairs Planner/Administrator

Sales Advisor

Senior Customer Experience Manager

Front of House Administrator

Internal Customer Service

IT Support Technician

Complaints Team Leader

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Administrator & Receptionist - Part Time (Weekends)

Concrete Batcher

Customer Experience Specialist

Sales Account Manager-Distributor Services

Sales - Sales Advisor - UK

Employment Specialist

Support Services Agent

Counter Fraud Officer

Service Desk Analyst

Reservations & Customer Support

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