Customer support & client services Work, Jobs in Nettleham, Lin (with Salaries)

Pathway Co-ordinator
ADHD 360 —Lincoln
- £28,686.74 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
4h
Claims Handler
Barbon Group Ltd. —Lincoln
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
Facilities Co-Ordinator
OCS Group —Lincoln
- Monday to Friday
- Management
- English
- Travel
Quick apply
12d
Graduate SDR - Lincoln (HF1353751)
Flourish —Lincoln
- £30,000 - £45,000 a year
- Full-time
- No experience needed
- Business development
- Communication skills
Quick apply
Customer Retention Specialist
Listers —Lincoln
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Health & wellbeing programme
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
- Free parking
- Store discount
Contract Support
Dalkia —Lincoln
- Monday to Friday
- Microsoft Outlook
- Conflict management
- Organisational skills
- Employee assistance programme
- Employee discount
6h
Retail Relief Security Officer
Mitie —Lincoln
- £13.10 an hour
- Customer service
- Conflict management
- Communication skills
Construction Administrative Assistant
Belton Construction —Lincoln
- £13 - £15 an hour
- Full-time
- Google Suite
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
Receptionist
East Midlands Care Agency Services Ltd —Louth
- £13 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Data entry
- Free parking
- Store discount
Quick apply
2d
Administration Team Leader
Turning Point —Lincoln
- £31,188 - £36,486 a year
- Microsoft Office
- Administrative experience
- Team management
- Annual leave
6d
Business Development Representative
Forterro —Lincoln
- English
- Business development
- Analysis skills
Trainee Account Executive (HF135374312)
Flourish —Southwell
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Customer Services Team Leader
Reconomy Connect —Newark-on-Trent
- Full-time
- Training & development
- Leadership
- Communication skills
- Free parking
- Store discount
Sales Support Executive
Digital Space —Newark-on-Trent
- £26,325 a year
- Full-time
- CRM software
- Contracts
- Communication skills
- Free parking
Quick apply
2d
Catering Customer Service Assistant
ESS Compass —Lincoln
- £12.76 an hour
- Customer service
- Food service experience
- Cash handling
Branch Coordinator - Maternity Cover FTC
Conference Technologies, Inc. —Retford
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
Customer Service Assistant Supervisor
ESS Compass —Sleaford
- £13.26 an hour
- Full-time
- Customer service
- Cash handling
Paralegal (12-month secondment)
Barbon Group Ltd. —Lincoln
- Part-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
Customer Service & Office Administrator
DCR Electrical Ltd —Newark-on-Trent
- From £22,568 a year
- Overtime
- CRM software
- Hospitality
- Microsoft Outlook
- Free parking
Quick apply
6d

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Pathway Co-ordinator

ADHD 360 -
Lincoln

Quick apply

Job details

Permanent | Full-time
£28,686.74 a year
4 hours ago

Benefits

Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Car scheme

Qualifications

Care record keeping
Microsoft Word
Collaborate with healthcare professionals
Customer service call handling
Integration of care pathways
Microsoft Outlook
Inbound customer enquiry call handling
Clinical record keeping
Administrative support experience
Microsoft Office Suite
Patient service
Handling customer enquiries
Administrative experience
Outbound calling
Patient record updating
Managing patient records

Full job description

Join ADHD360 Revolution!

Role: Pathway Co-ordinator
Location:- Remote (with occasional travel to Lincoln for training/meetings/events
Salary: £28,686.74
Hours: 40 per week
Monday to Friday 9am - 5pm (Saturdays on a rota basis, with day off in the week)

About Keys Health

Keys Health is a division of Keys Group and is made up of ADHD360, Autism 360 and Mable.

ADHD360 and Autism 360 diagnose, treat and empower those living with Neurodiversity to unlock their potential and live brighter lives. Mable delivers a complimentary speech and language therapy that supports a range of communication challenges through schools and privately.

Our mission is simple (but mighty): to make neurodiversity something to celebrate, not hide. Help us make every patient’s journey the best it can be.

Job Summary:

As Pathway Co-ordinator (Autism360) you will play a vital role in supporting patients throughout the assessment journey. This position ensures that patients receive clear guidance, timely information and support, helping them understand each stage of the pathway. The role is responsible for administrative processes, coordinating communication between patients and clinicians, maintaining high‑quality documentation, whilst ensuring the overall smooth running of the autism pathway.

