Support contact advisor Work, Jobs in Manchester, Eng (with Salaries)

Referral and Information Advisor
Trafford Council —Trafford
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
4d
Customer Contact Centre Advisor
Vivify Venues —Manchester
- £26,000 a year
- Weekend availability
- CRM software
- Customer service
- Organisational skills
Quick apply
Contact Centre Executive
Hillview Finance Limited —Salford
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
7d
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Service Advisor
The Guinness Partnership —Oldham
- £29,897 a year
- Full-time
- Hybrid work
- Customer service
- No experience needed
- Microsoft Office
7d
Contact Centre Agent: Customer Service Advisor
MBA Group Limited —Warrington
- From £25,486.56 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Service Advisor
Johnson Controls —Manchester
- Full-time
- Hybrid work
- CRM software
- Customer service
- English
- Free parking
- Annual leave
Operations Support Advisor
Post Office Ltd —Bolton
- £32,400 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
14d
Collections Advisor
Evolution Money —Manchester
- £33,057 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Accommodation Advisor
Ingeus UK —Manchester
- £30,010.60 a year
- Full-time
- Administrative experience
- Travel
- IT
- Annual leave
- Employee assistance programme
13d
Change of Tenancy Advisor
Clear Business —Sale
- £25,870 - £29,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Negotiation
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Your Housing Group —Warrington
- £24,479 - £26,209 a year
- Full-time
- Remote
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Mortgage Advisor Support
Evolution Money —Manchester
- £25,750 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
14d
Inbound Sales Advisor
Haier Europe —Bolton
- £29,993 - £30,818 a year
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Customer Contact Centre Advisor (Sales)
Transform Medical Services —Manchester
- From £12.71 an hour
- Part-time
- Sales
- Customer service
- Data entry
- Free parking
- Employee discount
Quick apply
HR Advisor
Totally Local Company —Stockport
- £34,000 a year
- Full-time
- Human resources
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Experienced Life Insurance Advisor - Office Based
Essential Insurance —Sale
- £35,000 - £75,000 a year
- Part-time
- Financial services
- In-person
- Negotiation
- Free parking
- Profit sharing
Quick apply
6d
IT Advisor
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Full-time
- Customer service
- University
- Teaching
- Life insurance
6d
New Business Advisor
LRG —Salford
- £27,000 a year
- Monday to Friday
- Customer service
- Organisational skills
- Communication skills
Quick apply

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support contact advisor jobs near manchester, eng

Referral and Information Advisor

Trafford Council -
Trafford

Apply Now

Job details

Full-time
£28,598 - £31,022 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Work from home
Employee discount
Transport links

Qualifications

Communication skills

Full job description

Working Pattern: Full time

Working Arrangement: Monday to Friday / 36.25 hours per week

Interview Date/Type: Face to face

SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.

About the Role

Join Trafford Council’s new Adults Support & Prevention Hub and help make a real difference from the very first point of contact. In this frontline role, you will support adults, carers, and professionals by providing timely, compassionate responses that help people access the right support at the right time. You will combine skilled call handling with care navigation, using your knowledge of local services to guide individuals towards community, voluntary, and preventative support that promotes independence and wellbeing.

You will play a key part in strengthening early intervention, ensuring people feel heard, respected, and supported. While you won’t complete formal assessments, your work will directly shape the experience and outcomes of those seeking help. This is an opportunity to be part of a positive, strengthsbased service that values teamwork, learning, and continuous improvement. If you want to support residents to live well and stay connected to their communities, this role offers a meaningful and rewarding challenge.

About You

To succeed in this role, you will bring strong communication skills, empathy, and the ability to stay calm and professional when supporting people with a wide range of needs. You will use active listening and professional curiosity to understand each person’s situation and identify what matters most to them. Experience in a customerfacing, health, social care, or community role is helpful, but your values, attitude, and willingness to learn are just as important.

You will be confident using triage tools, recording information clearly, and making sound decisions about next steps. You will know when to escalate safeguarding or complex concerns and will work well with colleagues and partners to ensure a coordinated response. An understanding of local community resourcesor the motivation to build this knowledgewill help you connect people to early help and preventative support. If you are committed to promoting independence, dignity and positive outcomes for residents, we would love to hear from you.

Additional Information

This advert may close early if we receive a high number of applications, so please apply as soon as possible.

An enhanced DBS Check with adults barred list will be required.
Willing and able to travel to work at sites within the Trafford Borough.

Find Out More.

For the full details of this opportunity, please refer to the role profile linked below.

If you have any questions or would like an informal chat you can get in contact with Jenna Akuchie/Louise Irving at [email protected] / [email protected] or on 07793981032.

About us...

Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.

Why Trafford?

We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.”

Our Culture...

Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day.

They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.

What you'll love about working with us...

Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance:

Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.

Key Information...

Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Trafford Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check.
Please note: We are not a licensed sponsor and will not be able to support with your work visa.
Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council

Make an Impact. Apply Today.

If you are passionate about making a difference and want to be part of a team shaping a better Trafford for our residents, businesses and communities then we'd love to receive an application from you.

We want everyone to feel confident and supported throughout our recruitment process. If you need any help, adjustments or support at any stage, please get in touch with us at [email protected]

After reviewing the role profile and submitting your application, successful candidates will be invited to a short interview to learn more about your skills and experience.

Apply Now

Refine Your Search

support contact advisor jobs in manchester, eng

Referral and Information Advisor

Customer Contact Centre Advisor

Contact Centre Executive

Retail Sales Advisor - Manchester

Customer Service Advisor

Contact Centre Agent: Customer Service Advisor

Customer Service Advisor

Operations Support Advisor

Collections Advisor

Customer Service Advisor

Accommodation Advisor

Change of Tenancy Advisor

Customer Service Advisor

Mortgage Advisor Support

Inbound Sales Advisor

Customer Contact Centre Advisor (Sales)

HR Advisor

Experienced Life Insurance Advisor - Office Based

IT Advisor

New Business Advisor

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About You

Additional Information

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Why Trafford?

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What you'll love about working with us...

Key Information...

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