Business support coordinator Work, Jobs in Lostock Hall, Lan (with Salaries)

Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Business Support & Commercial Coordinator
Parsch UK —Chorley
- £15,190 - £17,722 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
8d
James Hall & Co - Maintenance Coordinator
James Hall & Co Ltd —Preston
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Business Development and Referrals Coordinator
CFS Care Limited —Manchester
- From £13.10 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
Healthy Relationships Worker -Term Time only - 22.5 hours
The Liberty Centre —Ormskirk
- £14.10 an hour
- Full-time
- Working with children
- Mentoring
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
HR Coordinator
GXO Logistics —Chorley
- Up to £33,000 a year
- Full-time
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
11d
Talent & Development Coordinator
Kepak Group —Kirkham
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Human resources
- Employee assistance programme
Quick apply
13d
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Recruitment Coordinator
ProFM —Chorley
- £24,784.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Warehouse Coordinator
Avnet —Preston
- Full-time
- Customer service
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount
8d
Sales Coordinator
Resapol —Leigh
- £30,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
Quick apply
8d
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Divisional Coordinator x2
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- BLS Certification
- Administrative experience
- University
Scheduling Coordinator
Last Mile Group —Warrington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Project Coordinator
Hardscape Products Ltd —Bolton
- From £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Profit sharing
- Sick pay
Quick apply
5d
Marketing Manager
VetPlus —Lytham
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
- Employee assistance programme
- Employee discount
Business Intelligence Coordinator
St John's Hospice —Lancaster
- £23,540.40 - £24,273.60 a year
- Part-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Logistics Coordinator
Flexipol —Rossendale
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Project and Change Coordinator
PM+M —Blackburn
- Overtime
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
Internal Sales Co-ordinator
Pets Choice Ltd —Blackburn
- £27,500 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick apply

I want to receive the latest job alerts for business support coordinator in lostock hall, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Coordinator

TVS Supply Chain Solutions -
Chorley

Apply Now

Job details

Permanent

Qualifications

Customer service
Communication skills

Full job description

Job ID: 43112

Job Function: Service Delivery Coordinator

Job Term: Permanent

Job Region: Chorley

Posted Date: 14 Apr 2026

Job Overview

Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges.

MUST BE WILLING TO MOVE TO A SHIFT PATTERN IN LINE WITH BUSINESS NEEDS IF REQUIRED

Job Responsibilities

Key Responsibilities:

CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution.
Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships.
Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions.
Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions.
Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs.
Support of new client take on – supporting unblocking issues, liaising with DC operations to resolve issues
Employee of the month reward!

Qualifications and Skills

Desired Skills and Experience:

Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries.
Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations.
Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment.
Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential.
Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills.

Attributes:

Strong problem-solving skills and ability to handle multiple tasks simultaneously.
High level of attention to detail, ensuring that all customer interactions and records are accurate.
Ability to work independently and as part of a team to meet goals and objectives.
A positive, customer-focused attitude with a passion for providing exceptional service.

Place of Work:
This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites.

Shift patterns IF introduced would include weekend work/bank holidays on a rota’d basis

Current working hours:

Monday- Friday covering on a rota’d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness

Job Location

Chorley

Apply Now

Refine Your Search

business support coordinator jobs in lostock hall, lan

Customer Service Coordinator

Business Support & Commercial Coordinator

James Hall & Co - Maintenance Coordinator

Business Development and Referrals Coordinator

Healthy Relationships Worker -Term Time only - 22.5 hours

HR Coordinator

Talent & Development Coordinator

Planning Co-Ordinator

Recruitment Coordinator

Warehouse Coordinator

Sales Coordinator

Support Office Coordinator

Divisional Coordinator x2

Scheduling Coordinator

Project Coordinator

Marketing Manager

Business Intelligence Coordinator

Logistics Coordinator

Project and Change Coordinator

Internal Sales Co-ordinator

I want to receive the latest job alerts for business support coordinator in lostock hall, lan

Related Searches

Explore jobs in more locations

Job Overview

Job Responsibilities

Qualifications and Skills

Job Location

Jobseeker tools

Employer Tools

Browse

Stay Connected