Senior process Work, Jobs in Normanton, Wyk (with Salaries)

Senior Breakdown Controller
Kelling Group Limited. —Normanton
- £31,500 a year
- Monday to Friday
- Team management
- Organisational skills
- Training & development
- Life insurance
- Referral programme
Quick apply
Veterinary Care Assistant - Front of house
Chantry Vets —Wakefield
- Up to £12.71 an hour
- Weekend availability
- Travel
- Data entry
- Front desk
- Free parking
- Annual leave
Quick apply
Account Manager
Think B2B Marketing Limited —Wakefield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Analytics
- Free parking
- Life insurance
Quick apply
9d
Head of Executive Office
StepChange —Leeds
- £60,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Leadership
Quick apply
Project Co-Ordinator (Hyperscale)
SpliceGroup Europe Limited —Drighlington
- From £35,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Gym membership
- Sick pay
Quick apply
5d
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
Quick apply
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Work from home
- Employee assistance programme
Quick apply
Head of Operations
SHINE: Support and Help IN Education —Leeds
- £55,000 a year
- Part-time
- Hybrid work
- Team management
- Travel
- Contracts
Quick apply
11d
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Operations Manager
Hartwell Manufacturing Ltd —Ossett
- Full-time
- Continuous improvement
- In-person
- Manufacturing
Quick apply
Estates Manager
Pathfinder Multi Academy Trust —Hull Road
- £45,045 - £50,853 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
- Free parking
- Health & wellbeing programme
Quick apply
9d
Compliance Manager
Torque —Leeds
- Up to £45,000 a year
- Full-time
- Organisational skills
- Contracts
- In-person
- Free parking
- Referral programme
Quick apply
Head of Operations
AK Fire Protection Ltd —Rotherham
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Continuous improvement
- Organisational skills
Quick apply
4d
Vehicle Damage Assessor
Gemini Accident Repair Centres —Pontefract
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
Head of Property Services (Responsive)
Incommunities —Bradford
- £85,080 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
1d
HR Systems Apprentice
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Maths
- Organisational skills
- Time management
- Employee discount
Operational Support Grade - HMP New Hall (Prison Support Role)
Ministry of Justice —Wakefield
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Chief Experience Officer
Mid Yorkshire Teaching NHS Trust —Wakefield
- Full-time
- Continuous improvement
- AI
- Leadership
12d
Operational Support Officer
HM Courts & Tribunal Service —York
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d
Health and Safety Manager
Moran Logistics —Leeds
- £45,000 - £50,000 a year
- Full-time
- Conflict management
- Warehouse experience
- Computer skills
- Free parking
Quick apply

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Senior Breakdown Controller

Kelling Group Limited. -
Normanton

Quick apply

Job details

Fixed term contract
£31,500 a year

Benefits

Cycle to work scheme
Company pension
Life insurance
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Purchase order creation
Team management
Organisational skills
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Communication skills

Full job description

Senior Breakdown Controller

Normanton

Working hours: Mon – Fri, 8am – 5pm.

Job Function: We are seeking a highly skilled and experienced Senior Breakdown Controller to lead our team of breakdown controllers. The ideal candidate will be responsible for managing a team that handles inbound breakdown and repair calls/emails, dealing with emergency breakdowns, organising repairs, and ensuring efficient and effective resolution of all breakdown incidents. This role requires strong managerial skills, a deep understanding of repair processes, and the ability to maintain high standards of customer service.

Reporting to: Technical & Breakdown Manager

Liaising with: Operations team, Head Office staff, Customers, External Engineers & Suppliers, LOLER and Maintenance manager.

Responsibilities:

Lead a team of breakdown controllers while maintaining current workload

Handle inbound breakdown and repair calls/emails, coordinating immediate responses to emergency breakdowns.

Arrange and oversee necessary repairs, raising and approving Purchase Orders (POs) for invoices related to the work.

Maintain regular communication with customers, providing updates and ensuring satisfaction.

Track and chase open breakdowns and repairs, reducing vehicle downtime and driving repair times.

Determine when repairs should go through warranty or Repair & Maintenance contracts.

Conduct regular one-on-one meetings (121's) with team members, providing quality checks, feedback, and coaching.

Ensure adherence to quality standards and continuous improvement of team performance.

Any other ad-hoc duties.

Requirements:

Proven experience in breakdown and repair management.

Strong leadership and managerial skills with the ability to coach and develop a team.

Excellent organisational and communication skills.

Knowledge of warranty and Repair & Maintenance contract processes.

Ability to handle high-pressure situations and make quick decisions. *The Company reserves the right to amend your job description in the line with the changing demands of the business. *Candidates must be eligible to live and work in the UK.

Benefits:

25 days holiday plus bank holidays per year

Birthday off

Life Insurance (2.5x annual salary)

Company Referral Scheme (up to £1000 awarded)

Company Cycle to Work Scheme – we buy the bike and you pay us back saving your NI

Long Service Award – gifts, hampers, vouchers and more for long service

Enhanced Company Pension Scheme (up to 5%, and via salary sacrifice where applicable)

Medicash is our Healthcare Cash Plan (including access to virtual GP, and discounted prices at selected retailers and gyms)

Learning & Development culture (professional qualifications, access to apprenticeships and more)

Quick apply

Refine Your Search

senior process jobs in normanton, wyk

Senior Breakdown Controller

Veterinary Care Assistant - Front of house

Account Manager

Head of Executive Office

Project Co-Ordinator (Hyperscale)

Senior Operations Manager

Business Development Manager

Head of Operations

Responsive Repairs and Voids Senior Service Manager

Operations Manager

Estates Manager

Compliance Manager

Head of Operations

Vehicle Damage Assessor

Head of Property Services (Responsive)

HR Systems Apprentice

Operational Support Grade - HMP New Hall (Prison Support Role)

Chief Experience Officer

Operational Support Officer

Health and Safety Manager

I want to receive the latest job alerts for senior process in normanton, wyk

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