Support specialist Work, Jobs in Newmarket, Sfk (with Salaries)

Technical Support Agent
POP Telecom —Newmarket
- From £26,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Administrator
Active Care Group —Newmarket
- £28 - £30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Quick apply
9d
Specialist Support Assistant
justteachers —Girton
- £98 - £115 a day
- Full-time
- Childcare
- Working with children
- In-person
Quick apply
General Porter - Newmarket Hospital
West Suffolk NHS Foundation Trust —Newmarket
- £25,272 a year
- Part-time
- Customer service
- Communication skills
4d
Customer Support Specialist (Apprenticeship)
Beyond Co —Newmarket
- £16,640 - £26,500 a year
- Full-time
- Hybrid work
- APIs
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
10d
Client Support Specialist
Ultrasound Direct Ltd —Cambridge
- £24,420 - £26,000 a year
- Part-time
- Customer service
- Administrative experience
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
4d
Learning Support Assistant
On Track Education —Mildenhall
- £26,440 a year
- Full-time
- Childcare
- Driving
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Self-Employed Tutor - Alternative Provision
Sentio Inclusive Ltd. —Newmarket
- £35 - £40 an hour
- Mentoring
- In-person
- Communication skills
Quick apply
Personal Progress Tutor
Eastern Education Group —Bury St. Edmunds
- £23,730 - £25,720 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Customer Service Sales Support Specialist
Kalsec —Mildenhall
- Hybrid work
- CRM software
- Customer service
- Salesforce
Quick apply
Specialist Learning Support Mentor
Cambridge Regional College —Cambridge
- £21,918 - £33,160 a year
- Part-time
- Organisational skills
- Free parking
- Employee discount
HR Advisor (Training) | Operations Group | Human Resources | LMB 2551
UK Research and Innovation (UKRI) —Cambridge
- £30,512 - £36,495 a year
- Full-time
- Oracle
- Doctoral degree
- Computer literacy
Critical Care Transport Assistant
St John Ambulance —Cambridge
- £29,375 a year
- Overtime
- Driving
- Employee assistance programme
- Employee discount
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
10d
Fundraising Database Administrator
St Nicholas Hospice Care —Bury St. Edmunds
- £26,319.76 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Annual leave
- Sick pay
Quick apply
3d
Intelligence Manager
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Hybrid work
- English
- AI
- Annual leave
2d
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Merchandising
- In-person
- Free parking
- Annual leave
Quick apply
4d
School Counsellor/Wellbeing Support
North Cambridge Academy —Cambridge
- £27,535 a year
- Part-time
- Master's degree
- Classroom experience
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Academic Quality and Enhancement Administrator
CATS Global Schools —Cambridge
- £35,000 - £45,000 a year
- Bachelor's degree
- Communication skills
- School
- Employee assistance programme
- Referral programme
Global Employment and Mobility Specialist
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Hybrid work
- Continuous improvement
- Contracts
- Communication skills
- Annual leave

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Technical Support Agent

POP Telecom -
Newmarket

Quick apply

Job details

Permanent | Full-time
From £26,000 a year

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Technical support
IT support
Organisational skills
Telecommunication
Customer support
Communication skills

Full job description

Technical Support Advisor
Full-Time | Permanent | Office-Based

Job Overview

We are looking to recruit a motivated Technical Support Advisor to join our expanding telecoms team.

This is a full-time, permanent, office-based position suited to someone who is confident speaking with customers, comfortable using systems, and genuinely interested in developing technical knowledge within broadband and telecoms support.

Technical training will be provided, so previous telecoms experience is beneficial but not essential. However, the role would suit someone who enjoys understanding how things work, has an interest in technology, and is keen to develop practical troubleshooting skills in a customer support environment.

The role will involve helping customers with broadband, Wi-Fi, router, and connectivity issues, carrying out checks across internal systems and supplier portals, reviewing service information, and progressing the correct actions to support resolution.

This is a strong opportunity for someone with a logical mindset, good communication skills, and a genuine interest in building technical confidence within a specialist area of telecoms support.

Responsibilities

Deliver a high standard of technical support and customer service in a professional and efficient manner
Speak with customers by phone and email to diagnose broadband, Wi-Fi, router, and connectivity issues
Troubleshoot service problems in a clear, structured, and customer-friendly way
Carry out line, router, service, and account checks using internal systems and supplier portals
Help identify whether issues relate to Wi-Fi setup, equipment, service faults, line problems, or customer-side configuration
Raise, monitor, and progress faults, supplier actions, and internal tasks where required
Guide customers through basic technical steps in a calm and understandable manner
Handle minor customer service or basic administrative tasks, usually where they support the investigation or resolution of a technical issue
Accurately record customer contact, technical findings, actions taken, and next steps
Follow internal processes carefully to ensure issues are handled consistently and correctly
Build technical knowledge through training, practical experience, and day-to-day exposure to telecoms systems and support processes
Support the smooth handling of technical queries, faults, and service-related actions within the team
Contribute positively to the wider business and maintain a professional approach at all times

What We’re Looking For

Strong communication skills and a professional telephone manner
A genuine interest in technology and technical problem-solving
A logical and methodical approach to diagnosing issues
Confidence using systems, portals, and support tools
The ability and willingness to learn technical processes through training and practical experience
Good attention to detail and the ability to keep accurate records
The ability to remain calm and helpful when dealing with frustrated or confused customers
A proactive attitude and willingness to take ownership of issues
Reliability, professionalism, and good organisational skills
The ability to attend the office independently and consistently

We are interested in finding someone with the right attitude, communication skills, technical curiosity, and willingness to learn.

What We Offer

A full-time, permanent role within a growing telecoms company
Office-based work within a supportive team environment
Full technical training and ongoing support
Free on-site parking
Employee discount
Genuine opportunities for growth within the business
The opportunity to build practical knowledge of broadband services, Wi-Fi troubleshooting, supplier systems, fault diagnostics, and telecoms support processes

This is an excellent opportunity for someone who enjoys problem-solving, has an interest in technology, and wants to develop into a confident technical support professional within the telecoms industry.

Pay: From £26,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support specialist jobs in newmarket, sfk

Technical Support Agent

Administrator

Specialist Support Assistant

General Porter - Newmarket Hospital

Customer Support Specialist (Apprenticeship)

Client Support Specialist

Learning Support Assistant

Self-Employed Tutor - Alternative Provision

Personal Progress Tutor

Customer Service Sales Support Specialist

Specialist Learning Support Mentor

HR Advisor (Training) | Operations Group | Human Resources | LMB 2551

Critical Care Transport Assistant

Service Support Specialist

Fundraising Database Administrator

Intelligence Manager

Buying & Merchandising Admin Assistant

School Counsellor/Wellbeing Support

Academic Quality and Enhancement Administrator

Global Employment and Mobility Specialist

I want to receive the latest job alerts for support specialist in newmarket, sfk

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