Customer experience representative Work, Jobs in Malvern, Wor (with Salaries)

Communications Executive (Administrator)
Innovus —Worcester
- £25,000 - £30,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Computer skills
Quick apply
5d
Sales - Sales Advisor - UK
New Look —Great Malvern
- Part-time
- Customer service
2d
Operational Support Officer
HM Courts & Tribunal Service —Hereford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
3d
Operational Support Officer
HM Courts and Tribunals Service —Hereford
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
3d
Customer Representative - Worcester
Nationwide Building Society —Worcester
- £26,500 a year
- Full-time
- Banking
3d
Customer Experience Representative
Community Housing —Kidderminster
- £26,627 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Store discount
Quick apply
3d
Data Governance Manager
Innovus —Worcester
- £50,000 - £60,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Computer skills
Quick apply
5d
Customer Service Representative- Mira Showers
Kohler —Cheltenham
- From £26,212 a year
- Full-time
- CRM software
- Communication skills
Business Development Executive
Neu Servo Repairs Ltd —Bromsgrove
- From £45,000 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
11d
Supervisor
Mears Group —Evesham
- Up to £39,627 a year
- Full-time
- Computer literacy
- Supervising experience
- Training & development
- Annual leave
- Employee assistance programme
Customer Service Representative (Part Time)
Kohler —Cheltenham
- £13,900 a year
- Part-time
- CRM software
- Communication skills
- Free parking
Customer Services Executive
Robert Welch Designs —Evesham
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer literacy
- In-person
- Free parking
- Work from home
Quick apply
11d
Communications Executive - Building Safety
Innovus —Worcester
- Full-time
- Organisational skills
- Computer skills
- Communication skills
Quick apply
5d
Sales Executive (MarTech) - remote job
CDXP Me —Kington
- Remote
- CRM software
- English
- Business development
International Mutual Assistance Team - Case Worker
HM Revenue and Customs —Westfield
- £35,423 - £37,919 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Work from home
10d
Internal Sales Representative
Thomas Panels and Profiles Ltd —Leominster
- From £27,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Customer Service Representative
HSBC Global Services Limited —Kidderminster
- From £25,000 a year
- Full-time
- Communication skills
- Banking
- Employee discount
20h
External Sales Representative
First Service Frozen Foods Limited —Bromsgrove
- From £24,000 a year
- Computer literacy
- Business development
- Computer skills
Quick apply
10d
Multi Skilled Operative
Mears Group —Evesham
- Up to £36,848 a year
- Full-time
- Annual leave
- Employee assistance programme
Customer Service Representative
CALBARRIE COMPLIANCE SERVICES LTD —Cheltenham
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
Quick apply
2d

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customer experience representative jobs near malvern, wor

Communications Executive (Administrator)

Innovus -
Worcester

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
5 days ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
Bachelor's degree
Organisational skills
Computer skills
Public relations
Communication skills

Full job description

Job Role: Communications Executive

Location: Worcester

Hours: 35 hours per week, Monday to Friday

At Innovus we are committed to delivering market leading solutions and professional services and as a Communications Executive (Administrator)”, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

Working on this important investor client contract, as Communications Executive (Administrator) you will be passionate about contributing to our vision by:

Working in conjunction with the Communications Manager and Associate Director and the wider team to pro-actively manage communications across the portfolio, to ensure that the landlord’s obligations are effectively communicated and requirements are fully met.
Supporting the wider team to deliver well-constructed lines of communications to include updates, development wide communications, responses to complaints and liaison with the client on draft and final responses utilising the approved style guide.This role reports to the Communications Manager.Main Responsibilities
Creating communications with a consistent approach
Co-ordinate incoming and outgoing communications related to building safety
Manage a dedicated mailbox, communications tracker for inbound communications and communications calendar to monitor the regularity of communications distribution.
Information gathering from various stakeholders to aid construction of key communications and responses.
Building and maintaining relationships both internally and externally
Assisting with notes from meetings that supports information gathering
Providing proactive and reactive communications including within crisis management situations ensuring aligned messages are issued
On occasions review potential social media activity at specific developments
Acting as representative for the Communications Manager with ad-hoc issues as they arise between leaseholders, residents, managing agents, third party suppliers and clients
Supporting colleagues on communication initiatives

Key stakeholders

Internal: Key executives and departments
External: Client, Leaseholders, MPs, government agencies, local authorities, fire services, property developers and property consultantsSkills and Experience
Exceptional verbal and written communication abilities
Strong organisational skills and works well under pressure
Competence in reviewing detailed correspondence
High level attention to detail
Crisis communication handling experience
Ability to adapt messages for different audiences
Creative and proactive mindset with collaborative team working
Enjoys the buzz of working in a high-pressure, results-driven environment with the need to meet multiple deadlines and juggle priorities
Confident, open and articulate communicator both orally and in writing; with exceptional relationship building skills
Excellent IT skills and up to date with new technology

Working at Innovus:

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution.

We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.

Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.

What We Offer:

At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits.

We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.

As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Ready to apply:

Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.

Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.

If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team.

Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

#123

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience representative jobs in malvern, wor

Communications Executive (Administrator)

Sales - Sales Advisor - UK

Operational Support Officer

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Customer Representative - Worcester

Customer Experience Representative

Data Governance Manager

Customer Service Representative- Mira Showers

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Supervisor

Customer Service Representative (Part Time)

Customer Services Executive

Communications Executive - Building Safety

Sales Executive (MarTech) - remote job

International Mutual Assistance Team - Case Worker

Internal Sales Representative

Customer Service Representative

External Sales Representative

Multi Skilled Operative

Customer Service Representative

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