Builder Work, Jobs in Mountsorrel, Lec (with Salaries)

Customer Service Manager
William Davis —Loughborough
- Full-time
- Microsoft Word
- Management
- In-person
- Sick pay
Quick apply
10d
Yard Operative
P&R Building Supplies —Loughborough
- Full-time
- Forklift
- Front desk
- In-person
Quick apply
8d
Part Time Trade Sales Assistant
Selco —Leicester
- £13.45 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Store Assistant
Toolstation —Loughborough
- £12.87 an hour
- Part-time
- Customer service
- Employee discount
2d
Picker & Loader
Selco —Leicester
- £13.15 an hour
- Full-time
- Customer service
- Forklift
- Employee assistance programme
- Employee discount
8d
General Builder
Fun Valley —Leicester
- £31,000 - £36,000 a year
- Full-time
- Carpentry
- Schematics
- Plumbing
- Free parking
Quick apply
Trainee Merchandiser
NEXT —Leicester
- £30,800 a year
- Full-time
- Google Suite
- Merchandising
- Data analysis skills
- Free parking
- Employee discount
Maintenance Electrician - Day Shift
BrettGroup —Mountsorrel
- Day shift
- Maintenance
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
Maintenance Welder / Fabricator - Days
BrettGroup —Mountsorrel
- Continuous improvement
- Free parking
- Annual leave
Quick apply
General Builder/Labourer
Nottingham Prestige Cleaning Service s —Nottingham
- £12.71 - £13.00 an hour
- Temporary
- Hybrid work
- Carpentry
- Organisational skills
- Power tools
Quick apply
Coach Builder / Accident Repairer / Painter
Arriva Midlands Limited —Derby
- £18.51 an hour
- Full-time
- Maintenance
- Annual leave
- Employee discount
Quick apply
14d
Multi skilled builder
Merisons Ltd —Coalville
- £15.00 - £17.90 an hour
- Overtime
- Customer service
- Construction experience
- In-person
- Annual leave
- Flexible schedule
Quick apply
1d
Maintenance Technician (Paint Plant) - Days & Afternoons
Caterpillar —Desford
- £37,900 - £42,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Annual leave
7d
Supply Chain Planning Assistant
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Continuous improvement
- Time management
- Annual leave
- Sick pay
Digital and AI Skills Manager
Loughborough University —Loughborough
- £47,389 a year
- Full-time
- Hybrid work
- University
- Training & development
- AI
Housebuilder Account Executive
BrettGroup —Mountsorrel
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Annual leave
Quick apply
4h
Test Booth Technicians x4
Caterpillar —Desford
- £28,969 - £30,450 a year
- Overtime
- Continuous improvement
- Travel
- Power tools
- Free parking
- Annual leave
14d
Architectural Technician
Bloor Homes —Swadlincote
- Full-time
- Hybrid work
- Computer literacy
- Employee discount
Sales Executive FULL TIME
William Hercock Limited —Oakham
- Full-time
- Business development
- In-person
- Leadership
- Employee discount
Quick apply
1d
Builders Labourer
CDS Burton ltd —Burton-On-Trent
- £110 - £120 a day
- Full-time
- Maintenance
- Cleaning
- Construction experience
Quick apply

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Customer Service Manager

William Davis -
Loughborough

Quick apply

Job details

Full-time
10 days ago

Benefits

On-site gym
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Driving Licence
Management
Inbound customer enquiry call handling
Appointment booking and call handling
Customer support
Customer interaction
Household contractor coordination
Communication skills
Time management

Full job description

William Davis Homes is a leading house builder constructing quality new homes for sale across the East and West Midlands. An exciting opportunity has arisen for an experienced Customer Service Manager to join its team.

Reporting to the Head of Customer Service, we are seeking an enthusiastic individual who is passionate about delivering exceptional customer service and upholding the quality and standards of William Davis Homes.

The Customer Service Manager is responsible for the day-to-day management of customer issues received. This is a responsive role, requiring excellent communication and troubleshooting skills to ensure customer issues are resolved in a timely manner and necessary resources are allocated to undertake work in customers’ homes where required.

Primary responsibilities include:

Management of customer communications - monitoring the customer services inbox and responding to telephone calls ensuring all correspondence is logged.
Carrying out customer home visits where required
Liaising with the NHBC and allocating any inspections as required
Providing feedback to internal departments to drive improvements and efficiencies
Appointment and diary management for contractors and customer service operatives
Maintaining a point of contact for the customer service operative for any technical/personal support required
Ensuring materials are available as required to facilitate remediation works
Completing weekly timesheets for customer service operatives
Managing timescales for customers for any remediation works, ensuring customers are kept fully informed throughout any process taking place in their home
Ordering materials for the customer service team, processing invoices as required and ensuring any contra-charges are notified to the commercial team
Ensuring data is being pulled and recorded correctly in Housebuilder system for all customer contact
Ensuring health and safety procedures for customer service operatives are followed and site regulations are adhered to

Key skills and competencies:

Passion to deliver exceptional customer service
Solution focussed with good troubleshooting skills
Strong written and verbal communication skills
Excellent organisational, planning and time management skills
Good IT skills including Excel and Word.
Good construction knowledge preferable but not essential
Previous experience in a similar role preferable
Driving license essential

In return this position offers a competitive salary and benefits package and the opportunity to join one of the region’s most longstanding and respected house builders.

Job Type: Full-time

Benefits:

Company pension
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

builder jobs in mountsorrel, lec

Customer Service Manager

Yard Operative

Part Time Trade Sales Assistant

Store Assistant

Picker & Loader

General Builder

Trainee Merchandiser

Maintenance Electrician - Day Shift

Maintenance Welder / Fabricator - Days

General Builder/Labourer

Coach Builder / Accident Repairer / Painter

Multi skilled builder

Maintenance Technician (Paint Plant) - Days & Afternoons

Supply Chain Planning Assistant

Digital and AI Skills Manager

Housebuilder Account Executive

Test Booth Technicians x4

Architectural Technician

Sales Executive FULL TIME

Builders Labourer

I want to receive the latest job alerts for builder in mountsorrel, lec

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