Risk manager Work, Jobs in New Duston, Nth (with Salaries)

Customer Service & Administration Manager
Yusen Logistics (UK) —Northampton
- £54,490.81 a year
- Full-time
- Hybrid work
- Customer service
- English
- Continuous improvement
2h
Senior Product Manager
HMGCC —Milton Keynes
- £79,514 a year
- Overtime
- Mentoring
- Training & development
- Free parking
- Annual leave
Health & Wellbeing Manager
Northampton Saints Foundation —Northampton
- £35,000 - £38,000 a year
- Full-time
- Management
- Recruiting
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Senior Programme Manager - Defence
Lockheed Martin Corporation —Ampthill
- £89,500 - £111,000 a year
- Full-time
- Hybrid work
- Management
- Budgeting
- Communication skills
- Employee assistance programme
- Employee discount
Senior Employee Relations Manager
Booker Group —Wellingborough
- Microsoft Powerpoint
- Microsoft Outlook
- Management
- Employee assistance programme
- Employee discount
Quick apply
2d
Economic Crime Risk Manager
Barclays —Northampton
- Mentoring
- AI
- Leadership
6d
Quality and Risk Manager
Circle Health Group —Bedford
- Up to £60,000 a year
- Part-time
- Hospital
- Writing skills
- Training & development
- Employee discount
- Life insurance
Cluster Manager
Bleckmann Solutions UK Ltd —Corby
- £95,000 - £105,000 a year
- Full-time
- Continuous improvement
- Training & development
Quick apply
Estates Strategy Manager
Tove Learning Trust —Northampton
- £48,226 - £59,052 a year
- Full-time
- Travel
- Organisational skills
- Contracts
- Free parking
- Store discount
Quick apply
7d
Economic Crime Risk Manager - Product Review
Barclays —Northampton
- Team management
- Product management
- Leadership
6d
Senior Product Manager
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £79,514 a year
- Overtime
- Presentation skills
- Mentoring
- Training & development
- Free parking
- Annual leave
10d
Associate Brain Injury Case Manager
Adara Group Ltd —Northampton
- Part-time
- Hybrid work
- Case management
- Travel
- Organisational skills
Quick apply
8d
Repairs Officer
Civic Recruitment Limited —Kettering
- £39.50 an hour
- Full-time
- Supervising experience
- Project management
- Continuous improvement
Quick apply
Group Fire Risk Manager
City Plumbing —Crick
- Full-time
- Annual leave
- Employee assistance programme
Value Added Services Manager
Great Bear —Northampton
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
14d
Economic Crime Product Advisory Manager
Barclays —Northampton
- Team management
- Banking
7h
Contracts Manager
Octavius Infrastructure —Northampton
- Full-time
- Hybrid work
- Civil engineering
- Construction experience
- Leadership
- Annual leave
Team Leader
HM Courts & Tribunal Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Travel
- Annual leave
- Employee discount
15h
Health & Safety Manager
CAKEHEAD LIMITED —Wellingborough
- £45,000 - £57,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- In-person
Quick apply
3d
Continuous Improvement Practitioner
Warrens —Crick
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service & Administration Manager

Yusen Logistics (UK) -
Northampton

Apply Now

Job details

Permanent | Full-time
£54,490.81 a year
2 hours ago

Benefits

Company pension
Paid volunteer time

Qualifications

Employee relations case handling
Customer service
Stakeholder liaison
GCSE
Mentoring junior staff
English
Performance management
Continuous improvement
Team management
Mentoring
Employee performance appraisals
Management reporting
Professional development mentoring
Training & development
Business coaching
Leadership
Communication skills

Full job description

Job Ref

VTFSDC01542

City:

Northampton

Department

Contract Logistics

Salary

£54,490.81 + 10% bonus

Status

Full Time

Type

Permanent

About Yusen Logistics
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
www.yusen-logistics.com/

Role Overview
We are looking for a Customer Service & Administration Manager in our Sustainable Distribution Centre (SDC) in Northampton (NN7 2FR) to effectively oversee the administration and customer service functions within the site. Managing a team of 2 directs reports and 25 indirect reports, you will ensure high levels of customer service, procedure adherence and service level agreements are fully met.

