Customer support representative Work, Jobs in Northampton, Eng (with Salaries)

Customer Service Representative
RH COMMERCIAL VEHICLES —Northampton
- Up to £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
6d
Enthusiastic Marketing Staff – Immediate Start
Uk Energy Saving Network Ltd —Northampton
- £25,420.00 - £72,594.73 a year
- Part-time
- Bilingual
- Customer service
- In-person
- Flexible schedule
Quick apply
7d
Customer Representative - Northampton Duston
Nationwide Building Society —Northampton
- From £26,500 a year
- Part-time
- Banking
5d
Operational Support Officer
HM Courts and Tribunals Service —Northampton
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
13d
Operational Support Officer
HM Courts & Tribunal Service —Northampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
13d
Retail Sales Advisor - Northampton *New Store Opening*
Oak Furnitureland —Northampton
- £45,000 - £50,119 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Property Coordinator
Northampton Roman Catholic Diocese —Northampton
- £35,000 - £36,000 a year
- Full-time
- Customer service
- Databases
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Dental Sales Representative
IQVIA —Northampton
- Full-time
- Business development
- Communication skills
- Employee discount
- Gym membership
Administration Specialist
DSV —Northampton
- Full-time
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
8d
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Consumer Sales Representative (m/f/d)
Unora GmbH —Northampton
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
Senior Client Funds Officer
North Northamptonshire Council —Kettering
- £34,434 a year
- Customer service
- Travel
- Employee assistance programme
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Success Consultant, Remote
Oxford University Press —Kettering
- Remote
- CRM software
- Data analysis skills
- Organisational skills
- Employee discount
6d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Warehouse Operator-AM
DSV —Northampton
- Full-time
- Computer literacy
- English
- Data entry
- Annual leave
- Employee discount
13d
Internal Sales Executive
Moorgate Finance T/A MBN —Towcester
- £27,000 - £30,000 a year
- Full-time
- Accounting
- Computer skills
- In-person
- Employee discount
- Gym membership
Quick apply
23h
Customer Service Representative
Coventry University —Milton Keynes
- £30,879 - £33,301 a year
- Full-time
- CRM software
- Presentation skills
- Annual leave
- Employee discount
12h
Customer Service Representative
AMI-CON —Towcester
- £24,000 a year
- Full-time
- CRM software
- Customer service
- Data entry
- Free parking
Quick apply
Customer Advisor - TradePoint
B&Q —Wellingborough
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
5h

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customer support representative jobs near northampton, eng

Customer Service Representative

RH COMMERCIAL VEHICLES -
Northampton

Quick apply

Job details

Full-time
Up to £31,000 a year
6 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Vehicle service booking
Customer service
Computer literacy
GCSE
Internal department liaison
English
Customer support
Customer interaction
Communication skills
A Level
Add-on sales

Full job description

Service Specialists Wanted | £31,000 a year

Location: Northampton

Salary: Competitive

Hours: Full Time,

Are you passionate about delivering top-notch customer service and want to develop your career with one of the UK’s leading commercial vehicle dealerships? Join us as a Customer Service Representative and gain valuable experience while working towards a recognised qualification.

This is an exciting opportunity to immerse yourself in the fast-paced world of commercial vehicles. You’ll get hands-on experience, learn from industry experts, and play a vital role in ensuring our customers have an outstanding experience, every time.

Why join us…

Career Progression – Unlock new opportunities with leadership training and professional development.
25 Days Holiday + Bank Holidays. We’re all about ensuring our team achieves the best work-life balance. It boosts mental health and increases motivation.
Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
Enhanced Maternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced maternity pay so you can focus on your time with your family.
Enhanced Paternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced paternity pay so you can focus on your time with your family.
Holiday Sell Back: Not going to use all your time off? We offer a holiday sell-back scheme, so if you don’t use it, you won’t lose out on the pay.
Boost your health - Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
Positive Work Environment: Join a supportive team that works together to deliver the best experience for our customers.
Extra Benefits! Enjoy recently renovated facilities, designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.

The Challenge…

Customer Interaction: Be the main point of contact for service customers, greeting them courteously, understanding their needs, and ensuring smooth processes.
Workshop Coordination: Manage the scheduling and maintenance of customer service plans, working closely with the Workshop Controller to optimise workflow.
MOT & Maintenance: Schedule and confirm MOTs, planned, and unplanned work in compliance with DVSA requirements.
Quotes & Authorisations: Prepare accurate quotes, secure customer approval before work begins, and ensure job cards for technicians are precise.
Upsell Opportunities: Proactively promote additional products and services, highlighting their benefits in a professional manner.
Customer Updates: Provide timely, accurate updates on service progress.
Admin Support: Handle all necessary admin tasks and ensure all work is logged according to manufacturer guidelines.

Hours:

Alternating shifts

Mon - Fri: 08:00 - 17:15

As a customer service representative, your key responsibilities will include:

Customer Engagement: Act as the primary contact for service department customers, delivering exceptional service and addressing their needs.
Service Scheduling: Coordinate customer service appointments with the service team and workshop controller, ensuring timely and efficient scheduling.
Maintenance Oversight: Verify vehicle maintenance intervals and ensure accurate planning for service needs.
Customer Interaction: Greet customers professionally, understand their requirements, and facilitate smooth service processes.
Workshop Efficiency: Collaborate with the Workshop Controller, and Service Advisors to optimise workshop capacity and productivity
Sales Opportunities: Proactively promote products and services, highlighting benefits to customers.
Accurate Documentation: Ensure job card instructions are precise for technicians and invoicing teams.
Administrative Support: Manage required administrative tasks efficiently, including coordinating with dealer-point managers and workshop supervisors.
Warranty Assistance: Support the Warranty and Contracts Manager with queries and documentation while adhering to warranty and contract procedures.

What we are looking for:

Commercial Vehicle Dealership Experience: If you have previous vehicle dealership experience, you’ll fit right in!
Exceptional Communication Skills: You’ll be talking to customers regularly, so being friendly, approachable, and clear is key.
Attention to Detail: You’ll be handling important invoices and customer data, so accuracy is vital.
Computer Skills: A good knowledge of Microsoft Word, Excel, and Outlook applications and solid computer literacy skills.
Team Player: RH Commercial Vehicles thrives on collaboration. You’ll work closely with other departments to ensure smooth operations.
Experience in Customer Service: Previous experience in a similar role, but we are willing to train the right person with the right attitude.

You’ll Really Hit the Ground Running if:

One Linke experience is an advantage

Who are RH Commercial Vehicles?

We are an award-winning company with a strong reputation for delivering top-quality commercial vehicles and unparalleled customer service. Our team is the heart of everything we do, and we are looking for people who share our passion for excellence.

Equal Opportunities Statement

We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.

Ready to drive your career forward? Apply today!

Job Type: Full-time

Pay: Up to £31,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Experience:

Customer service: 3 years (required)
automotive industry: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support representative jobs in northampton, eng

Customer Service Representative

Enthusiastic Marketing Staff – Immediate Start

Customer Representative - Northampton Duston

Operational Support Officer

Operational Support Officer

Retail Sales Advisor - Northampton New Store Opening

Property Coordinator

Dental Sales Representative

Administration Specialist

Account Support Coordinator

Consumer Sales Representative (m/f/d)

Senior Client Funds Officer

JUNIOR SALES ADVISOR

Customer Success Consultant, Remote

Trainee Customer Service Representative (CSR)

Warehouse Operator-AM

Internal Sales Executive

Customer Service Representative

Customer Service Representative

Customer Advisor - TradePoint

I want to receive the latest job alerts for customer support representative in northampton, eng

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