Work, Jobs in Morpeth, Eng (with Salaries)

Customer Service Advisor
Barclays —Sunderland
- Monday to Friday
- Hybrid work
- Computer skills
- Communication skills
- Time management
3h
Customer Assistant - Replenishment
Morrisons —Morpeth
- Annual leave
- Employee discount
Quick apply
6h
RETAIL ASSISTANT - WEEKEND ONLY
Primark —Newcastle upon Tyne
- £13 an hour
- Weekends only
- Communication skills
- Store discount
- Employee assistance programme
7h
RETAIL ASSISTANT
Primark —Newcastle upon Tyne
- £13 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee assistance programme
7h
Team Member
KFC Gateshead - Riverside Way —Newcastle upon Tyne
- Up to £12.71 an hour
- Part-time
- Serving
- Cleaning
- Restaurant
- Employee discount
8h
Sales - New Look Trainee - (40 hours)
New Look —Newcastle upon Tyne
- Full-time
10h
Vehicle Valeter
T C & C LTD —Hexham
- From £26,000 a year
- Full-time
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
10h
Apprentice
KwikFit —Tynemouth
- £16,505.60 - £22,392.32 a year
- Full-time
- School
- Employee discount
10h
Front of House Staff
Sushi Me Rollin’ —Newcastle upon Tyne
- £27,500 - £32,000 a year
- Full-time
- Customer service
- Cleaning
- In-person
Quick apply
12h
Senior Support Coordinator
South Tyneside Council —South Tyneside
- £33,699 a year
- Full-time
- Communication skills
13h
Service Team Leader
Morrisons —Blyth
- Cash handling
- Annual leave
- Employee discount
Quick apply
13h
Short-term Temporary Team Member
NEXT —Newcastle upon Tyne
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
13h
Security Officer
OCS Group —Newcastle upon Tyne
- £13.03 an hour
- Overtime
- Customer service
- In-person
- Communication skills
Quick apply
14h
Waiting Staff
Allard's —Tynemouth
- £12.71 an hour
- Weekend availability
- Organisational skills
- In-person
- Restaurant
- Employee discount
Quick apply
14h
Barista
Costa Limited —Ashington
- £13.12 - £14.12 an hour
- Part-time
- Serving
- Fast casual restaurant
- Cleaning
- Employee discount
14h
Telephone Operator
Station Taxis (Sunderland) Ltd —Sunderland
- Up to £15.34 an hour
- Full-time
- Computer literacy
- Data entry
- Typing
Quick apply
15h
Retail Adviser 35 hours/week - Metro Centre Experience
Vodafone —Gateshead
- £13.45 an hour
- Part-time
- Retail sales
15h
Retail Adviser 35 hours/week - Chester-Le-Street
Vodafone —Chester-le-Street
- £13.45 an hour
- Part-time
- Retail sales
15h
VacancyTitle: Laboratory Administration Assistant - Part Time (30 hours p/w)
Northumbrian Water/Essex & Suffolk Water —Horsley
- £20,124 - £23,676 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
16h
Customer Adviser
Newcastle Building Society —South Shields
- £25,469 - £28,026 a year
- Full-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
16h

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Customer Service Advisor

Barclays -
Sunderland

Apply Now

Job details

Permanent
3 hours ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
Microsoft Office Suite
Risk management
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Date live: 21/08/2026

Business Area: Barclays Payments Merchant Services

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000126322

Join Barclays as a Customer Service Advisor, where you’ll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we’re building a team of adaptable, skilled professionals who can deliver high-quality service across a range of customer needs. If you’re passionate about delivering great service and looking for a role where you can learn, grow and thrive, we’d love to hear from you.

The training will be on a full-time basis for the duration of 7 weeks.

Monday-Friday 9am-5pm.

To be successful as a Customer Service Advisor, you should have:

Experience in customer service (internal or external).
Ability to manage a high volume of customer queries without compromising quality.
Excellent communication skills, both written and verbal, with the ability to tailor your message.
Solid PC skills, including proficiency in Microsoft Office.

Some other highly valued skills may include:

A genuine desire to develop and progress your career.
Confidence in balancing personal, team and client commitments.
Strong time management skills, with the ability to prioritise in fast-paced, governed environments.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This is more than just a job, it’s a chance to build a career in a supportive, forward-thinking environment where your development is mapped and your growth is supported every step of the way.

This role is based in Sunderland, with a hybrid working model of working a minimum of 3 days per week in the office.

Purpose of the role

To address customer questions, concerns or requests while maintaining customer service expectations.

Accountabilities

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.
Management and maintenance of customer records and documentation to ensure accuracy.
Participation in training and development initiatives to improve customer skills, knowledge, and services.
Identification of industry trends and developments related to customer service to implement best practice in customer care.
Execution of escalation requests to the relevant team or senior management as required in a timely manner.
Execution of customer service activities through various communication channels including chat, email, and phone.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

jobs in morpeth, eng

Customer Service Advisor

Customer Assistant - Replenishment

RETAIL ASSISTANT - WEEKEND ONLY

RETAIL ASSISTANT

Team Member

Sales - New Look Trainee - (40 hours)

Vehicle Valeter

Apprentice

Front of House Staff

Senior Support Coordinator

Service Team Leader

Short-term Temporary Team Member

Security Officer

Waiting Staff

Barista

Telephone Operator

Retail Adviser 35 hours/week - Metro Centre Experience

Retail Adviser 35 hours/week - Chester-Le-Street

VacancyTitle: Laboratory Administration Assistant - Part Time (30 hours p/w)

Customer Adviser

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