Essential Duties and Responsibilities:

Draft letters and formal documentation for GPs, clinicians and patients, ensuring accuracy and timely delivery in line with KPIs
Work collaboratively with clinicians to maintain robust documentation and ensure smooth progression for each patient
Manage and respond to inbound enquiries across various communication channels, including telephone and email and make outbound calls
Provide supportive information to help individuals navigate their assessment processes.
Support with sharing relevant documentation and information to help patients record and understand their clinical progress
Maintain consistent communication with clinical teams to ensure effective coordination of pathway activity
Provide reliable administrative support that enables clinicians to focus on delivering outstanding patient care
Upload SCR (Summary Care Record) documents accurately and in line with governance requirements
Work agilely across the front office functions to ensure smooth delivery of operations.
Review onboarding information for new patients to ensure accuracy, completeness, and readiness for clinical review (e.g., approving valid ID)
Be part of a team that delivers the Health Division culture and align with values.

Qualifications and Experience:

Strong understanding of administrative processes within healthcare, social care or a similar setting
Knowledge of patient pathways or experience supporting individuals through clinical settings
Understanding of confidentiality, data protection, and governance requirements, including safe handling of sensitive information (e.g., SCR documentation)
Demonstrated experience in a busy administrative or coordination role
Experience drafting professional letters, reports, or formal correspondence
Experience handling patient, client, or customer enquiries across multiple communication channels (e.g., telephone, email)
Experience working alongside clinical or multidisciplinary teams (MDTs)
Positive outlook and an ability to work well under pressure
Organisation skills and an ability to manage own workload
Competent and confident with computers but not limited to MS Office, Outlook, Word and Excel.
An ability to work on own initiative yet be a key part of a team

Benefits: -

33 days holiday (including bank holidays) plus the option to buy more with our purchase holiday scheme
Your birthday off, because nobody should work on their special day!
Enhanced pension contributions above the statutory minimum
Enhanced family-friendly benefits, including maternity, adoption, shared parental and paternity pay, plus paid fertility leave
Training & Development Opportunities, helping you grow your skills, confidence, and career
Flexible Working Approach, empowering you to balance work and life in a way that works best for you with remote or hybrid roles available
DBS check paid for by us
Electric Vehicle Scheme to help you make the switch to greener driving
Blue Light Card discounts
Medicash healthcare plan
Wellbeing support whenever you need it
Cycle to Work Scheme, making it easier (and more affordable) to get active, save money, and commute sustainably
My Staff Shop access, giving you exclusive discounts and savings on hundreds of top brands
Employee Assistance Programme offering confidential advice and support
12.5% discount on Keys Health services for you and your family
Exclusive use of our ADHD360 holiday home near Alton Towers for a fun-filled getaway
, plus paid fertility leave
Training & Development Opportunities, helping you grow your skills, confidence, and career
Flexible Working Approach, empowering you to balance work and life in a way that works best for you with remote or hybrid roles available
DBS check paid for by us
Electric Vehicle Scheme to help you make the switch to greener driving
Blue Light Card discounts
Medicash healthcare plan
Wellbeing support whenever you need it
Cycle to Work Scheme, making it easier (and more affordable) to get active, save money, and commute sustainably
My Staff Shop access, giving you exclusive discounts and savings on hundreds of top brands
Employee Assistance Programme offering confidential advice and support
12.5% discount on Keys Health services for you and your family
Exclusive use of our ADHD360 holiday home near Alton Towers for a fun-filled getaway
Company celebration events, because successes are worth celebrating together

Pay: £28,686.74 per year

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Lincoln LN2

Quick apply

Refine Your Search

customer support & client services jobs in nettleham, lin

Pathway Co-ordinator

Claims Handler

Facilities Co-Ordinator

Graduate SDR - Lincoln (HF1353751)

Customer Retention Specialist

Customer Services Executive

Contract Support

Retail Relief Security Officer

Construction Administrative Assistant

Receptionist

Administration Team Leader

Business Development Representative

Trainee Account Executive (HF135374312)

Customer Services Team Leader

Sales Support Executive

Catering Customer Service Assistant

Branch Coordinator - Maternity Cover FTC

Customer Service Assistant Supervisor

Paralegal (12-month secondment)

Customer Service & Office Administrator

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