Customer support coordinator Work, Jobs in Marlow, Bkm (with Salaries)

Customer & Neighbourhood Coordinator (12‑month FTC)
SettleParadigm —High Wycombe
- £30,605 - £30,606 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Free parking
Quick apply
8d
Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
12d
Community Engagement & Operations Coordinator – Heritage Day Tours
Heritage Day Tours Ltd —Aylesbury
- £15 an hour
- Part-time
- Presentation skills
- Travel
- In-person
- Flexitime
- Work from home
Quick apply
1d
Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Mentoring
- Analytics
- Employee discount
Quick apply
Operations and Sales Coordinator
Abracadabra Leaflet Distribution —Winnersh
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Free parking
- Annual leave
Quick apply
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
Quick apply
Studio Operations Coordinator, art-K Croxley Green
art-K —Rickmansworth
- £13.22 - £13.70 an hour
- Overtime
- Organisational skills
- Annual leave
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
9d
Box Office Co-ordinator
Mari —Windsor
- Temporary
- Cash handling
Quick apply
Customer Experience Coordinator
Johnson Controls —Sunbury
- Full-time
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Office & Operations Coordinator
Shipleys Foodservice Ltd —Slough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Store discount
Quick apply
8d
Customer Services Coordinator
Cochlear Ltd —Addlestone
- Full-time
- Salesforce
- Organisational skills
- Computer skills
- Flexible schedule
- Life insurance
Sales Co-ordinator
SIG Roofing —Wokingham
- Communication skills
- Employee discount
Stock Co-ordinator
Belron —Slough
- £28,870 a year
- Part-time
- Customer service
- Computer literacy
- Computer skills
Customer Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Installations Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
8d
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Customer Service Coordinator
Wickes —Watford
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
7d
Library Services Co- Ordinator
EBSCO —Didcot
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy

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Customer & Neighbourhood Coordinator (12‑month FTC)

SettleParadigm
High Wycombe

Quick apply

Job details

Full-time | Fixed term contract
£30,605 - £30,606 a year
8 days ago

Benefits

Free parking
Company pension
Paid volunteer time

Qualifications

Microsoft Powerpoint
Stakeholder collaboration
Stakeholder liaison
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Customer & Neighbourhood Coordinator (12‑month FTC)
Salary: £30,605 + Excellent Benefits
Location: Wooburn Green, High Wycombe.
Hybrid working: A minimum of 2 days in the office, 3 days from home
Contract: 12 month fixed-term contract

Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

About the role

We’re looking for a proactive and highly organised Customer & Neighbourhood Coordinator to join us on a 12‑month fixed‑term contract. You’ll play a key role in supporting our Customer & Neighbourhood Officers, providing hands‑on administrative and customer‑focused support across tenancy management and financial administration.

You’ll work closely with colleagues across the wider directorate and alongside our Customer Service Team, helping to resolve queries, support residents and ensure our Customer Care Standards are consistently upheld.

This is a varied and rewarding role where you’ll build strong relationships with colleagues, customers and external partners, helping us deliver a seamless and responsive neighbourhood service.

What you’ll do

Provide efficient administrative support to Customer & Neighbourhood Officers and Managers
Act as a first point of contact for internal and external queries
Support tenancy management tasks, including documentation, data updates and case coordination
Liaise with external stakeholders to help resolve customer issues
Assist with financial administration, including processing payments and updating records
Maintain accurate systems and ensure information is recorded to a high standard
Support the delivery of excellent customer service across the neighbourhood function
Work collaboratively with the Customer Service Team to ensure smooth handovers and joined‑up working
Help identify opportunities to improve processes and customer experience

What we’re looking for

Must haves

Excellent written and verbal communication skills
Ability to communicate confidently with residents, colleagues, landlords and contractors
Strong organisational skills with the ability to prioritise and manage competing demands
Good IT skills, including Word, Excel, PowerPoint and Outlook
Ability to analyse information and present it clearly
A proactive, solutions‑focused approach
Ability to take personal responsibility for tasks and follow them through to completion
A positive influence on colleagues and stakeholders

Nice to haves

Previous experience working in a customer service or complaints‑related environment

For added brilliance

Empathy, resilience and a genuine passion for helping customers
Confidence building relationships and supporting continuous improvement

Why join us?

You’ll be part of a supportive, collaborative team where ideas are valued and development is encouraged. Although this role is a 12‑month fixed‑term contract, our size, growth and ongoing transformation mean there may be opportunities for extension, permanency or progression into other roles. Many colleagues have joined us on temporary contracts and gone on to build long and successful careers here.

Even if a longer‑term opportunity doesn’t arise, you’ll gain valuable experience that will strengthen your skills and employability in housing, customer service and neighbourhood roles.

Benefits

Annual salary: £30,605 p/a
25 days holiday, increasing with service, plus Christmas closure and buy options
Generous pension scheme – up to 9.5% employer contribution
Enhanced family‑friendly leave
Health cash plan – claim up to £1,800 for everyday health costs
Life cover and income protection
Hybrid working, modern offices, free parking and EV charging
30+ qualified Mental Health First Aiders
Car leasing via salary sacrifice (permanent colleagues)
Funded training, qualifications and apprenticeships
3 paid volunteering days
Peer‑recognition rewards platform
Paid professional subscription (one per year)

Working hours

37 hours per week
Monday–Thursday: 09:00–17:30
Friday: 09:00–17:00
Hybrid working: 2 days in the office, 3 days from home
Contract type: 12‑month fixed‑term contract

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 28.08.2026

We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.

Quick apply

Refine Your Search

customer support coordinator jobs in marlow, bkm

Customer & Neighbourhood Coordinator (12‑month FTC)

Customer Experience Coordinator

Community Engagement & Operations Coordinator – Heritage Day Tours

Senior Digital Trading Coordinator

Operations and Sales Coordinator

E-commerce & Marketing Coordinator

Studio Operations Coordinator, art-K Croxley Green

Service Helpdesk Coordinator

Box Office Co-ordinator

Customer Experience Coordinator

Office & Operations Coordinator

Service Delivery Coordinator

Customer Services Coordinator

Sales Co-ordinator

Stock Co-ordinator

Customer Service Coordinator

Installations Coordinator

Customer Accounts Coordinator

Customer Service Coordinator

Library Services Co- Ordinator

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