Customer care manager Work, Jobs in Milton Keynes, Eng (with Salaries)

Customer Relationship Manager
Macc Care Limited —Leighton Buzzard
- £35,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
3d
Customer Care Team Leader
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
3d
Branch Manager
Screwfix —Milton Keynes
- Up to £36,300 a year
- Full-time
- Management
- Sales
- Retail management
- Annual leave
- Employee discount
Store Manager - Milton Keynes
Oak Furnitureland —Milton Keynes
- £50,000 - £55,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
2d
Associate Delivery Manager
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Project management
- Communication skills
- Free parking
- Annual leave
Assistant Manager
Starbucks —Milton Keynes
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Assistant/ Deputy Manager
Powerleague —Milton Keynes
- Up to £30,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
23h
Shift Manager
Farmfoods —Daventry
- £38,000 a year
- Weekend availability
- Human resources
- Warehouse experience
- Leadership
- Annual leave
- Employee discount
Quick apply
2d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Account Manager
Parfum de marly —Milton Keynes
- From £27,000 a year
- Weekend availability
- Sales
- Customer service
- Administrative experience
Quick apply
9d
Deputy Account Director
Chartwells —Northampton
- £70,000 a year
- Hospitality
- Project management
- Continuous improvement
- Employee discount
Director - TISSL
ClearCourse —Milton Keynes
- Full-time
- Hybrid work
- Hospitality
- Salesforce
- Hotel
- Employee discount
Quick apply
Department Manager - Till and Customer Service
Frosts Garden Centre Ltd —Milton Keynes
- Full-time
- Management
- Sales
- Customer service
Quick apply
4d
Customer Proposition and Ownership Manager
VolkswagenGroup —Milton Keynes
- Full-time
- Analysis skills
- Leadership
8d
Head of Hospitality Operations - Fixed Term Contract
Silverstone —Silverstone
- Weekend availability
- Hospitality
- Management
- Sales
Quick apply
Team Leader
Card Factory —Milton Keynes
- £13 an hour
- Leadership
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Operations Manager
CitySprint —Letchworth
- £34,380 a year
- Full-time
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
7d
Commercial Manager
Virgin Active —Northampton
- Up to £32,240 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Employee discount
6d
Bodyshop General Manager
FMG Repair Services —Luton
- £80,000 a year
- Annual leave
- Employee discount
Quick apply

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Customer Relationship Manager

Macc Care Limited
Leighton Buzzard

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
3 days ago

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Customer service
Care home
B2B sales
Relationship management
Account management
Communication skills

Full job description

Leighton Rose Care Home

Company Description: Since 2004, Macc Care has been dedicated to providing a home-like environment for individuals who require regular care or nursing assistance. With 16 care homes in the West Midlands, our core values of Love, Caring, and Compassion form the backbone of our services. These values are symbolized by the 'Rose,' representing cherished new beginnings. Our dedicated staff exemplify these qualities, making each home unique yet uniformly exceptional.

Role Description: This is a full-time, on-site position for a Customer Relations Manager at Leighton Rose Care Home in Leighton Buzzard, Milton Keynes. The role involves fostering strong relationships with residents and their families, ensuring high levels of satisfaction with our services, and promptly addressing any concerns or complaints. The role will also involve in coordinating with care teams, conducting regular check-ins with residents, and facilitating smooth communication between residents, their families, and the care team. Additional responsibilities include organizing events, enhancing customer experiences, and maintaining records related to customer interactions and feedback

Key Responsibilities for the Customer Relations Manager:

Oversee the entire sales process within the care home environment, from initial contact to experience-driven tours, confident closures, and periodic customer satisfaction surveys
Collaborate with the Macc Care marketing team to implement robust marketing strategies encompassing special events, networking endeavours, and community and public engagement
Manage resident and family relationships, ensuring satisfaction with services and addressing any concerns or complaints
Coordinate with care teams, conduct regular check-ins with residents, and facilitate smooth communication between residents, their families, and the care team
Organize events and enhance customer experiences
Maintain records related to customer interactions and feedback

Qualifications for the Customer Relations Manager:

Strong communication and interpersonal skills
Previous experience within a care setting is essential
Experience in customer service or relationship management
Ability to manage and resolve conflicts efficiently
Understanding of the healthcare or care home industry is a plus
Organizational and multitasking abilities
Proficiency in using customer relationship management (CRM) software
Empathy, patience, and a caring attitude

Salary & Benefits:

Negotiable & dependent on experience starting from £35,000.
DBS fee refunded
28 days holiday
Free car parking
Contributory Pension scheme
Free Blue Light Card
Access to on demand pay

Join us at Macc Care and be at the heart of our care home services, embarking on a journey of sales, relationship-building, and community engagement. Your role is pivotal in ensuring that occupancy rates and admissions align harmoniously with our financial growth plan and expectations.

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in milton keynes, eng

Customer Relationship Manager

Customer Care Team Leader

Branch Manager

Store Manager - Milton Keynes

Associate Delivery Manager

Assistant Manager

Assistant/ Deputy Manager

Shift Manager

Key Account Director

Account Manager

Deputy Account Director

Director - TISSL

Department Manager - Till and Customer Service

Customer Proposition and Ownership Manager

Head of Hospitality Operations - Fixed Term Contract

Team Leader

Ticketing Manager

Operations Manager

Commercial Manager

Bodyshop General Manager

I want to receive the latest job alerts for customer care manager in milton keynes, eng

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