Product manager Work, Jobs in Moreton In Marsh, Gls (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Technical Product Manager
JEBACO Global limited —Swindon
- £38,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexitime
Quick apply
14d
Product Manager (Platform)
VoCoVo —Chipping Norton
- £60,000 - £65,000 a year
- Hybrid work
- Presentation skills
- Product management
- Travel
- Employee assistance programme
- Sick pay
10d
Product Manager -12 Month Fixed Term Contract
Bamford Collection —Moreton-In-Marsh
- £35,000 - £50,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Project management
- Employee assistance programme
- Employee discount
Quick apply
11d
Business Development Manager (Digital Forensics)
CCL Solutions Group Ltd —Stratford-upon-Avon
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Health & wellbeing programme
- Work from home
Quick apply
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Work from home
- Employee assistance programme
Quick apply
10d
Product Design Manager
Omlet Ltd —Banbury
- £52,000 - £57,000 a year
- Full-time
- Management
- CAD
- Bachelor's degree
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Senior Staff Technical Program Manager - Body, Closures & Chassis
Zoox —Banbury
- £140,000 - £168,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
- Annual leave
- Life insurance
Quick apply
Soft Services Manager
Emcor —Cheltenham
- Up to £45,000 a year
- Full-time
- No degree
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
SENIOR TECHNICAL PRODUCER
First Sight Media Ltd —Carterton
- £37,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
- Health & wellbeing programme
- Sick pay
Quick apply
TECHNICAL PRODUCER
First Sight Media Ltd —Carterton
- £32,000 - £37,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
- Health & wellbeing programme
- Sick pay
Quick apply
Senior Manager, Product Marketing (Europe)
Immunocore —Oxford
- English
- Analysis skills
- Project management
Project Manager
Archangel Lightworks —Oxford
- Full-time
- Project management
- Agile
- Annual leave
- Work from home
Quick apply
Associate Manager Supply Chain Continuous Improvement
Kohler —Cheltenham
- £50,000 - £56,000 a year
- Continuous improvement
- No degree
Operations Manager
PayItMonthly Ltd —Cheltenham
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
2d
Agricultural Area Sales Manager
Turney Group —Banbury
- Full-time
- Sales
- Driving
- In-person
- Employee discount
- Life insurance
Quick apply
Programme Manager
Safran —Banbury
- Full-time
- Management
- Engineering
- Continuous improvement
Product Manager
Ripjar —Cheltenham
- Remote
- Product management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Partner Manager SEU
VoCoVo —Cheltenham
- £65,000 - £75,000 a year
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Employee assistance programme
- Sick pay
Account Manager
Equans —Oxford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme

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product manager jobs near moreton in marsh, gls

Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

product manager jobs in moreton in marsh, gls

Customer Experience Manager

Technical Product Manager

Product Manager (Platform)

Product Manager -12 Month Fixed Term Contract

Business Development Manager (Digital Forensics)

Business Development Manager (IT)

Product Design Manager

Senior Staff Technical Program Manager - Body, Closures & Chassis

Soft Services Manager

SENIOR TECHNICAL PRODUCER

TECHNICAL PRODUCER

Senior Manager, Product Marketing (Europe)

Project Manager

Associate Manager Supply Chain Continuous Improvement

Operations Manager

Agricultural Area Sales Manager

Programme Manager

Product Manager

Senior Partner Manager SEU

Account Manager

I want to receive the latest job alerts for product manager in moreton in marsh, gls

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