Key Responsibilities

1. Customer Focus
a. Build and maintain relationships with senior internal and external stakeholders to ensure that the contract is managed in line with expectations/SLAs.
b. Ensure any escalated customer enquiries and queries are professionally responded to in a timely manner, communicating potential issues to Senior Management at the earliest opportunity.
c. Providing statistical analysis and performance reports as required, to accurately measure performance against established KPIs and other business performance information.
2. Compliance
a. Oversee the function to ensure all standard company and customer procedures are adhered to, reviewing and identifying opportunities to improve efficiency and accuracy and implementing change as appropriate.
b. Monitor costs in line with budgetary expectations, highlighting any realised or potential variations at the earliest opportunity.
3. Team Leadership
a. To ensure all team members receive the required level of training and development to succeed within their current and future roles, managing and monitoring levels of performance through the annual PDR process, objective setting and any other mechanisms as appropriate, providing appropriate levels of mentoring and support.
b. Ensure that departmental organisation charts and job descriptions are maintained and accurate.
c. Ensure all team members are aware of key business outcomes, processes and expectations, delivering all company communications in a consistent and timely manner, providing feedback as appropriate.
d. Promoting and supporting employee engagement activities, ensuring tangible outcomes are identified, implemented and measured.
e. Ensuring due attention is provided to employee welfare, identifying and signposting areas of support where necessary, ensuring functional arrangements are in place to protect the wellbeing of all employees.
f. Ensure all company procedures are managed in a consistent and fair manner, including but not exclusively holidays, PDR, absence, performance, disciplinary. Supporting with business investigations, disciplinary and grievance processes across the organisation as necessary
4. Health and Safety
a. Ensure all health and safety procedures are adhered to, including PPE, taking appropriate action where procedures are not being adhered to or could be improved.
b. Ensure all equipment checks are carried out in accordance with procedure, taking appropriate action to ensure a safe working environment for all employees.
c. Maintain and update site Risk Assessments, Safe, System of Work and working instructions.

What You Will Bring To The Role:

Good level of general education up to GCSE or equivalent level
Relevant demonstrable experience of managing a comparable Customer Service / Logistics Administration function.
Knowledge of logistics software or transport management systems
Growth and culture change mindset
Excellent Customer Service Skills
Good, strong communication skills
Highly organised
Ability to work under pressure and meet the deadlines
Excellent attention to detail
Good IT skills –MS office and excel.
Experience of working in a fast-paced environment.
Ability to work on own initiative as well as part of a team.
Ability to build relationships at all levels of the organization as well as clients
Coaching/mentoring skills.
Proficient level of general education including written English
Ability to withstand pressure and work to tight deadlines

What We Offer

Base salary of £54,490.81
Bonus (up to 10%)
Permanent Health insurance cover ( 40% of salary cover)
Pension scheme – 6 % matched employer contribution
Comprehensive private family health cover
25 days' holiday (excluding bank holidays)
5 days Volunteer Leave per year
Opportunity for Unpaid Leave
Up to 10 days international remote working*
Health cash plan
Critical Illness Cover
On Site Mental health First Aiders
MyStrength Wellbeing App
Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
Employee benefits i.e. Free eye test*, up to 25% off gym membership, high street vouchers
Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.
Tailored development and career opportunities

Why Join Us?
At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability, and collaboration.

We thank all applicants for their interest, however, only those under consideration will be contacted.

In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.

Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a ‘Disability Confident Committed’ employer.

Apply Now

Refine Your Search

risk manager jobs in new duston, nth

Customer Service & Administration Manager

Senior Product Manager

Health & Wellbeing Manager

Senior Programme Manager - Defence

Senior Employee Relations Manager

Economic Crime Risk Manager

Quality and Risk Manager

Cluster Manager

Estates Strategy Manager

Economic Crime Risk Manager - Product Review

Senior Product Manager

Associate Brain Injury Case Manager

Repairs Officer

Group Fire Risk Manager

Value Added Services Manager

Economic Crime Product Advisory Manager

Contracts Manager

Team Leader

Health & Safety Manager

Continuous Improvement Practitioner

I want to receive the latest job alerts for risk manager in new duston, nth

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