Operational support grade Work, Jobs in Manchester (with Salaries)

[6895] Control Room Operator
National Highways —Newton-le-Willows
- Up to £37,762.50 a year
- Typing
- Communication skills
9d
HMP Manchester - Business Administrator
Ministry of Justice —Manchester
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
1d
Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Communications Data Investigator, Single Point of Contact
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
3d
Strategic Housing Specialist HMP Risley/Hindley
Ministry of Justice —Warrington
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
11d
General Operative
CJ Sheeran Group —Manchester
- £12.71 an hour
- Overtime
- Power tools
- In-person
- Hand tools
Quick apply
Operations Team Leader
Post Office Ltd —Bolton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Programme Manager - 24 month loan/secondment
Ministry of Justice —Warrington
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
3d
Head of Resourcing
Office for Standards in Education, Children's Services and Skills —Manchester
- £69,322 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Flexible schedule
11d
Estates Clerk of Works
GMCA —Manchester
- £44,075 - £48,227 a year
- Hybrid work
- Engineering
- Travel
- Contracts
- Annual leave
- Employee assistance programme
9d
NCSC Cyber Security Analyst
GCHQ —Manchester
- £37,892 a year
- English
- No degree
- Annual leave
9d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Regional Operations Director - Places Leisure
Places for People —Manchester
- £80,000 - £90,000 a year
- Travel
- Contracts
- Leadership
- Annual leave
- Employee discount
Business Support Assistant - Degree Apprenticeship
Star Academies —Blackburn with Darwen
- £26,824 - £28,142 a year
- Full-time
- English
- University
- Business
4d
Production Operative
County Food Ingredients —Widnes
- From £12.71 an hour
- Full-time
- Leadership
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
Transport Compliance Coordinator
DHL —Manchester
- £27,000 a year
- Monday to Friday
- Microsoft Excel
Trainee Pharmacy Dispenser
Sale Healthcare LTD —Sale
- £8 an hour
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Store discount
Quick apply
12d
Team Leader
Cheshire East Council —Middlewich
- £33,249 - £36,299 a year
- Full-time
- Hybrid work
- English
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Head of Contract Management
Government Commercial Function —Manchester
- £82,600 - £100,938 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Contracts
Business Support Officer
Lancashire County Council —Skelmersdale
- £25,494 - £25,989 a year
- Part-time
- Hybrid work
- IT
8d

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operational support grade jobs near manchester

[6895] Control Room Operator

National Highways -
Newton-le-Willows

Apply Now

Job details

Permanent
Up to £37,762.50 a year
9 days ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000496

Salary: Competitive

Department: Traffic and Operational Delivery

Location: National Highways Regional Operations Centre (Newton-le-Willows)

Employment type: Permanent

Hours Per Week: 37

Job start date: 05/10/2026

Closing date: 23/07/2026

Job Description

Your new role

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the North West region, where you’ll be based at our Regional Operations Centre at Newton Le Willows.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The starting salary for this role is up to £36,262.50 (made up of base salary plus 25% shift allowance) increasing to up to £37,762.50 (made up of base salary plus 25% shift allowance) after 9 months probation.

What you’ll be doing

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

To be successful

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

A bit about us

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

Refine Your Search

operational support grade jobs in manchester

[6895] Control Room Operator

HMP Manchester - Business Administrator

Screening Service Manager

Communications Data Investigator, Single Point of Contact

Strategic Housing Specialist HMP Risley/Hindley

General Operative

Operations Team Leader

Programme Manager - 24 month loan/secondment

Head of Resourcing

Estates Clerk of Works

NCSC Cyber Security Analyst

Assistant General Manager-Experience & Innovation

Regional Operations Director - Places Leisure

Business Support Assistant - Degree Apprenticeship

Production Operative

Transport Compliance Coordinator

Trainee Pharmacy Dispenser

Team Leader

Head of Contract Management

Business Support Officer

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