Service agent Work, Jobs in Milton Keynes, Eng (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £30,000 - £42,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Driving
Quick apply
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- Customer service
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Experienced Travel Agent
Sunlounger Travel Group Ltd —Milton Keynes
- From £24,785 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
13d
Sales Advisor
Leisure Solutions Community Trust —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —Northampton
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
Part Time Rental Sales Agent - Luton Airport
SIXT UK —Luton
- £13,602 - £14,202 a year
- Part-time
- Sales
- English
- Driving
- Paid training
- Annual leave
Quick apply
Client Services Adviser
NFU Mutual Agency —Leighton Buzzard
- £25,000 - £27,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
- Annual leave
6d
Swimming Coordinator
Leisure Solutions Community Trust —Milton Keynes
- £16,869.33 a year
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Employee assistance programme
Estate Agent
Connells Group —Leighton Buzzard
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
9d
Insurance Agent
Burrows Insurance Brokers —Bedford
- £24,420.00 - £70,973.36 a year
- Full-time
- Spanish
- Sales
- Salesforce
- Employee discount
- Life insurance
Quick apply
11d
Part-Time Lettings & Property Management Administrator (Maternity Cover) - Aylesbury
Mortimers (Aylesbury) Ltd —Aylesbury
- £13 an hour
- Temporary
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
4d
Personal Travel Expert - Milton Keynes
DERTOUR UK —Milton Keynes
- £26,773 a year
- Weekend availability
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Estate Agent. Lister, valuer, Negotiator
Satchells Estate Agents —Baldock
- £35,000 - £50,000 a year
- Sales
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Lettings & Property Manager
Mantons Estate Agents —Luton
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Maintenance
Quick apply
14d
Marketing Executive (Self-Employed) – Profit Share Opportunity
DK Cleancare Ltd —Luton
- £15 - £25 an hour
- Hybrid work
- Sales
- Business development
- In-person
- Profit sharing
- Flexitime
Quick apply
Trainee Fire Risk Assessor and Building Safety Consultant
Gilfillan Murray Consulting Ltd —Bedford
- £26,000 - £32,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Viewing Representative - alternate weekend working
Oakleys Estate Agents —Berkhamsted
- £13 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
Quick apply

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Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
IT
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

service agent jobs in milton keynes, eng

Helpdesk Agent (Full Time Office Working inc weekends)

Property Manager

Call Centre Agent - Fundraising

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Experienced Travel Agent

Sales Advisor

Trainee or Certificated Enforcement Agent

Part Time Rental Sales Agent - Luton Airport

Client Services Adviser

Swimming Coordinator

Estate Agent

Insurance Agent

Part-Time Lettings & Property Management Administrator (Maternity Cover) - Aylesbury

Personal Travel Expert - Milton Keynes

Estate Agent. Lister, valuer, Negotiator

Lettings & Property Manager

Marketing Executive (Self-Employed) – Profit Share Opportunity

Trainee Fire Risk Assessor and Building Safety Consultant

Key Account Director

Viewing Representative - alternate weekend working

I want to receive the latest job alerts for service agent in milton keynes, eng

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