Screening manager Work, Jobs in Manchester, Eng (with Salaries)

Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Train Service Controller
Northern Trains —Manchester
- £61,364 a year
- IT
- Communication skills
- Employee assistance programme
- Employee discount
6d
Assistant Building Manager
Select Estates —Manchester
- £32,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Facilities Manager - Soho House Manchester
Soho House & Co. —Manchester
- Hospitality
- Maintenance
- Microsoft Office
- Employee discount
Quick apply
HR Officer
Community Care Matters —Warrington
- £16 - £20 an hour
- Human resources
- Communication skills
- Flexible schedule
Quick apply
Operations Manager
Gorse Hill Studios —Manchester
- £37,000 - £40,000 a year
- Full-time
- Management
- Project management
- Human resources
Quick apply
Outreach and Engagement Worker
Change Grow Live —Ashton-Under-Lyne
- £28,557.79 - £32,802.41 a year
- Administrative experience
- Care plans
- Communication skills
- Employee assistance programme
- Employee discount
9d
Patient Services Manager
Spire Healthcare —Macclesfield
- £32,500 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
3d
Examinations, Assessment & Data Manager
ManchesterCityCouncil —Manchester
- £29,240 - £32,806 a year
- Full-time
- School
- Paid training
- Employee assistance programme
23h
Retail Sales Assistant
Travelex —Manchester
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
DEPUTY MANAGER OFSTED CHILDREN RESIDENTIAL HOME
PARA GROUP HOLDINGS —Manchester
- £47,000 - £55,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
13d
Mental Health and Wellbeing Manager
UCEN Manchester —Manchester
- £17,122.81 - £23,768.97 a year
- Part-time
- Microsoft Powerpoint
- Project management
- Annual leave
- Employee assistance programme
CSPL Administrative Support and MDT Co-Ordinator
Manchester University NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
- University
- AI
7d
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Tesco Travel Money Advisor
Travelex —Manchester
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Talent Acquisition Coordinator
Hologic —Manchester
- £24,000 - £30,000 a year
- Hybrid work
- Oracle
- Microsoft Outlook
14d
Talent Acquisition Coordinator
Well Pharmacy —Manchester
- £30,000 a year
- Customer service
- Administrative experience
- Organisational skills
9d
HR Administrator
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Human resources
- Agile
- IT
Quick apply
10d
Resourcing Coordinator
Department for Culture, Media and Sport —Manchester
- £28,907 - £32,137 a year
- Full-time
- Hybrid work
- Administrative experience
- Presentation skills
- Human resources
- Annual leave
- Employee assistance programme
9d
Support Services Team Leader
Irwin Mitchell —Manchester
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
9d

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Screening Service Manager

PayStream Accounting Services -
Altrincham

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year

Benefits

Casual dress
Company events

Qualifications

Customer service
GCSE
Communication skills

Full job description

We’re seeking a Service Manager to join our growing Technology Team, Tifo, at our Altrincham office.

This is a pivotal role responsible for leading the delivery of our client-facing services, ensuring exceptional customer experiences across onboarding, support, implementations, candidate screening, and disclosure services.

This is an exciting opportunity for someone with a strong background in screening or candidate onboarding who is ready for the next step up and take ownership of a growing function and play a key role in shaping the future of our platform offering. Working closely with our Product and Operations teams, you'll ensure services are delivered efficiently, commercially, and in line with our commitment to service excellence.

This is a hands-on leadership role for someone who thrives on delivering results, driving continuous improvement, and building strong relationships with clients, suppliers, and internal stakeholders.

Hybrid working available subject to training and probation.

The Role

Lead the delivery of implementations, support services, and professional services, ensuring services are delivered efficiently, on time, and to a high standard.
Manage customer escalations and ensure timely and effective resolution of service issues.
Define, monitor, and report on service levels, KPIs, and customer satisfaction metrics.
Drive continuous improvement across service delivery processes, systems, and tools.
Work closely with Product, Technology, and Account Management teams to ensure services align with business objectives and customer needs.
Participate in client reviews, providing insight into service performance and opportunities for improvement.
Establish and maintain effective incident management processes and communication plans.
Lead and develop the professional services function, including candidate screening, outsourced processing, and disclosure services.
Act as the subject matter expert on DBS processes and the DBS Code of Practice.
Support the growth and development of new verification and screening services.
Manage supplier relationships, governance reviews, audits, and performance monitoring.
Coordinate and support client audit requests and compliance activities.
Implement and manage customer feedback initiatives, including NPS measurement and service benchmarking.
Foster a culture of ownership, collaboration, continuous improvement, and service excellence across the team.

The Person

Experience within service delivery, onboarding, compliance, screening, professional services, or operational management.
Strong understanding of DBS processes, candidate screening, or regulated compliance environments would be highly advantageous.
Proven ability to manage multiple priorities while maintaining high standards of customer service.
Excellent stakeholder management and communication skills.
Strong commercial awareness with the ability to balance service quality and operational efficiency.
Analytical and process-driven, with a focus on continuous improvement.
Confident managing escalations and resolving complex service issues.
Experience working cross-functionally with operational, technical, and commercial teams.
Self-motivated with a strong sense of ownership and accountability.
A proactive individual who enjoys solving problems and driving positive change.
A natural leader who can inspire others and build strong working relationships.
Someone who thrives in a fast-paced environment and enjoys seeing initiatives through to successful completion.

Requirements:

Minimum 5 GCSEs including grade C in Math’s and English GCSE (or equivalent)
Exposure to DBS/criminal checks
5+ years working in onboarding/screening across a variety of regulated industries
Customer service, professional service or operations experience at a senior level

Progression:

Professional qualification financial support with up to 6 days paid study leave for professional qualifications
Training and personal development
Clear objectives and paths for progression

Holidays:

24 days plus Bank Holidays which increase with length of service
Plus your birthday off

Benefits:

Great Place to Work certified!
Company social events, treats and rewards
Casual dress everyday
Long service awards
Enhanced maternity/paternity benefits
Access to mental health first aiders and a support service
Free fresh fruit delivered twice a week
Personal accident cover
Being part of an amazing culture within a company

Visit our website, Facebook and LinkedIn pages to see what our employees have to say and what we’ve been up to!

PayStream Accounting Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Pay: £50,000.00-£60,000.00 per year

Ability to commute/relocate:

Altrincham WA14 4RW: reliably commute or plan to relocate before starting work (required)

Experience:

Pre-Employment Screening: 3 years (required)

Work Location: Hybrid remote in Altrincham WA14 4RW

Quick apply

Refine Your Search

screening manager jobs in manchester, eng

Screening Service Manager

Train Service Controller

Assistant Building Manager

Facilities Manager - Soho House Manchester

HR Officer

Operations Manager

Outreach and Engagement Worker

Patient Services Manager

Examinations, Assessment & Data Manager

Retail Sales Assistant

DEPUTY MANAGER OFSTED CHILDREN RESIDENTIAL HOME

Mental Health and Wellbeing Manager

CSPL Administrative Support and MDT Co-Ordinator

Customer Support Specialist

Tesco Travel Money Advisor

Talent Acquisition Coordinator

Talent Acquisition Coordinator

HR Administrator

Resourcing Coordinator

Support Services Team Leader

I want to receive the latest job alerts for screening manager in manchester, eng

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