Head of customer experience Work, Jobs in Milton Keynes, Eng (with Salaries)

Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
8d
Scheduler
FSG Property Services Ltd —Milton Keynes
- £28,000 - £36,000 a year
- Full-time
- English
- Accounting
- Data entry
- Free parking
Quick apply
10h
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Head of Transformation & Service Improvement
West Northamptonshire Council —Northampton
- £84,166 - £90,437 a year
- Continuous improvement
- Team management
- AI
5d
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
HR Assistant
Safenames Ltd —Milton Keynes
- £26,750 - £29,492 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
5d
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Quality control
- Annual leave
Credit Controller
AJM Healthcare —Milton Keynes
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Category and Sourcing Lead | S4 | T&O | Milton Keynes
A01 Santander UK plc —Milton Keynes
- £77,600 - £100,000 a year
- Full-time
- English
- Bachelor's degree
- Leadership
Service Colleague (Express)
ASDA —Milton Keynes
- £13.10 - £15.64 an hour
- 8 hour shift
- Customer service
- Employee assistance programme
- Employee discount
8d
Mercedes-Benz Enquiry Manager
Sytner —Milton Keynes
- Weekend availability
- Customer service
- Leadership
- Communication skills
- Employee discount
9d
Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Presentation skills
- Flexible schedule
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
Personal Assistant
Copart —Bedford
- Full-time
- Microsoft Outlook
- Research
- Driving
- Employee discount
- Life insurance
Quick apply
Head of Property Operations
Hightown Housing Association —Hemel Hempstead
- £89,916 a year
- Hybrid work
- Customer service
- Continuous improvement
- Contracts
- Annual leave
7d
Personal Travel Expert - Milton Keynes
DERTOUR UK —Milton Keynes
- £26,773 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Registered Manager of 16-17 Supported Accommodation
YMCA South Midlands —Milton Keynes
- £45,000 - £50,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply

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Responsive Administrator

FSG Property Services Ltd
Milton Keynes

Quick apply

Job details

Part-time
Up to £32,000 a year
8 days ago

Benefits

Free parking
Company pension

Qualifications

Stakeholder liaison
GCSE
Administrative support experience
English
Microsoft Office Suite
Email software
Microsoft Office
Administrative experience
Organisational skills
Customer support
Time management
Office experience

Full job description

About the Company

Established in 1997, FSG Property Services Ltd is a property maintenance company that works in partnership with local authorities, housing associations, and social housing providers in the Buckinghamshire, Bedfordshire, Hertfordshire and Northamptonshire areas. With our head office located in Milton Keynes, we provide a range of services including void property refurbishment, reactive property maintenance, and planned property refurbishment contracts. Customer satisfaction is our top priority, and we strive to engage with our customers, residents, and the local community on every project.

Job Summary
We are looking for an organised, proactive and customer-focused Responsive Repairs Administrator to join our Responsive Repairs Team on a part-time (pro-rata) basis, ideally 9.00am to 2.30pm (would suit someone looking for school hours).

The successful candidate will provide day-to-day administrative support to the Responsive Repairs Manager and Scheduling Team, helping to ensure responsive repair works are managed efficiently and information is processed accurately and promptly.

A key part of the role will be managing the teams shared inbox, processing contractor submissions and correspondence, answering incoming calls, and supporting the Schedulers and Manager with the day-to-day coordination of responsive repair works.

Duties

Manage email communications
Maintain clear, accurate and organised electronic records
Answer incoming calls professionally and promptly
Assist with contacting contractors or other relevant parties to obtain updates on outstanding works
Highlight recurring issues, delays or concerns, escalating as appropriate
Update jobs on relevant systems as required
Any other ad hoc procedures deemed necessary

Skills

Have excellent attention to detail
Good IT Knowledge and proficient in Microsoft Office
Excellent organisational and time management skills
Able to multi task and prioritise your work load
Be proactive and use initiative
Communicate confidently with internal and external stakeholders

Experience

At least 3 years Admin or Customer Service experience
Experience managing a busy shared inbox or a high volume of correspondence
Experience of using Oneserve or similar scheduling platform preferred
Experience of working within the social housing sector preferred

Pay: Up to £32,000.00 per year

Benefits:

Company pension
Free parking

Education:

GCSE or equivalent (preferred)

Experience:

Administrative or Customer Service: 3 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in milton keynes, eng

Responsive Administrator

Scheduler

Digital Marketing Manager

Head of Transformation & Service Improvement

Intelligence and Incident Response Co-ordinator

Head of Professional Services

HR Assistant

Head of FM Key Accounts

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

Credit Controller

Category and Sourcing Lead | S4 | T&O | Milton Keynes

Service Colleague (Express)

Mercedes-Benz Enquiry Manager

Resident Liaison Officer

Head of Insights

Luxury Events & Fundraising Relationship Executive

Personal Assistant

Head of Property Operations

Personal Travel Expert - Milton Keynes

Registered Manager of 16-17 Supported Accommodation

I want to receive the latest job alerts for head of customer experience in milton keynes, eng

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