Services analyst Work, Jobs in Northampton, Eng (with Salaries)

Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
9h
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
7h
Data Analyst
Billing Finance —Northampton
- £35,000 - £45,000 a year
- Hybrid work
- Databases
- Employee assistance programme
Technology Business Analyst
Complii —Northampton
- Full-time
- Remote
- Agile
Quick apply
Customer Targeting Analyst
Barclays —Northampton
- Communication skills
- Banking
Reward Specialist
Marshall Motor Group —Milton Keynes
- £40,000 - £50,000 a year
- Monday to Friday
- Analysis skills
- Communication skills
- Analytics
- Annual leave
- Employee discount
Quick apply
Assistant Analyst - GLP
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
Know Your Customer (KYC) Team Lead/ SME
Barclays —Northampton
- Microsoft Powerpoint
- Continuous improvement
- Team management
Quality & Technical Manager – Asbestos Consultancy
Acorn Analytical Services —Northampton
- £50,000 - £60,000 a year
- Full-time
- Up to 50% travel
- Quality control
- Travel
- Annual leave
- Work from home
Quick apply
Seed Analyst
Agrii —Finmere
- £30,000 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Quality control
- Free parking
- Referral programme
Quick apply
7d
Credit Risk Analyst
Billing Finance —Northampton
- £35,000 - £45,000 a year
- Hybrid work
- Communication skills
- Analytics
- Employee assistance programme
Siemens Teamcenter Administrator
Wabtec —Northampton
- Full-time
- Continuous improvement
- Travel
- Communication skills
Quick apply
Staff - Observatory Analyst
Northamptonshire Police —Wellingborough
- £38,094 - £46,920 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
3d
Technical Support Analyst
S4labour Ltd —Banbury
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Hotel
- Analysis skills
- Free parking
- Work from home
Quick apply
8d
Business Analyst
Network Rail —Milton Keynes
- £35,582 - £43,400 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Free parking
- Annual leave
12d
Supplier & Contract Analyst (Fixed Term Contract)
West Northamptonshire Council —Northampton
- £34,203 - £37,067 a year
1d
Implementation Analyst
Kinetic Software —Milton Keynes
- £32,000 a year
- Hybrid work
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
LC MS Analyst
Tetra Tech —Bedford
- Monday to Friday
- Laboratory experience
- Bachelor's degree
- Time management
Field Services Coordinator
ImServ —Milton Keynes
- Data analysis skills
- Computer skills
- Communication skills
- Annual leave

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Fraud Analyst

FIS Global -
Milton Keynes

Apply Now

Job details

Full-time
£12.71 an hour

Benefits

Free parking
Paid training
Cycle to work scheme
Annual leave
Company pension
Canteen
Bereavement leave
Life insurance
Sick pay
On-site parking

Qualifications

Customer service call handling
Report writing
Report generation
Computer literacy
Data analysis skills
Organisational skills
Computer skills
Customer interaction
Fraud prevention and detection
Outbound calling
Communication skills

Full job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Do you have a keen eye for detail? Are you passionate about seeking the best outcome for customers? Are you empathetic and able to calm people in distress?

We are currently hiring for a number of roles. We are seeking pragmatic, enthusiastic, determined Fraud Analysts to join our dynamic team based at a contact centre. This role will see the right candidate utilising state of the art fraud detection systems to harvest information, analysing customer accounts for signs of fraud, and obtaining information to reach the appropriate outcome.

All training for this role is provided on-site, we just need individuals with a strong understanding of customer services, with a can-do attitude and a willingness to learn.

Hourly rate: £12.71

Now offering an unsociable hour's allowance, please see benefits below!

Unsociable hours allowance: An additional £1.50 per hour for any shift or part-shift worked between 07:00am - 08:00am Mon-Fri / 17:00 - 20:00 Mon - Fri / 08:00am - 20:00 Sat and Sun
Life Insurance – x1 Salary (Can be increased to x4 at additional cost)
Fully paid training provided on-site where applicable
MediCash Healthcare Plan
Pension (Employee 5% - Company 3% contributions)
26 Days Annual Leave + Bank Holidays
Option to buy additional leave
Enhanced Sick Pay - 13 Weeks full pay after 12 months service chance for this to increase based on length of service with us
Cycle to work scheme
Maternity & Adoption Pay – (12 Weeks Full Pay – after 26 weeks in employment)
Paternity Leave (2 Weeks Full Pay – After 26 weeks in employment)
Shared Parental Leave – (12 Weeks Full Pay – after 26 weeks in employment)
Bereavement Leave – (5 Days Leave at Full Pay)
Dependent Leave – (2 Days at Full Pay)
Free onsite parking
Subsidized Canteen

RESPONSIBILITIES IN THIS ROLE:

Completing both inbound and outbound calls
Providing excellent customer services at all times, building and maintaining professional relationships with customers and merchants
Generating and assisting with completion of reports
Blocking and transferring compromised accounts to prevent further losses and further fraudulent activities
Organising replacement credit cards for customers
Logging and processing complaints
Noticing and reporting trends and common pitfalls
Providing expert advice and support to other internal teams, providing a streamlined experience for customers

THE RIGHT CANDIDATE WILL HAVE:

Customer service experience (face to face or telephone)
Good IT literacy
Experience working in a fast-paced environment
Good data analysis skills
Excellent problem-solving skills
Organizational skills
Experience with critical and detailed work
Excellent communication skills both verbal and written
The ability to work as part of a team and independently

So if you enjoy problem-solving, have a sharp eye for spotting anomalies, are resilient and motivated, and enjoy putting customers first, click APPLY now to become our next Fraud Analyst. We’d love to meet you!

INDMK

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

Refine Your Search

services analyst jobs in northampton, eng

Fraud Analyst

1st Line Support Analyst

2nd Line analyst - Technical Support

Data Analyst

Technology Business Analyst

Customer Targeting Analyst

Reward Specialist

Assistant Analyst - GLP

Know Your Customer (KYC) Team Lead/ SME

Quality & Technical Manager – Asbestos Consultancy

Seed Analyst

Credit Risk Analyst

Siemens Teamcenter Administrator

Staff - Observatory Analyst

Technical Support Analyst

Business Analyst

Supplier & Contract Analyst (Fixed Term Contract)

Implementation Analyst

LC MS Analyst

Field Services Coordinator

I want to receive the latest job alerts for services analyst in northampton, eng

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