Business support Work, Jobs in Middleton, Gtm (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
11d
Assistant to the Head of Group Operations
Jetchem Systems Limited —Ramsbottom
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Sick pay
Quick apply
Customer Service Advisor
Eakin Healthcare —Manchester
- £26,719.50 a year
- 8 hour shift
- Hybrid work
- Free parking
- Referral programme
Quick apply
11d
Customer Service Advisor
Open —Manchester
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- AI
Quick apply
3d
U.S. Market Expansion – Outbound Sales Support
Precision Media Group —Manchester
- From £525 a week
- Hybrid work
- CRM software
- Business development
Quick apply
Customer Information Controller
Northern Trains —Manchester
- £46,688 a year
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
2d
Executive Assistant – Store Operations
Ready Steady Store Ltd —Manchester
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
11d
Project Coordinator - Bredbury
Howco Group —Stockport
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
Experienced Office Administrator – Customer Service & Operations
Radcliffe Glass and Windows Ltd —Radcliffe
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Data entry
- Employee discount
- Referral programme
Quick apply
2d
Change of Tenancy Advisor
Clear Business —Sale
- £25,870 - £29,000 a year
- Full-time
- Hybrid work
- CRM software
- Free parking
- Annual leave
Quick apply
Customer Service Representative
Arbour Business Consultancy —Manchester
- £14 - £16 an hour
- Full-time
- Microsoft Word
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
3d
Creative Document Specialist - Thu-Sun (06:00-16:00)
Freshfields —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
1h
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Support and Progression Advisor Covering Oldham and Greater Manchester East
Ingeus —Oldham
- £28,325 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee Mortgage Adviser
The New Homes Group —Rochdale
- £25,000 - £50,000 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Talent Executive
OrderYOYO —Manchester
- Up to £31,000 a year
- Human resources
- Training & development
- Restaurant
Quick apply
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quality Checker
JLA —Manchester
- Up to £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
Customer Platform Assistant - 6 Month FTC
Northern Trains —Manchester
- £13,520 - £26,101 a year
- Weekend availability
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
4d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £58,555 - £63,482 a year
- Full-time
- Communication skills
- Sick pay

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

11 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

business support jobs in middleton, gtm

Product Specialist/Support Engineer (entry level)

Assistant to the Head of Group Operations

Customer Service Advisor

Customer Service Advisor

U.S. Market Expansion – Outbound Sales Support

Customer Information Controller

Executive Assistant – Store Operations

Project Coordinator - Bredbury

Experienced Office Administrator – Customer Service & Operations

Change of Tenancy Advisor

Customer Service Representative

Creative Document Specialist - Thu-Sun (06:00-16:00)

Technical Support Advisor 2nd Line Telco

Support and Progression Advisor Covering Oldham and Greater Manchester East

Trainee Mortgage Adviser

Talent Executive

Customer Contact Centre Advisor

Quality Checker

Customer Platform Assistant - 6 Month FTC

Jigsaw Homes Group Limited

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