Quality assurance officer Work, Jobs in Manchester (with Salaries)

Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
9d
Education Services Officer
Manchester Metropolitan University —Manchester
- £31,236 - £34,610 a year
- Full-time
- University
- Continuous improvement
- Organisational skills
- Life insurance
3h
Community Mentoring Officer - Targeted Interventions
City in the Community —Manchester
- £29,724 a year
- Full-time
- Microsoft Office
- Experience working with children
- Mentoring
- Free parking
- Annual leave
Quick apply
Security, Use of Force & Intelligence Assurance Officer
Home Office —Manchester
- £34,415 - £38,991 a year
- Full-time
- Administrative experience
- Presentation skills
- Travel
- Annual leave
4d
Greater Manchester - Practice Tutor Assessor
HM Prison & Probation Service —Ashton-Under-Lyne
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
5h
Employment & Progression Officer
Rochdale Training Association —Rochdale
- £27,000 a year
- Full-time
- Microsoft Access
- Sales
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
19h
Lending Servicing Officer
Allica Bank —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- IT
Tenancy Enforcement Officer - July 2026
L&Q —Manchester
- £37,579 - £41,541 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
- Employee assistance programme
2d
Senior Assistant Healthcare Scientist (Placement)
UK Health Security Agency —Manchester
- £25,651 - £27,220 a year
- Part-time
- Microsoft Office
- Presentation skills
- Communication skills
4d
Business Support Officer
Cheshire East Council —Macclesfield
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
10d
Quality Assurance Officer
Gray Healthcare Ltd —Macclesfield
- £30,000 - £35,000 a year
- Full-time
- Travel
- In-person
- Care plans
- Free parking
Quick apply
Assistant Lecturer (with Mentorship)
UK MANAGEMENT COLLEGE —Manchester
- £30,000 - £35,000 a year
- Monday to Friday
- English
- Education
- No degree
Quick apply
Academic Quality Officer
Futureworks —Salford
- £27,037 - £32,445 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
Quick apply
Senior Client Onboarding Officer
Fieldfisher —Manchester
- Full-time
- Work from home
LEVEL 3 TO LEVEL 5 RESIDENTIAL CARE MANAGER- CHILDREN
ESHABS - RESIDENTIAL CHILDCARE —Manchester
- From £60,000 a year
- Part-time
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
5d
Training Specialist
Mitie —Manchester
- Full-time
- Hospitality
- Travel
- Contracts
13d
Business Support Officer
New Day Care —Newton-le-Willows
- £26,800 - £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
5d
Assessment Delivery Officer
UK MANAGEMENT COLLEGE —Manchester
- £26,437 - £26,438 a year
- Monday to Friday
- No degree
- Organisational skills
- Classroom experience
- Free parking
- Annual leave
Quick apply
Physical Education & Employee Wellbeing Manager
Ministry of Justice —Manchester
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
9d
Engineering Training Officer
Rochdale Training Association —Rochdale
- £35,000 - £40,000 a year
- Full-time
- Mentoring
- In-person
- Communication skills
Quick apply
11d

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Resident Liaison Officer

L&Q -
Manchester

Apply Now

Job details

Full-time | Fixed term contract
£33,688 - £37,093 a year
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service
English
Complaint handling
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Title: Resident Liaison Officer
Contract Type: 12-month FTC, 35 hours
Salary: £33,688 – £37,093 (Regional salary), dependant on experience
Reporting Office: Manchester, Trafford
Working Location: Delamere site office, with occasional travel to the Winsford site office
Persona: Site Based
Closing Date: 31/07/2026
Interview Date: TBC

NB: For the purpose of this advertisement, this position is being advertised as Resident Liaison Officer. The official L&Q job title for this role is Communities Coordinator.

Please click here for the role profile - Communities Coordinator role profile (1).docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Join our Communities Team at L&Q:

We are looking for an engaging, personable and resilient Resident Liaison Officer to join our busy site-based team supporting residents throughout remedial works, redevelopment and regeneration projects.
The role will work closely with our Communities Manager, project teams, contractors and stakeholders to ensure residents are well informed, supported and engaged throughout the lifecycle of projects.
The role sits within our Property and Investment division and plays a key role in delivering a customer-first approach, ensuring strong communication and positive resident experiences.

If this sounds like you, we would love for you to apply!

Your impact in the role:

Act as the first point of contact for residents on regeneration, redevelopment, remediation and community projects, providing clear, accurate and timely information.
Build positive relationships with residents, contractors, project teams and external stakeholders to ensure effective communication and successful project delivery.
Support residents throughout project works, including coordinating appointments, responding to enquiries, managing resident communications and handling complaints professionally and empathetically.
Identify and support vulnerable residents, adapting communication methods where required and helping ensure individual needs are considered throughout project delivery.
Assist with temporary rehousing activities where required, including communicating options, coordinating practical arrangements and supporting residents through the process.
Attend resident meetings, consultation events and site-based meetings, helping to build trust, manage expectations and address concerns.
Contribute to community engagement initiatives and projects that promote community cohesion, employment opportunities, training initiatives and resident participation.
Maintain accurate records, project updates and management information, ensuring risks, issues and resident concerns are identified and escalated appropriately.
Occasional work outside of normal working hours may be required for events, evening meetings and project activities.

What you'll bring:

Previous experience in resident liaison, housing, regeneration, construction, customer service or community engagement.
Excellent communication skills, with the ability to explain complex information clearly and in plain English.
A customer-focused and empathetic approach, particularly when supporting residents through challenging situations.
Strong stakeholder management and relationship-building skills.
Experience handling complaints and difficult conversations confidently and professionally.
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Strong written communication skills, including the ability to produce professional letters, emails and resident communications.
Good IT skills across Microsoft Office and other business systems.
A willingness to travel between sites and attend occasional evening or weekend meetings when required.

We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.

If you require any reasonable adjustments at any stage during this process, including application stage, please email [email protected]

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

#TJ #IND

Resident Liaison Officer - 8010

Location: Manchester

Posted: 17/07/2026

Closing date: 31/07/2026

Closing time: 23:00

Apply Now

Refine Your Search

quality assurance officer jobs in manchester

Resident Liaison Officer

Education Services Officer

Community Mentoring Officer - Targeted Interventions

Security, Use of Force & Intelligence Assurance Officer

Greater Manchester - Practice Tutor Assessor

Employment & Progression Officer

Lending Servicing Officer

Tenancy Enforcement Officer - July 2026

Senior Assistant Healthcare Scientist (Placement)

Business Support Officer

Quality Assurance Officer

Assistant Lecturer (with Mentorship)

Academic Quality Officer

Senior Client Onboarding Officer

LEVEL 3 TO LEVEL 5 RESIDENTIAL CARE MANAGER- CHILDREN

Training Specialist

Business Support Officer

Assessment Delivery Officer

Physical Education & Employee Wellbeing Manager

Engineering Training Officer

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