Delivery consultant Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Consultant - Conduct Risk Analyst
EY —Newcastle upon Tyne
- Analysis skills
- Financial services
- Communication skills
- Employee discount
Progression Coach
Reed In Partnership —Newcastle upon Tyne
- £29,000 - £30,000 a year
- Full-time
- Spanish
- Experience working with individuals with disabilities
- Customer service
- Annual leave
- Flexible schedule
11d
Presales Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- AI
- Employee assistance programme
- Employee discount
Quick apply
Sales Consultant
Arnold Clark —Birtley
- £40,000 - £45,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Admin Team Leader
ICON UK —Newcastle upon Tyne
- Full-time
- Administrative experience
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Contact Consultant
Aberdein Considine —Newcastle upon Tyne
- Computer literacy
- Computer skills
- Negotiation
Geoenvironmental Consultant
Evan Craig —Newcastle upon Tyne
- Hybrid work
- Business development
- Communication skills
Project Support - Data centres (Site Based)
Arcadis —Newcastle upon Tyne
- Continuous improvement
- SharePoint
- Communication skills
13d
Senior Consultant, Project Management Office (PMO) - UKFS Consulting Service Delivery
EY —Newcastle upon Tyne
- Writing skills
- Analysis skills
- Mentoring
- Employee discount
10d
Contracts Manager
Milburn Construction Ltd —Cramlington
- £60,000 - £75,000 a year
- Full-time
- Civil engineering
- Continuous improvement
- Contracts
Quick apply
4d
Consultant, Project Management Office (PMO) Analyst - UKFS Consulting Service Delivery
EY —Newcastle upon Tyne
- Writing skills
- Analysis skills
- Organisational skills
- Employee discount
10d
Senior Consultant (Value Communications & Market Access)
Maverex Limited —Newcastle upon Tyne
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Doctoral degree
- Free parking
- Paid training
Quick apply
Leasehold Property Manager
Department for Work and Pensions —Benton
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Research
- Analysis skills
- Annual leave
- Employee assistance programme
7d
Project Coordinator
CrowdHouse Energy Ltd —Newcastle upon Tyne
- £25,500 - £27,500 a year
- Full-time
- Microsoft Outlook
- Inventory control
- Engineering
- Annual leave
Quick apply
Procurement Consultant
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Extra Works Manager
OCS Group —Newcastle upon Tyne
- Monday to Friday
- Management
- Project management
- Quality control
Quick apply
1d
Consultant - Financial Crime Analyst
EY —Newcastle upon Tyne
- Analysis skills
- Mentoring
- Financial services
- Employee discount
Sales Consultant
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Business development
- Communication skills
- Flexible schedule
Permanent Recruitment Consultant
Nurses UK —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Business development
- Mentoring
- Communication skills
Quick apply

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delivery consultant jobs near newcastle upon tyne, eng

Support Specialist

Ion Industries -
Newcastle upon Tyne

Apply Now

Job details

Full-time

Benefits

Annual leave

Qualifications

Client engagement
Continuous improvement
Customer support
Customer interaction
Application support
Root cause analysis

Full job description

Location:

Newcastle-Upon-Tyne

We're looking for a driven and exciting Sage Intacct Support Specialist.

This role is no longer available.

ION is the UK’s leading Sage Intacct for Education (SIFE) Partner and have been helping MATs and colleges to transform their finance and procurement operations, whilst providing insights that will drive efficiencies and enable investment in outcomes.

If you’re passionate about supporting clients, have a deep understanding of how finance teams operate, and thrive on building innovative solutions to solve real-world challenges, then we’d love to hear from you!

What is the role?

Our consultants and specialists design and implement Sage Intacct, a market leading Cloud Accounting system, primarily into the education sector, but also into a number of verticals, using their experience to provide award winning implementations, project delivery and support to our ever growing list of clients.

As part of our experienced Support Team, you will work with our Sage customers to support them in the day to day operations of using the product, ensuring they continuously and consistently achieve the benefits, efficiencies and insights into their business.

What will I do?

You will receive, prioritise and plan solutions to issues and problems that are raised by our customers.
You will work with the project Delivery team to ensure that the appropriate responses are communicated to resolve the issues is agreed and booked to resolve the issues in a timely manner.
You will ensure that your responses meet all service level agreements, raising concern to the head of support if you feel there could be a breach.
You will work with our consultants and specialists in performing root cause analysis and resolution to issues communicating responses and updates to clients in a timely and professional manner.
You will be responsible for updating or supporting assets, including knowledge articles, community posts and training videos, ensuring that they are up to date and relevant.
You will work with our key product partners to ensure that anything beyond the first or second level support we provide to our customers is raised, organised and tracked to a speedy resolution with our partner support teams
You will continuously evolve our support processes and systems, contributing to improve departmental efficiencies, to ensure they provide the client with a seamless and informative support experience.
You will be responsible for understanding your areas of self-improvement, not only around your supported products, but also areas that could be of benefit to the support team or the wider business.
You will maintain a good relationship with our clients, understanding areas that they require further assistance with, or modules or training that may benefit them.
Taking ownership of any queries while colleagues are on annual leave, making sure that SLAs are met and that there is no reduction in customer satisfaction.

‍What will I learn?

You will learn the appropriate methods to manage and service our product solutions to our customers
You will be provided with exposure on all of the products we deliver at ION and how we design, build and implement them for the benefit of our customers
You will be given training and support to pass the Sage Intacct Implementation certification.
You will learn effective methods of resource management and utilisation in the execution of support in a resource managed company.
You will learn about many different clients and how their businesses work as well as gaining exposure to the education vertical, as well as other business types, such as Non Profit and Construction.

Benefits

We offer a competitive salary, 25 days holiday, flexi-hours, child-care scheme, a fantastic work environment and your birthday off!

This is a hybrid role and will require 3 days a week in our Newcastle office

Not only that, but you will play a critical role in our rapidly growing organisation, working with some of the most in-demand technologies in the world.

But for us, the main benefit is being part of a growing, ambitious and social team, whilst having fun along the way.

Apply

If you would like to join ION then we’d love for you tocontact us. Please email your CV to [email protected].

Apply Now

Refine Your Search

delivery consultant jobs in newcastle upon tyne, eng

Support Specialist

Consultant - Conduct Risk Analyst

Progression Coach

Presales Consultant

Sales Consultant

Admin Team Leader

Customer Contact Consultant

Geoenvironmental Consultant

Project Support - Data centres (Site Based)

Senior Consultant, Project Management Office (PMO) - UKFS Consulting Service Delivery

Contracts Manager

Consultant, Project Management Office (PMO) Analyst - UKFS Consulting Service Delivery

Senior Consultant (Value Communications & Market Access)

Leasehold Property Manager

Project Coordinator

Procurement Consultant

Extra Works Manager

Consultant - Financial Crime Analyst

Sales Consultant

Permanent Recruitment Consultant

I want to receive the latest job alerts for delivery consultant in newcastle upon tyne, eng

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