Technology infrastructure & security Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
11d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Junior Infrastructure Engineer
Giacom —Prudhoe
- Hybrid work
- Mentoring
- IT
- Annual leave
Quick apply
7d
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
Technical Assurance Officer
ArvatoConnect —Newcastle upon Tyne
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
2d
Cloud Infrastructure Engineer - AWS
Giacom —Prudhoe
- £45,000 - £49,000 a year
- DevOps
- AWS
- Scripting
- Annual leave
Quick apply
Cybersecurity Consultant / Concierge Security Engineer 2
Arctic Wolf —Newcastle upon Tyne
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance programme
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
Senior Manager – IT Infrastructure
Northumberland County Council —Morpeth
- £63,785 - £67,581 a year
- Contracts
- IT
- Leadership
- Annual leave
Quick apply
13d
Infrastructure & Operations Engineer
Piramal Healthcare UK Limited —Morpeth
- Oracle
- Windows
- APIs
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
Cloud / DevOps Engineer - RBC Cloud, Wealth Management Infrastructure Engineering (London or Newcastle)
Royal Bank of Canada —Newcastle upon Tyne
- Full-time
- Azure
- Financial services
- Communication skills
Security Officer
ABM UK —Cramlington
- £13.27 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply
Cyber Security Operations Lead
NRG —Newcastle upon Tyne
- Computer networking
- Organisational skills
- Communication skills
Network Engineer
Aspire Technology Solutions —Gateshead
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- Computer networking
- Free parking
- Annual leave
Quick apply
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
CCTV Engineer
Johnson Controls —Newcastle upon Tyne
- Full-time
- Customer service
- Bachelor's degree
- Driving
2d
Senior Penetration Tester - CTM
Instil —Newcastle upon Tyne
- Full-time
- Windows
- Scripting
- Computer networking
- Employee assistance programme
AWS DevOps Engineer
Scrumconnect Consulting —Newcastle upon Tyne
- £450 - £500 a week
- DevOps
- AWS
- Travel
Security Consultant - H&PS
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer networking
- IT

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technology infrastructure & security jobs near newcastle upon tyne, eng

IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year
11 days ago

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Windows
Technical support
Microsoft Office
Firewall
Computer hardware
IT support
Mac OS
ServiceNow
Linux
Communication skills
Help desk
Network Security
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Did you use AI to create your CV and/or Application?

Work Location: In person

Quick apply

Refine Your Search

technology infrastructure & security jobs in newcastle upon tyne, eng

IT Support Technician

Service Desk Consultant - 2nd Line (Infrastructure)

Junior Infrastructure Engineer

Infrastructure and Network Engineer

Technical Assurance Officer

Cloud Infrastructure Engineer - AWS

Cybersecurity Consultant / Concierge Security Engineer 2

3rd Line Network Support Engineer

Senior Manager – IT Infrastructure

Infrastructure & Operations Engineer

Platform Engineer

Cloud / DevOps Engineer - RBC Cloud, Wealth Management Infrastructure Engineering (London or Newcastle)

Security Officer

Cyber Security Operations Lead

Network Engineer

Service Desk Consultant - 2nd Line (Infrastructure)

CCTV Engineer

Senior Penetration Tester - CTM

AWS DevOps Engineer

Security Consultant - H&PS

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